What's the best way to commend a truly amazing Marriott employee?
#1
Original Poster
Join Date: Jul 2012
Posts: 495
What's the best way to commend a truly amazing Marriott employee?
Hello all. I'm a Marriott plat, and I've been staying pretty consistently at the same property over the past several months. This week I had a serious emergency during my stay, and there was a guest services employee who went above and beyond what I could have ever expected and made my stay as wonderful as possible given the circumstances. I'm going to contact the hotel management to commend her, but I was wondering if Marriott has a national program to recognize their finest staff, and if so, how I can nominate her? Does anyone have experience with formally recognizing an amazing Marriott employee?
#2
Company Representative - Marriott Concierge
Join Date: Aug 2003
Location: Salt Lake City, UT
Posts: 1,083
Hi CurbedEnthusiasm,
You may nominate the associate for a Spirit to Serve Award by visiting http://www.rewards-insiders.marriott...pirit-to-serve.
Best Regards,
Drew
You may nominate the associate for a Spirit to Serve Award by visiting http://www.rewards-insiders.marriott...pirit-to-serve.
Best Regards,
Drew
#3
Join Date: Nov 2005
Programs: Chick-Fil-A Red, Wawa, Red Cross blood donor
Posts: 4,823
I didn't know about the Spirit to Serve award. Looking back, I probably would have done that, too.
#4
Join Date: May 2008
Location: Puget Sound
Programs: Delta Diamond, Marriott Plat Premier, SPG Plat
Posts: 228
Spirit to Serve is a great thing to publish a bit more widely. Can we add it to the Marriott sticky? I've always written GM but would have loved to do something more in a few instances.
#5
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
#6
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
#8
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,007
#9
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,000
I nominated an associate (breakfast attendent) from a FFI and she got the award
I got an email from Marriott Insider today:
I wonder whether there is anyway for us to see who gets the award, apart from the one I nominated.
I got an email from Marriott Insider today:
Thank you again for helping to acknowledge this associate and her outstanding service! As a result of your nomination, this associate has been selected to receive the Marriott Spirit to Serve award. Associates are honored to hear that they exemplify the values instilled by JW Marriott, and it means more knowing the recognition came from you, our valued guest.