LNF for newbies (that's Marriott's version of BRG)
Mar 27, 2017, 9:10 am
#871
Join Date: Feb 2013
Location: YQM
Posts: 341
Thank you for giving me the opportunity to review your claim for Marriott's Look No Further(SM) Best Rate Guarantee. I am denying your claim because the rate you have booked is not the lowest rate we offer through the Marriott Reservation Channel you used to confirm your reservation. I found the following rate that was also available to book:
Advance Reservation @ 224.10 Canadian Dollars per night
I want to make sure that you have the lowest rate we offer and I have modified your reservation to reflect that rate.
In addition, the comparison site is not available to the general public for booking travel. The comparison site requires an American Express card to pay for the booking.
Advance Reservation @ 224.10 Canadian Dollars per night
I want to make sure that you have the lowest rate we offer and I have modified your reservation to reflect that rate.
In addition, the comparison site is not available to the general public for booking travel. The comparison site requires an American Express card to pay for the booking.
May 21, 2017, 7:05 am
#872
Join Date: Apr 2012
Location: Glasgow
Programs: BA Silver
Posts: 531
I've successfully got a LNF claim approved, however, I'm not sure if the new rate they've quoted is corrected
- room booked for Ł80
- website rate was Ł58
They have replied my rate is now $52.75 GBP - is this correct?
- room booked for Ł80
- website rate was Ł58
They have replied my rate is now $52.75 GBP - is this correct?
Last edited by MsCapricorn; May 22, 2017 at 12:41 pm
May 21, 2017, 7:35 am
#873
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
It might, or might not, be depending on whether the revised rate was in USD or GBP, since you cited it as both.
May 21, 2017, 7:44 am
#874
Join Date: Apr 2012
Location: Glasgow
Programs: BA Silver
Posts: 531
May 22, 2017, 3:33 am
#875
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 235
Wanted to do a LNF for Courtyard Ginza, however the hotel has not loaded any inventory into marriott website, but it's available for booking on some third party website.
In cases like this, am i still able to do any LNF as i am not able to make any reservation on Marriott website.
In cases like this, am i still able to do any LNF as i am not able to make any reservation on Marriott website.
May 22, 2017, 3:51 am
#876
Join Date: Feb 2013
Posts: 1,815
Wanted to do a LNF for Courtyard Ginza, however the hotel has not loaded any inventory into marriott website, but it's available for booking on some third party website.
In cases like this, am i still able to do any LNF as i am not able to make any reservation on Marriott website.
In cases like this, am i still able to do any LNF as i am not able to make any reservation on Marriott website.
Keep checking Marriott.com. This happened to me twice. When they finally loaded the rates they were so high, I was successful in getting LNF approval. Within a few days of loading the rates did adjust to normal.
May 22, 2017, 3:50 pm
#877
Join Date: Apr 2009
Programs: A|Club Gold, HHonors Silver, TAP Miles winner
Posts: 90
LNF in Canada
Hi everyone,
I am used to the restrictions in Europe of not using a website that issues "vouchers" which is the case of most standard travel websites. How about in Canada? Can I used booking or expedia or travelocity as websites to claim a LNF? Thanks.
I am used to the restrictions in Europe of not using a website that issues "vouchers" which is the case of most standard travel websites. How about in Canada? Can I used booking or expedia or travelocity as websites to claim a LNF? Thanks.
May 22, 2017, 4:19 pm
#878
Join Date: Feb 2013
Posts: 1,815
I thought they did away with that voucher restriction?
May 25, 2017, 11:30 am
#880
Join Date: May 2012
Programs: Marriott Titanium; UA 1K; Hertz Presidents Club
Posts: 441
I have used LNFs before but I am not sure if this is a valid LNF
The Marriott website has a King Room for $129 and a Queen Room for $139. The competitor website has your choice of a King or Queen Room for $129. Can I make a claim on the Queen Room?
Thanks!
The Marriott website has a King Room for $129 and a Queen Room for $139. The competitor website has your choice of a King or Queen Room for $129. Can I make a claim on the Queen Room?
Thanks!
May 25, 2017, 12:09 pm
#881
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,082
I think it's a YMMV case. I'll give it a shot if it's refundable.
Jun 15, 2017, 8:40 pm
#883
Join Date: Jul 2014
Posts: 29
Hi all. First time trying this. I'm booking my location's cheapest rate. I'm trying to match a voucher site that's non-refundable but the Marriott website only shows refundable rates for all rooms. Looks like there's a DP from 2013 that this worked in this case. Any other thoughts or tips?
Last edited by JazzyJosh; Jun 16, 2017 at 10:59 am
Jul 13, 2017, 12:26 am
#885
Original Member
Join Date: May 1998
Location: Midwest
Programs: Marriott Titanium, IHG Plat, Hyatt Globalist, HHonors Diamond, AA Plat Pro, UA Silver
Posts: 571
Submitted at LNF for Marriott Biscayne Bay. The booked Marriott rate was a AAA rate and the matched was not. Would that matter? The AAA is lower than the rack rate but higher than the advanced purchase, non refund rate.