Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Nov 28, 2014, 3:12 pm
#976
Join Date: Jan 2014
Location: Chyona
Programs: Anywhere I can ski...
Posts: 401
Can you give us a sense of how frequently / large you were doing? Were you doing MS (using Citi to load a ton of debit cards just to pay them off)?
Or were you doing regular everyday spending (including diverse merchants, small transactions etc) and just having a large Prepaid transfer when the balance got high?
Or were you doing regular everyday spending (including diverse merchants, small transactions etc) and just having a large Prepaid transfer when the balance got high?
Dec 9, 2014, 4:21 pm
#977
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
Called Citi to pay w/ a PP debit, still worked but was told "we don't usually accept debit payments but I will today as a one-time courtesy". Really unusual because I've never had pushback doing this for the last few months.
Dec 18, 2014, 9:06 am
#981
Join Date: Jul 2014
Posts: 369
Just made a debit card payment. Unusually long hold but no pushback or comment. I always get thanked for being such a loyal customer. I always let them know that this (debit card payments) is a wonderfull benefit, main reason I love the card.
Dec 18, 2014, 4:05 pm
#982
Join Date: May 2009
Posts: 39
Hilton card.
Last edited by Starlord; Dec 18, 2014 at 8:35 pm
Dec 18, 2014, 7:23 pm
#983
Join Date: May 2012
Posts: 150
I have made two payments. Both times stateside call centers. Both times they had to transfer to a supervisor to do it. First time just a thank you. Second time (FL) being told it was being phased out and only for emergencies. But second time they offered to save my debit card info for future payments (??) that sounds helpful. Anyone have experience with citi "saving" your debit card info?
Dec 19, 2014, 6:22 am
#985
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
AA EXEC Card.
I am CITI Gold, and I even have my debit card stored on file, so I call them and they just have to load up another system, and they see my card stored on file, and just ask for 3 digit security code, and I make payment.
I am CITI Gold, and I even have my debit card stored on file, so I call them and they just have to load up another system, and they see my card stored on file, and just ask for 3 digit security code, and I make payment.
Dec 25, 2014, 7:13 am
#990
Join Date: Jul 2014
Posts: 197