Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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Walmart money kiosks(2013-2015)
#61
Join Date: Jun 2013
Location: USA
Posts: 92
+1 Same for me. The volume is sometimes off for me too. I wish I knew how to do it.
Also, a little tip (that may have already been said). A few times on the first load the kiosk sometimes gets "stuck" and says "no charge" and nothing else. No price comes up and you can't hit "Finish & Pay." I have been able to fix this by pressing "Call For Help" and then hitting the "Back" button on the next page. Doing this twice makes it work for me.
Also, a little tip (that may have already been said). A few times on the first load the kiosk sometimes gets "stuck" and says "no charge" and nothing else. No price comes up and you can't hit "Finish & Pay." I have been able to fix this by pressing "Call For Help" and then hitting the "Back" button on the next page. Doing this twice makes it work for me.
#62
Join Date: Mar 2007
Location: GA
Programs: SPG Gold
Posts: 186
Which option do you choose to load BB?
I loaded GD via Kiosk but can't seem to find how to load BB, so have to talk to humans...
I loaded GD via Kiosk but can't seem to find how to load BB, so have to talk to humans...
#64
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
#65
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
My kiosk has been working for the past 3 trips. I bought an MO for the first time today. I didn't realize how easy it was.
#68
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
#69
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
#70
Join Date: May 2005
Programs: UA Plat (1MM), AA Plat, HH Diamond, MR Plat, Hyatt Diamond, SPG Plat.
Posts: 655
#71
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
It's not that suspicious, especially compared to walking into the bank all the time to deposit a huge stack of 20s
#72
Join Date: Feb 2013
Location: PHL
Programs: UA, DL, AA, ANA
Posts: 226
I dont know if this helps anyone, but I went to kiosk today and all of the options were greyed out except the ATM. I then decided to troubleshoot and pressed all the buttons I could find which did not help. Then for some apparent reason I put my headphones in the jack that is there and that worked...the money card and all the other options unlocked. I have no idea how or why this worked but it did. I just hope they are not in the process of shutting down my kiosk.
#73
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
I actually noticed that there wasn't any sound at my kiosk today as well. I had to follow the screen instructions. I actually preferred it.
#74
Join Date: Feb 2013
Location: PHL
Programs: UA, DL, AA, ANA
Posts: 226
If I could figure out how to turn off the sounds that would be great.
#75
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
Ew the kiosk was broken today and there we're 40 people in line