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Paying Citi cards with debit cards including prepaid debit cards

Old Mar 23, 2014, 7:05 pm
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Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.


The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.

Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
  • Alaska - some have not gotten miles;
  • SunTrust - no miles;
  • UFB Direct - $2000 daily limit - no miles.
Coinbase (shutdowns have been reported)
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo


Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)


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Paying Citi cards with debit cards including prepaid debit cards

Old Feb 9, 2014, 11:53 am
  #1  
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Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Cool Paying Citi cards with debit cards including prepaid debit cards

Sometime in early 2013, I needed to make a payment on a Citi card with a painfully small CL in order to book some tickets and get the credit offered on that card. Due to Citi's limitations, I could not make the payment online nor push a payment from my bank. So I called in and was offered the option to pay with a debit card. I never took the time to do any experimenting with this option but after I made a post in the AA executive thread, others have(HT rgAAFT). The conversation about it starts here http://www.flyertalk.com/forum/credi...l#post22312197 and runs for at least 5 pages in between other posts on the Executive card itself.

Takeaways based on info from phone CSR:

    I agree with the opinion of this post:
    Originally Posted by rgAAFT
    HUGE DATA POINT
    Tested visa gift card issued by Bancorp and it worked
    I really don't think it matters which issuer it is!!!!!!!
    Use wisely Do not abuse
    According to rep the only restrictions are

    Any payment amount as long as debit card allows And only once per day with ONE debit card only No splits
    Visa and MC only
    (Slightly altered, bolding mine.)

    Last edited by KennyBSAT; Apr 8, 2014 at 6:17 pm
    KennyBSAT is offline  
    Old Feb 9, 2014, 1:27 pm
      #2  
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    Kenny: good work, per usual.
    pricesquire is offline  
    Old Feb 9, 2014, 1:38 pm
      #3  
     
    Join Date: Nov 2012
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    I imagine this would work with other banks like chase and BOA. Anyone know for sure?
    drdrew450 is offline  
    Old Feb 9, 2014, 1:41 pm
      #4  
     
    Join Date: Jul 2013
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    Originally Posted by drdrew450
    I imagine this would work with other banks like chase and BOA. Anyone know for sure?
    Didn't work for Chase when I tried. Someone had similar experience in the AAdvantage Executive thread I believe.
    ncSam is offline  
    Old Feb 9, 2014, 1:47 pm
      #5  
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    Originally Posted by ncSam
    Didn't work for Chase when I tried. Someone had similar experience in the AAdvantage Executive thread I believe.
    This thread is an offshoot from the Exec thread....Kenny brought it here, as nobody wanted the Exec thread to devolve (or evolve ) into a MS thread.

    Citi seems to be the only bank where this applies.
    pricesquire is offline  
    Old Feb 9, 2014, 2:04 pm
      #6  
     
    Join Date: Nov 2012
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    I called 18888564255 to pay my citi hhonors card, the rep said it was not possible with debit card. Called a number on the citi site and the rep tried to pay my balance of ~2100 and it failed, I asked her to try with 900 and it failed. This was with my paypal debit mastercard. I was trying to pay the balance before the statement close, so not sure if that is the problem or maybe its my paypal mc?
    drdrew450 is offline  
    Old Feb 9, 2014, 2:12 pm
      #7  
    xp0
     
    Join Date: Nov 2009
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    You need to be transferred to collections department. I have tried in the past with a certain delta debit earning card ... Payment went through no problem however miles did not get credited for that 'debit purchase'. That was just a test I did a while ago and when I found it gave me no points, went back to BP.
    xp0 is offline  
    Old Feb 9, 2014, 3:06 pm
      #8  
     
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    Worked paying my citi dividend card for $700 with my univision prepaid mc.
    drdrew450 is offline  
    Old Feb 9, 2014, 3:10 pm
      #9  
     
    Join Date: Nov 2013
    Posts: 163
    Originally Posted by xp0
    You need to be transferred to collections department. I have tried in the past with a certain delta debit earning card ... Payment went through no problem however miles did not get credited for that 'debit purchase'. That was just a test I did a while ago and when I found it gave me no points, went back to BP.
    I presume you are talking about the ST Delta debit card. Too bad, I was going to try to pay my Citi CC bill using the Suntrust Debit Card.
    msnut1 is offline  
    Old Feb 9, 2014, 3:15 pm
      #10  
     
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    Originally Posted by drdrew450
    Worked paying my citi dividend card for $700 with my univision prepaid mc.
    Is it because this CC had statement balance that much?
    pier11 is offline  
    Old Feb 9, 2014, 5:45 pm
      #11  
     
    Join Date: Nov 2012
    Posts: 657
    Paid my wife's citi dividend cc the same day I paid my citi dividend cc. To pay hers I used a usb visa buxx debit card with her name on it. I paid $830. I am an authorized user, they did not need to speak with her.
    drdrew450 is offline  
    Old Feb 9, 2014, 5:50 pm
      #12  
    xp0
     
    Join Date: Nov 2009
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    Originally Posted by msnut1
    I presume you are talking about the ST Delta debit card. Too bad, I was going to try to pay my Citi CC bill using the Suntrust Debit Card.
    You can try again - maybe something changed in the last 6+ months
    xp0 is offline  
    Old Feb 9, 2014, 7:54 pm
      #13  
     
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    Are there are no fees for paying with help of Citi agent? I can try to pay my Citi Exec card with Paypal MC
    concordian is offline  
    Old Feb 9, 2014, 9:27 pm
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    If you're not going to collect miles for this, what the hell is the point?
    flyertalker9867674 is offline  
    Old Feb 9, 2014, 11:03 pm
      #15  
     
    Join Date: May 2012
    Posts: 385
    Originally Posted by RamboAroundTheWorld
    If you're not going to collect miles for this, what the hell is the point?
    To increase your credit line so that you can easily spend 10K without going over your limit. Also to pay mid cycle I believe.
    awardticket is offline  

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