Go Back   FlyerTalk Forums > Miles&Points > Hotel Programs > Marriott Rewards
Use your Facebook account to securely log into this site! Click the logo to log in! Connect with Facebook

Reply
 
Thread Tools Search this Thread
Old Jul 11, 10, 4:13 am   #1
 
Join Date: Mar 2010
Location: Northern VA, USA
Programs: AA Platinum, Marriott Platinum
Posts: 409
Unhappy The End of Pillow Chocolates?

During my most recent trip (Boston Cambridge Marriott and Seattle Ren in June) I noticed the absence of my beloved "Pillow Chocolates". You know what I'm talking about, the nice little candies left on the pillow with the turn down service. This is rather disappointing given I will likely make MR Platinum this year on my visits to these two properties alone.

I particularly missed the Seattle Chocolates at the Seattle Ren. Well my son missed them anyway. I save them all and give them to him on my return. Saves me a run to the airport gift shops!

Have the Marriot properties cut back on these little amenities to save money? What else have they eliminated that I've yet to notice?
WillTravel4Food is offline   Reply With Quote
Old Jul 11, 10, 4:51 am   #2
 
Join Date: Jun 2008
Location: ATL
Programs: DL:PM, Marriott:Plat, Hilton:G, NatCar:ExecElite+
Posts: 2,624
I am presently in bed at the West Palm FS and can see last night's uneaten chocolates sitting on the nightstand next to me. When I left for dinner last night, there was stuff all over the bed. Rather than turn the bed down, they put the chocolates on the nightstand, where they remain now. So at least this hotel is still leaving the chocolates.

I've found that sometimes when I check in late, the chocolates aren't there.
CJKatl is offline   Reply With Quote
Old Jul 11, 10, 5:45 am   #3
 
Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA 1K, CO PL, *Wood Platinum, HH Silver, Marriott Platinum Premier
Posts: 812
As of last week, Houston West Loop Marriott still had chocolates. I think this was a "one-off" you encountered and not a corporate directive.
DawgmanOH is offline   Reply With Quote
Old Jul 11, 10, 8:14 am   #4
 
Join Date: Mar 2001
Location: Detroit, Michigan USA
Programs: Marriott platinum, NW (Delta) gold
Posts: 4,124
Quote:
Originally Posted by WillTravel4Food View Post
During my most recent trip (Boston Cambridge Marriott and Seattle Ren in June) I noticed the absence of my beloved "Pillow Chocolates". You know what I'm talking about, the nice little candies left on the pillow with the turn down service. This is rather disappointing given I will likely make MR Platinum this year on my visits to these two properties alone.

I particularly missed the Seattle Chocolates at the Seattle Ren. Well my son missed them anyway. I save them all and give them to him on my return. Saves me a run to the airport gift shops!

Have the Marriot properties cut back on these little amenities to save money? What else have they eliminated that I've yet to notice?
Probably would have been best to ask a manager about the chocolates while you were there. Are you saying that the turndown service was performed, but w/o chocolate? I remember a few years ago, in a misguided effort to brand differentiate, Rens began to provide turndown alternates to chocolate. One night an herbal teabag, the next night a tiny pouch of nuts, etc.
ohmark is offline   Reply With Quote
Old Jul 11, 10, 9:54 am   #5
 
Join Date: May 1998
Posts: 5,065
Still had them last night at the Marriott I stayed in.
Counsellor is offline   Reply With Quote
Old Jul 11, 10, 1:06 pm   #6
 
Join Date: Oct 2008
Location: Boca Raton, FL
Programs: Delta DM, Marriott PP, Hertz PC
Posts: 391
Marriott Santa Clara did not have a single one last week...
__________________

My OpenFlights.org
MAMOHT is offline   Reply With Quote
Old Jul 11, 10, 6:10 pm   #7
Ambassador: Hyatt Gold Passport
 
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Diamond, HH Gold, USAir Platinum, National Exec Elite, Hertz Gold
Posts: 2,330
Ren T Sq, EWR Marriott, Ren PHL, and GSO Marriott did not have them. I too wondered if it was to be a thing of the past....and the worst was the NYC Marquis - they used to give a whole candy bar; last stay - nada.
sophiegirl is offline   Reply With Quote
Old Jul 11, 10, 7:29 pm   #8
 
Join Date: Dec 2008
Posts: 109
We were at the Marriott Norcross in Atlanta and we didn't even get turn down service much less chocolates. It may have been because we were there over a holiday weekend.
mjtx is offline   Reply With Quote
Old Jul 11, 10, 7:58 pm   #9
 
Join Date: Apr 2007
Location: ATL
Programs: FB Platinum, MR Platinum, DL, UA, BA Silver, HH, SPG
Posts: 2,334
Hi,

Renaissance Waverly is still happily providing turn down chocolates ... even two options, although I have not figured out their algorithm:
- 2 milk chocolate squares
or
- a box with 4 bonbon type chocolates (milk and white)

I'm thinking I get the box most of the time as elite, but sometimes get the two squares instead.

Cheers,

GenevaFlyer
__________________
Help Flyertalk change the world: Join the FT Kiva team!
GenevaFlyer is offline   Reply With Quote
Old Jul 12, 10, 9:38 am   #10
 
Join Date: Jan 2009
Location: Manchester UK
Programs: MR Plat, PP Plat, Dennis The Menace Fan Club
Posts: 505
The chocolates have become a real hit-and-miss affair.

Some hotels you'd never expect actually do them, others are equally surprising when they don't.

These days its far more miss than hit

Mind you that probably makes my waistline a little (teeny) bit happier....
BrightlyBob is offline   Reply With Quote
Old Jul 12, 10, 9:39 am   #11
 
Join Date: Dec 2009
Programs: Hertz #1 Gold Five Star, Marriott Platinum, Southwest RR
Posts: 120
Marriott Charlotte Executive Park gave a full candy bar during my stay in March both nights I was there!
bokeyes23 is offline   Reply With Quote
Old Jul 12, 10, 5:46 pm   #12
 
Join Date: Oct 2001
Posts: 1,861
Boulder, CO FS would have a stack of HUGE hershey bars on the front desk for the taking the week I spent their almost 2 years ago. Great property.

But the rest is definately now hit or miss.
joshua362 is offline   Reply With Quote
Old Jul 12, 10, 6:27 pm   #13
 
Join Date: Jan 2010
Programs: Marriott Plat, PC Plat, Hertz Gold
Posts: 197
Last year Huntsville FS Marriott had a box of 4 gourmet truffles waiting for me on the bed. That and the location were the only real highpoints of the hotel, as the hotel appeared badly in need of an upgrade and was mold-ridden throughout.
mjh5o is offline   Reply With Quote
Old Jul 12, 10, 8:25 pm   #14
 
Join Date: Oct 2009
Location: SFO
Programs: AA EXP
Posts: 684
This has been one of the least consistent policies I've noticed.
sica4 is offline   Reply With Quote
Old Jul 12, 10, 9:08 pm   #15
FlyerTalk Evangelist
 
Join Date: Jul 2007
Location: AUS
Programs: UA Silver, SPG Platinum, Penalty Box 2K, PWP Posting Unit 9
Posts: 13,349
Quote:
Originally Posted by bokeyes23 View Post
Marriott Charlotte Executive Park gave a full candy bar during my stay in March both nights I was there!
Marriott Charlotte City Centre gave them as well.
__________________
How do you Do? We Do, Austin style.
FM :: Hotel Stays :: Waffle House Memory
Mackieman is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 4:01 am.

Contact Us - FlyerTalk - Archive - Top



SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.