Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Apr 19, 2015, 4:27 pm
#5327
Join Date: Jan 2011
Location: MDW
Programs: WN (CP 6x, A+ 2x), Marriott (LT Titanium), Hyatt Explorer, Hertz PC, UA/*A Silver
Posts: 425
FWIW, I loaded my RB twice today, same store. Once at the pharmacy together with a prescription purchase and once at CS together with some groceries. Different CCs, same RB. Interestingly, the CS clerk didn't ask for my ID, but he did the last time I loaded there, about a week ago. Then again, he's loaded my RB a few times, so he recognizes me now.
Apr 19, 2015, 4:32 pm
#5328
Join Date: Oct 2013
Location: Las Vegas
Posts: 25
My first RB is on its way!
Did an MCC lookup for the local Targets in my area, and one of them appears to ONLY report as grocery...
And I found a CU CC that gets 3% CB, no cap, on groceries...
Easy $1800/yr, per card, if it all works out.
Did an MCC lookup for the local Targets in my area, and one of them appears to ONLY report as grocery...
And I found a CU CC that gets 3% CB, no cap, on groceries...
Easy $1800/yr, per card, if it all works out.
Apr 19, 2015, 4:46 pm
#5329
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,937
Posted this elsewhere, but thought I should add here, in case anyone else has this problem. After about 3 hours on the phone and 20+ tries to register RB after closing BB, I was still getting the "can't register b/c you have a BB account". Amex CSRs (4) all gave me a different answer, one of which was that it takes 30 days for the BB to officially close. NOPE.
Freaking FINALLY got a CSR who was awesome and figured out what was going on. About 2 months ago I wrote a $50 check but never sent it. In fact, I called about a month ago and canceled it b/c it was no longer needed. I even wrote "Canceled by phone 3/20" across the check so I wouldn't forget. BB never actually canceled the check!!! And so even though the account was closed, that lingering check was making it appear open. Lesson: make sure every BB check has cleared or confirm cancellation of check before registering RB.
Freaking FINALLY got a CSR who was awesome and figured out what was going on. About 2 months ago I wrote a $50 check but never sent it. In fact, I called about a month ago and canceled it b/c it was no longer needed. I even wrote "Canceled by phone 3/20" across the check so I wouldn't forget. BB never actually canceled the check!!! And so even though the account was closed, that lingering check was making it appear open. Lesson: make sure every BB check has cleared or confirm cancellation of check before registering RB.
Apr 19, 2015, 5:22 pm
#5330
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
I'm guessing that you have two cards to work with?
Apr 19, 2015, 6:02 pm
#5331
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
There are probably a few locations where store Managers have instituted a store wide policy. But IME, it's mostly a cashier by cashier thing. Last week a cashier who didn't know me did one load for me. When I asked to do another, she asked for ID. Some get nervous when processing $2K, others think nothing of it.
Apr 19, 2015, 6:09 pm
#5332
Join Date: Aug 2011
Location: Chicago
Posts: 231
Yesterday I tied to load my redcard from my Amex Hilton card. It got rejected so i called and I thought it was cleared and i used it successfully for one transaction but then it got rejected again. This time when I called they said there is an identity issue with the card and they are suspending it until I submit proof that I am me, which involves getting my id validated at a credit union with my social security card and then submitting to them. I dont even have a social security card anymore.
Its such a hassle I may just forget it even though this card has a great bonus.
I have had probably a hundred cards with never the issues this redcard load has caused.
Anyone else had such troubles?
Its such a hassle I may just forget it even though this card has a great bonus.
I have had probably a hundred cards with never the issues this redcard load has caused.
Anyone else had such troubles?
Apr 19, 2015, 6:12 pm
#5333
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
I would welcome them checking IDs nationally and confirming that only RC owners are permitted to load RCs. This would probably increase the longevity of the program.
As per the Terms and Conditions listed in 3f:
f. Cards.
Each individual may only register for one Account and therefore, receive one Card.
I'm sure that there are a lot of people who 'manage' (codeword for 'I have a ton of RBs in other peoples' names') RBs who disagree with my opinion.
As per the Terms and Conditions listed in 3f:
f. Cards.
Each individual may only register for one Account and therefore, receive one Card.
I'm sure that there are a lot of people who 'manage' (codeword for 'I have a ton of RBs in other peoples' names') RBs who disagree with my opinion.
"Marriott, SPG, IHG Plat; Hyatt, BW Diamond; Hertz Gold, Avis Preferred"
Obviously, they are up to something, and the program will last longer without allowing them to load RBs.
My DW thinks she has done enough by applying for a cc every now and then. She wants to leave the loading and paying off of RB, not to mention the driving to Target when we don't need to buy anything, up to me.
Some cashiers will not allow me to load her RB with my ccs. That's as dumb as not allowing me to pay her cc bill with a check in my name. I have an id that proves the cc is indeed mine, and if I want to put $ on her RB, so what?
Apr 19, 2015, 7:22 pm
#5335
Join Date: Mar 2007
Location: S Cal
Programs: AA Lifetime Plat, United Silver, Marriott Plat, IHG Plat
Posts: 1,142
If you try to link a debit card to your RB account, you'er going to be asked to upload a picture ID and an image of the debit card. Happened to me when I tried to link my PayPal Business debit card to my RB account. (Also happened when I did the same with my old BlueBird account.)
Apr 19, 2015, 7:47 pm
#5336
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
I would welcome Target banning anyone who is a member of all of these:
"Marriott, SPG, IHG Plat; Hyatt, BW Diamond; Hertz Gold, Avis Preferred"
Obviously, they are up to something, and the program will last longer without allowing them to load RBs.
My DW thinks she has done enough by applying for a cc every now and then. She wants to leave the loading and paying off of RB, not to mention the driving to Target when we don't need to buy anything, up to me.
Some cashiers will not allow me to load her RB with my ccs. That's as dumb as not allowing me to pay her cc bill with a check in my name. I have an id that proves the cc is indeed mine, and if I want to put $ on her RB, so what?
"Marriott, SPG, IHG Plat; Hyatt, BW Diamond; Hertz Gold, Avis Preferred"
Obviously, they are up to something, and the program will last longer without allowing them to load RBs.
My DW thinks she has done enough by applying for a cc every now and then. She wants to leave the loading and paying off of RB, not to mention the driving to Target when we don't need to buy anything, up to me.
Some cashiers will not allow me to load her RB with my ccs. That's as dumb as not allowing me to pay her cc bill with a check in my name. I have an id that proves the cc is indeed mine, and if I want to put $ on her RB, so what?
Apr 19, 2015, 10:18 pm
#5337
Join Date: Apr 2010
Location: Denver, CO
Programs: UA MP Club (no status)
Posts: 152
Probably "Contact CSC". I got that error a couple of days ago. It went through when I went home and checked my transactions online, though, so I guess it was just one of those random glitches. It also showed when my cust. service rep. accidentally tried to reload the wrong card, putting it over $5000/month--that one didn't go through. ^_^
Apr 20, 2015, 5:00 am
#5339
formerly htang333
Join Date: Apr 2014
Location: Wi-Fi
Programs: Virtuoso, Top Ranked: Four Seasons (Top 25 Advisor), AMAN (Top 50), Rosewood, Hyatt Prive, etc.
Posts: 1,455
haven't checked this thread for a couple weeks. In the WIKI, it used to say which state has RB and it does not work in the NC area, now it's gone, along with all other states. Does this mean that RB is now available and working in all states? Thanks!
Apr 20, 2015, 7:08 am
#5340
Join Date: May 2012
Posts: 88
