nacho

That's why Marriott's BRG is called LOOK. You need to look around, and here at FT comparison sites are not disclosed. Either you place a request for a LNF rate here at the request for LNF rate, or pay attention to the successful LNFs thread, if there is a FTer posted a property that you are looking for, then PM him/her if you can get some help.

This is not a thread where everyone put out a list of usable comparison site. It's because 1. if you want the low rate, you get to do the work yourself 2. Marriott is monitoring FT, and therefore if someone suddenly post a list of comparison site, Marriott may kill those sites and eventually shut down the very nice LNF programme.

Dolphinyong

Mr. Nacho, firstly I would like to thank you for your help on claiming LNF.
Secondly, I would like to tell that on my 1st LNF claim, the marriott.com rate is room only but the comparison includes breakfast, they do state that my LNF claim include breakfast as so :


Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:

Hotel: Renaissance Kuala Lumpur Hotel
Arrival Date: August 05, 2012

We have reviewed your claim and have made the following modification to your reservation:

Rate: 234.55 Malaysia Ringgit Breakfast included

That's what they reply me. But I couldn't see the words 'breakfast is included' on my reservation detail. What does it mean?

And another question :

If Marriott's rate is room only, and comparison rate includes breakfast, can I ask them to deduct the breakfast cost from the rate? I did it on my separate 2claims at the same hotel but different date, one was approved, the other not. Has anyone has some experience how to deal with it?

Thanks a lot.

GlennTheBaker

Dolphinyong, I have had claims approved in the past where the Marriott.com rate was room only and the cheaper comparison rate included breakfast. They have stated in their reply that breakfast is included in the new, reduced-rate LNF reservation. There has been occasions where this has not been communicated properly to the hotel and I have had to produce a print of the email to 'prove' breakfast is included. Take a print of yours with you just in case.

cfischer

+1 if it includes BF, then bring a copy of the approved claim with you (unless you get free BF anyway and you don't care).

cfischer

For properties in North America this usually works just fine. For others ... usually not.

nacho

LNF rate doesn't show breakfast but if you are in doubt, write back to Look dept and they will make sure it's there.

Q: What if the Marriott.com doesn't have a breakfast inclusive rate (I tried to search using codes like S4B etc. but nothing pops up - not that it matters in this case since I'll have lounge access)? Would I get breakfast if the comparison rate includes breakfast?

Thanks in advance!

Dolphinyong

Thanks, guys=) I have another question :

Marriott rate : Room-only
Comparison website : Room + Breakfast
Can breakfast cost be deducted from LNF rate?

(Notes : I got breakfast cost deducted from 1 of my claim, but not for another claim at the same hotel. Anybody has any idea about it? )

djohannw

No way to get a breakfast-inclusive LNF-rate then. As stated in numerous replies in such cases, the LNF-team notes that the Look no further guarantee is a best rate guarantee, but not a benefit-guarantee program. Thus the LNF will go through, yet you lose the breakfast. That has been differently until about the first quarter of 2011, yet I have been consequently told "no" to the question of brekfast-inclusion if the marriott.com rate did not include breakfast also.

Would be nice, but the answer is no again. Aside the reason stated above re: rate guarantee program it would almost be impossible to determine the breakfast-cost as it was in the calculation of the inclusive-rate since this will certainly not be the retail-value of the breakfast (e.g. I have been staying at a hotel that sells their brekkie for about $16, yet the internal transfer-value was $4.80).

Greetings - Dirk

nacho

It seems that if these are the rates:

Marriott: room only
Comparison site: breakfast included

Then the LNF could end up either with breakfast or not?

My guess would be that I'll loose the breakfast but I guess sometimes LNF staffs have different interpretation.

djohannw

I did not have breakfast included in such a situation for about a year now in a lower to mid three-digit number of LNFs. So I guess it's safe to assume that unless you can book a breakfast-inclusive rate on marriott.com breakfast will not be included in the LNF-rate irrespective of the competing website's breakfast-status.

Greetings - Dirk

Dolphinyong

I reply to a LNF claim of mine (marriott rate : without breakfast, other website : include breakfast). They replied me telling that my LNF rate does include breakfast, although it's not stated on my reservation details, they have already made a notice to the hotel.

falco

Q1: I currently have a corporate reservation that I could cancel, do I need to book the public rate?

Q2: Can I have 2 marriott reservations for a property at the same time and claim LNF on the public rate?

$200 - public marriott rate
$180 - corporate rate
$150 - competitor rate

Q3: How can I do LNF on multiple rooms? I made a corporate reservation for 2 rooms and would like both to be at the LNF rate.

cfischer

Dolphinyong

A1 : Not sure
A2 : Yes, for sure=)
A3 : It's just the same as for reservation on 1room, just give the website, and they will solve it, however, sometimes you can expect some calculation mistake, but a follow-up reply will do=)

Dolphinyong

Q : Is room booked with LNF rate counted as an eligible stay for Megabonus 'stay 2 gets 1 night free' program'? Anyone has any experience with it?

Thanks.