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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old May 24, 2016, 6:39 am
  #181  
 
Join Date: Aug 2013
Posts: 71
Originally Posted by poisonsag
Anyone whose account was locked got any updates? I have been trying to reach gobank through phone and email but no updates
Nothing yet. 3 days since i first tried calling. Tried calling again yesterday, atleast i didnt get the message saying that they already told me what documents to send but i was on hold for over 90min again before i gave up. Ive sent 2 emails and tried submitting my license and still no response or update.
NCianflone is offline  
Old May 24, 2016, 5:06 pm
  #182  
 
Join Date: Apr 2013
Programs: Starwood/Hyatt/IHG-PLAT/Hilton-DIA
Posts: 468
can u pay cc bills with go bank, like you can with BB and serve?

does CVS still sell go bank?
flymax77 is offline  
Old May 24, 2016, 8:44 pm
  #183  
 
Join Date: Jun 2014
Posts: 329
Originally Posted by NCianflone
Nothing yet. 3 days since i first tried calling. Tried calling again yesterday, atleast i didnt get the message saying that they already told me what documents to send but i was on hold for over 90min again before i gave up. Ive sent 2 emails and tried submitting my license and still no response or update.
Same here. Been 6 days since account is locked and 3 days since i sent the DL, no luck on phone or email.

Very frustrating especially with my bills due soon
poisonsag is offline  
Old May 24, 2016, 9:09 pm
  #184  
 
Join Date: Feb 2014
Posts: 90
Originally Posted by NCianflone
Spend over 2 hours on hold yesterday across 2 different calls. Today i called and told me to send the documents they told me last time.
Same thing here. tell me to send the documents but don't know what document to send. I just send them a copy of 100 dollar bill

Last edited by ChrisFlyer66; May 24, 2016 at 10:16 pm Reason: fix quote
ZeroMile is offline  
Old May 24, 2016, 9:28 pm
  #185  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
Originally Posted by flymax77
can u pay cc bills with go bank, like you can with BB and serve?
Only until they lock your account and shut you down...
nwflyboy is offline  
Old May 24, 2016, 10:48 pm
  #186  
 
Join Date: Feb 2016
Posts: 84
Can I load GoBank with Visa GC?
tronsom is offline  
Old May 25, 2016, 9:32 am
  #187  
 
Join Date: Jun 2014
Posts: 329
Originally Posted by tronsom
Can I load GoBank with Visa GC?
Only until they lock your account and shut you down...
poisonsag is offline  
Old May 25, 2016, 11:21 am
  #188  
 
Join Date: Sep 2012
Posts: 81
do they charge you any fee or penalty if you have 0$ balance and the monthly fee is due?
esha1 is offline  
Old May 26, 2016, 8:39 am
  #189  
Suspended
 
Join Date: Feb 2011
Posts: 313
ridiculous hold times if your account is locked! been waiting for more than 45 minutes in the past 10 days or so before finally hanging up.

any short cut to reduce this hold time to unblock the account?
nadir576 is offline  
Old May 31, 2016, 8:37 am
  #190  
 
Join Date: Oct 2015
Posts: 115
I got the GoBank card a month ago and loaded at Walmart for initial funding. I intend to keep it long term (primarily to meet spending requirements for other CC cards). I'll do MOs also to even out MS. I'm not looking to drain the amounts immediately and have set up a DD to waive monthly fee.

How do you eventually take the money out? I'm hesitant to pay CC bills with it to risk closure. I do bill pay for utilities but that is very small. There is an option to send a check to someone for pay and I don't know if there are any fees with that. Another option is to let the money sit out for couple of months and do ACH pull from another banks to take the money out.

What do you guys do?
trueblue84 is offline  
Old May 31, 2016, 8:49 pm
  #191  
 
Join Date: Feb 2016
Posts: 826
Originally Posted by NCianflone
Same exact thing happened to me. Spend over 2 hours on hold yesterday across 2 different calls. Today i called and told me to send the documents they told me last time. No way to actually talk to a human. Ill try sending the DL and hope for the best as well.
People need to start filing with CFPB, spending over 2 hrs, 90 mins is a lot of pain. Any specific reason they shut down your account? I thought first they give you a warning. when they shut down your account, do you still have online access so you can check your balance , transactions etc, when do they release the amount after they shut it down.
Gitangali is offline  
Old May 31, 2016, 8:56 pm
  #192  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
Originally Posted by nadir576
ridiculous hold times if your account is locked! been waiting for more than 45 minutes in the past 10 days or so before finally hanging up.
Welcome to the club. This is a Greendot product. Expect the same high quality customer service.
nwflyboy is offline  
Old Jun 1, 2016, 10:31 am
  #193  
 
Join Date: Aug 2013
Posts: 71
Originally Posted by Gitangali
People need to start filing with CFPB, spending over 2 hrs, 90 mins is a lot of pain. Any specific reason they shut down your account? I thought first they give you a warning. when they shut down your account, do you still have online access so you can check your balance , transactions etc, when do they release the amount after they shut it down.
I dont think it was shut down yet. Just frozen. I can still log in and few transactions i just cant do anything with it. I did send a payment to a CC a few days before it was frozen so im guessing that was the issue. I just haven't received any updates or emails as to why.
NCianflone is offline  
Old Jun 1, 2016, 11:49 am
  #194  
 
Join Date: Feb 2016
Posts: 826
Was it a large CC payment?
Gitangali is offline  
Old Jun 1, 2016, 1:34 pm
  #195  
 
Join Date: Feb 2016
Posts: 84
So loading at WM is the only way to avoid loading fees? Will a Walmart Visa GC issued by Green Dot work at WM?
tronsom is offline  


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