Last edit by: XP1
Warning: The T-M website contains an apparent Bill Pay function. Attempting to use it to pay credit card bills, or probably any significant $ amount bills of any sort, will get your account frozen. Ditto large scale ATM or MO withdrawals. The one method of unloading likely to keep you under the radar is small scale WM BP. Also likely to get you shut down, according to consensus reports, is running much more than $5K a month thru your account. You ignore this advice at your own risk.
SUMMARY
1. FAQ's
2. Free to use for TMo customers.
3. Issued by Bancorp
4. Load at T-mobile store (Registers are HARD CODED not to accept anything other than cash.)
5. or Reloadit, (find a grocery store that sold reloadit cards with a cc)
List Stores hard coded for cash or Credit Card accepted
T-Mobile (cash only)
Home Depot (cash only, hard coded)
Harris Teeter - Bought with CC on 2/16/14, hard coded denied CC on 5 APR 2014
Winn-Dixie - Hard coded for cash (debit may work, untested) as of Oct-2015
Meijer (Cash/Debit including VGC)
Giant Eagle/GetGo (Cash, Debit including VGC )
Safeways/Vons/Pavilions in California - most only Cash
Food Lion - Manager override now required. Many stores cash or bank debit only, but registers are not hard coded.
Save-A-Lot: Hard coded cash only
BigY: At least some stores have gone cash only as of 1/8
Acme in PA: Hard-coded cash only (Source)
Note on ReloadIt Cards
These come in two main flavors, up to $500, and up to $950 (there are ones that go up to $50, too). Both are $3.95 load fee. The older grey cards, have CASH ONLY on them. Even if the cash register is coded to accept it, many cashiers will be hesitant to even try, or get shut down by manager.
The maximum value reload will be $2,500.00. There is no maximum number of times you may value reload your Card Account per day; however, the maximum dollar amount of value reloads you may make to your Card Account in one day is $2,500.00. We will accept direct deposits larger than $2,500.00, but any direct deposit value reloaded to your Card Account will count against the $2,500.00 daily limit.
Value Reload Fee: Each time you value reload $300.00 or more to your Card Account in a single transaction, you will receive a credit for any fee you paid. If you are a T-Mobile Wireless Customer and value reload your Card Account at a participating T-Mobile Wireless location, you will receive a refund at the register (and will pay no fee for your value reload). If you value reload your Card Account for $300.00 or more via another method, we will issue a credit to your Card Account in the amount of the fee you paid.
In practice, a ReloadIt >= $300 loaded via the safe will receive credit for the fee. However, the terms formally state "Please note: Value reloads made from Reloadit Packs that have been placed in the Program Manager’s Reloadit `Safe' are not eligible for any fee credit." so this is not guaranteed.
The Limits:
Daily limit: $2500 during a rolling 24 hour period
Monthly limit: ?
Annual Limit: ?
Max Bill Pay (per transaction): = $5000 (tested March 6th, can do 'at least' a second for the same amount to the same payee momment later).
Daily ATM limit: $500 (rolling 24 hr rather than calendar day)
Total monthly bill pay limit: ?
The maximum value of your Card Account is restricted to $10,000.00
T-Mobile Prepaid Customer Service Email: [email protected]
If you need to escalate to the FDIC, Bancorp's registered FDIC# is 35444.
If you want to try to open an FDIC complaint or investigation you can send one in electronically at
http://www2.fdic.gov/IDASP/DIRSInfoRequest.asp
Alternative FDIC link to file complaint
https://www2.fdic.gov/starsmail/index.asp
FAQ
SUMMARY
1. FAQ's
2. Free to use for TMo customers.
3. Issued by Bancorp
4. Load at T-mobile store (Registers are HARD CODED not to accept anything other than cash.)
5. or Reloadit, (find a grocery store that sold reloadit cards with a cc)
List Stores hard coded for cash or Credit Card accepted
T-Mobile (cash only)
Home Depot (cash only, hard coded)
Harris Teeter - Bought with CC on 2/16/14, hard coded denied CC on 5 APR 2014
Winn-Dixie - Hard coded for cash (debit may work, untested) as of Oct-2015
Meijer (Cash/Debit including VGC)
Giant Eagle/GetGo (Cash, Debit including VGC )
Safeways/Vons/Pavilions in California - most only Cash
Food Lion - Manager override now required. Many stores cash or bank debit only, but registers are not hard coded.
Save-A-Lot: Hard coded cash only
BigY: At least some stores have gone cash only as of 1/8
Acme in PA: Hard-coded cash only (Source)
Note on ReloadIt Cards
These come in two main flavors, up to $500, and up to $950 (there are ones that go up to $50, too). Both are $3.95 load fee. The older grey cards, have CASH ONLY on them. Even if the cash register is coded to accept it, many cashiers will be hesitant to even try, or get shut down by manager.
The maximum value reload will be $2,500.00. There is no maximum number of times you may value reload your Card Account per day; however, the maximum dollar amount of value reloads you may make to your Card Account in one day is $2,500.00. We will accept direct deposits larger than $2,500.00, but any direct deposit value reloaded to your Card Account will count against the $2,500.00 daily limit.
Value Reload Fee: Each time you value reload $300.00 or more to your Card Account in a single transaction, you will receive a credit for any fee you paid. If you are a T-Mobile Wireless Customer and value reload your Card Account at a participating T-Mobile Wireless location, you will receive a refund at the register (and will pay no fee for your value reload). If you value reload your Card Account for $300.00 or more via another method, we will issue a credit to your Card Account in the amount of the fee you paid.
In practice, a ReloadIt >= $300 loaded via the safe will receive credit for the fee. However, the terms formally state "Please note: Value reloads made from Reloadit Packs that have been placed in the Program Manager’s Reloadit `Safe' are not eligible for any fee credit." so this is not guaranteed.
The Limits:
Daily limit: $2500 during a rolling 24 hour period
Monthly limit: ?
Annual Limit: ?
Max Bill Pay (per transaction): = $5000 (tested March 6th, can do 'at least' a second for the same amount to the same payee momment later).
Daily ATM limit: $500 (rolling 24 hr rather than calendar day)
Total monthly bill pay limit: ?
The maximum value of your Card Account is restricted to $10,000.00
T-Mobile Prepaid Customer Service Email: [email protected]
If you need to escalate to the FDIC, Bancorp's registered FDIC# is 35444.
If you want to try to open an FDIC complaint or investigation you can send one in electronically at
http://www2.fdic.gov/IDASP/DIRSInfoRequest.asp
Alternative FDIC link to file complaint
https://www2.fdic.gov/starsmail/index.asp
FAQ
- My fee did not get refunded. Has there been a policy change? ReloadIt Fees are processed overnight and could take 24 hours after you reload the card. As of 9/2015, ReloadIt cards added to the safe prior to loading on T-Mobile will still get the $3.95 refunded.
- What is a safe transaction amount? There is no definite safe or unsafe amount. However, starting the last week of Jul 2015, people have been reporting the account frozen after transactions larger than $1K.
- Can I use the BP Feature? It works well for some people. Many have reported getting shutdown after using it. A few have reported having the payments lost. Like all MS activity, use at your own risk.
- Should I mix in some regular spending to make it look like this is my primary card? If it makes you feel better, go for it. However people who do this still get shutdown.
- I can't log in. Did I get shutdown? Possibly. But more likely the website is having technical issues. Call in, o try to make a swipe purchase and test it out.
- If I pay my taxes with this card, will I get shutdown? Large purchase raise red flags. Taxes are no different and there are reports of people being shut down for doing this.
- What is a T-Mobile wireless customer? A qualifying T-Mobile wireless customer can be either a postpaid or prepaid customer. Source: http://www.flyertalk.com/forum/24790705-post3703.html
T-Mobile Visa Prepaid - Bluebird Competitor for MS! (May not load w/CC)
#3452
Join Date: Jan 2015
Posts: 15
Did anyone have success loading reloadit from the safe lately? I haven't been able to load them in the last 5 days. The pack was successfully transferred to the safe but could not be applied to T-Mobile card. It always says the site having technical issues. Any suggestions?
Last edited by codenameXXX; Mar 26, 2015 at 10:49 pm
#3453
Join Date: Feb 2015
Posts: 186
Did anyone have success loading reloadit from the safe lately? I haven't been able to load them in the last 5 days. The pack was successfully transferred to the safe but could not be applied to T-Mobile card. It always says the site having technical issues. Any suggestions?
#3455
Join Date: Jan 2014
Posts: 166
TM card info stolen and drained!
Guys, please use caution. Maybe this whole "safe" thing is really as unsecure as we think. I just used safe this last 2 weeks and now my card has been drained of all its money by some crooks in NY. It could be a coincidence or not. I was in NY last year and it possible that my card info was some how stolen.
The crooks got 5K in a single day in Target
Guys, please use caution. Maybe this whole "safe" thing is really as unsecure as we think. I just used safe this last 2 weeks and now my card has been drained of all its money by some crooks in NY. It could be a coincidence or not. I was in NY last year and it possible that my card info was some how stolen.
The crooks got 5K in a single day in Target
#3456
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
#3458
Join Date: Nov 2008
Location: SAN
Programs: DL PM
Posts: 428
TM card info stolen and drained!
Guys, please use caution. Maybe this whole "safe" thing is really as unsecure as we think. I just used safe this last 2 weeks and now my card has been drained of all its money by some crooks in NY. It could be a coincidence or not. I was in NY last year and it possible that my card info was some how stolen.
The crooks got 5K in a single day in Target
Guys, please use caution. Maybe this whole "safe" thing is really as unsecure as we think. I just used safe this last 2 weeks and now my card has been drained of all its money by some crooks in NY. It could be a coincidence or not. I was in NY last year and it possible that my card info was some how stolen.
The crooks got 5K in a single day in Target
#3459
Join Date: Apr 2014
Location: ANC
Programs: AS, UA, IHG, HH,
Posts: 171
There is a hold on your Tmo card, you have to call reloadit customer service who will open a ticket and give you the reference number. Tmo will then contact you about removing the hold.
#3460
Join Date: Dec 2011
Posts: 253
I have multiple Reloadit accounts and had a problem ("We are currently experiencing technical difficulties. . . .") moving money from the safe on one to a T-M card, but was able to move money from a different safe to the same T-M card minutes later. Now, this could mean that Reloadit is somehow throttling card loads or imposing its own limitations on a per-account basis; or it could mean the technical problem was solved coincidental to me trying again from a different Reloadit account.
#3461
Join Date: Apr 2014
Location: ANC
Programs: AS, UA, IHG, HH,
Posts: 171
Just giving you my personal experience, technical difficulties obviously means a lot of things to reloadit but if you are getting that message for more than a day then something is up. In my case the card I was trying to load to got shut down.
#3462
Join Date: Oct 2014
Posts: 503
TM card info stolen and drained!
Guys, please use caution. Maybe this whole "safe" thing is really as unsecure as we think. I just used safe this last 2 weeks and now my card has been drained of all its money by some crooks in NY. It could be a coincidence or not. I was in NY last year and it possible that my card info was some how stolen.
The crooks got 5K in a single day in Target
Guys, please use caution. Maybe this whole "safe" thing is really as unsecure as we think. I just used safe this last 2 weeks and now my card has been drained of all its money by some crooks in NY. It could be a coincidence or not. I was in NY last year and it possible that my card info was some how stolen.
The crooks got 5K in a single day in Target
#3463
Join Date: Dec 2013
Location: California
Posts: 264
Without the Safe, recently we had to wait 2-3 hours after buying a reloadit before it could be loaded to a card. With the Safe, do we need to wait 3 hours between buying the reloadit and adding it to the Safe? Or the 3 hour wait is still between buying reloadit and loading to card, and it can be added to Safe at any time (which could make it look like a wait is needed between adding to Safe and loading to card even if that's not the real requirement)?
#3464
Join Date: Dec 2010
Posts: 1,516
I wonder if ReloadIt people can tell if the card I would like to load accepts Reloadits or not. I still have my old Vision Premier card and I was able to use ReloadIts until February, after which I always got a "technical difficulties" message. I even called Vision's support, who told me that account is OK, but we had trouble in communication - they claim ReloadIts are not the option for reload, while their website clearly shows this option. Vision Premier is even listed on ReloadIt website. Anyway, I cannot reload the card for 2 months. I tried to call ReloadIt, but was on hold for 30 minutes for CSR and gave up. I was able to add a Vision Premier card into a Safe, so I guess this card still supported by ReloadIt, right?
#3465
Join Date: May 2010
Posts: 190