Jan 12, 2014, 9:38 am
Last edit by: ChrisFlyer66
This is the thread for posts through 2016. The new thread for 2017 is http://www.flyertalk.com/forum/manufactured-spending/1826119-billpay-walmart-2017-a.html
Bill Pay cannot be done at a regular register.
It must be done at Customer Service/Returns.
Or at the Money Center in stores that have it.
BUSINESS DAY transaction completion time is 18:59:59 EST
--------------------------------------------------------------
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
Once your CFP account is set up, you can add cc. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services.
ONLY 4 successful debit card swipes can pay for a transaction.
ONLY 5 payments per 16 digit account number per rolling 30 days.
--------------------------------------------
:-:VISA and MC
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."
"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.
Following do not work:
$1.88 next day.
$1.88 next day.
:-:Issuing Bank
Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.
American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.
AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99
Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days
Bank of America Consumer Loans - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
$1.50 next day.
$1.50 next day, $1.00 three days.
$1.50 next day, $1.00 three days.
For money order questions, check the following threads and their wiki posts:
Bill Pay cannot be done at a regular register.
It must be done at Customer Service/Returns.
Or at the Money Center in stores that have it.
BUSINESS DAY transaction completion time is 18:59:59 EST
Friday after 06:59PM EST, until Monday BEFORE 07:00PM EST arrives Tuesday
Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
But when a next-day payment will post and be visible depends upon the CC issuer.Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
--------------------------------------------------------------
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
Once your CFP account is set up, you can add cc. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services.
ONLY 4 successful debit card swipes can pay for a transaction.
ONLY 5 payments per 16 digit account number per rolling 30 days.
--------------------------------------------
:-:VISA and MC
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."
"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.
Following do not work:
Any and all Vanilla VISA, Vanilla MC, and OneVanilla VISA.
Glimcher VISA
MASTERCARDGlimcher VISA
$1.88 next day.
Works:
VISABank of America Cash Rewards Business MC
Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
CitiBusiness Platinum Select MC
Does not work:Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
CitiBusiness Platinum Select MC
Barclay Business US Airways MC - NOT PAYABLE - tried 2x
$1.88 next day.
Works:
----------------------------------------------------------------------------------------Barclay Priceline VS
Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
Does not work:Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
TD Bank VS - [Source]
:-:Issuing Bank
Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.
American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.
AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99
Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days
Bank of America Consumer Loans - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
FIA Fidelity VS & MC
BoA Alaska Airlines Visa
Does not work: Capital OneBoA Alaska Airlines Visa
$1.50 next day.
Personal and business CCs
Citibank American Express - Use for Citi-issued AMEX cards$1.50 next day, $1.00 three days.
Citi AAdvantage AMEX
PNC Bank - Use for PNC-issued Visa network cards$1.50 next day, $1.00 three days.
PNC CashBuilder VS
Warning: Some users have reported being shutdown for using bill pay services.For money order questions, check the following threads and their wiki posts:
Billpay at Walmart(2013-2016)
Jun 30, 2015, 8:07 pm
#3752
Join Date: Apr 2014
Programs: Hilton - Diamond, IHG - Spire Amb
Posts: 901
thank you to those who have maintained and created the wiki. A couple of questions if people know the answer?
I trained a csr to do it for the 1st time (my 1st time as well). We got to the step where she put in the 1998.12, it came up to 2000. Nothing showed up on my end and I mentioned paying 500 at a time and we never could get it to show up. We canceled and tried for 998.12 and sure enough 1000 showed up on my side, I swiped, put pin in, and had her key 500 etc and it worked (yay 1st success). I then tried 1998.00 with another card which came up to a hair less than 2000 and it showed up on my side.
1) Is this a hard POS limit on 2k or it is likely she screwed up something so that 2k didn't show up on my side? If she screwed up, does anyone know what key/keys they have to press to 'total' it etc so that it shows up on the swipe side?
2) how does a holiday impact the BP? If I BP on this Thurs (posting would be 4th of July) will that delay by a day or so I assume?
Making a note here, huge success! (reference to a game). 4k MO, 4k BP. A good day. Now time to step up the game and move the remaining 34k of AGC.
I trained a csr to do it for the 1st time (my 1st time as well). We got to the step where she put in the 1998.12, it came up to 2000. Nothing showed up on my end and I mentioned paying 500 at a time and we never could get it to show up. We canceled and tried for 998.12 and sure enough 1000 showed up on my side, I swiped, put pin in, and had her key 500 etc and it worked (yay 1st success). I then tried 1998.00 with another card which came up to a hair less than 2000 and it showed up on my side.
1) Is this a hard POS limit on 2k or it is likely she screwed up something so that 2k didn't show up on my side? If she screwed up, does anyone know what key/keys they have to press to 'total' it etc so that it shows up on the swipe side?
2) how does a holiday impact the BP? If I BP on this Thurs (posting would be 4th of July) will that delay by a day or so I assume?
Making a note here, huge success! (reference to a game). 4k MO, 4k BP. A good day. Now time to step up the game and move the remaining 34k of AGC.
Jul 1, 2015, 9:22 am
#3755
Join Date: Mar 2009
Posts: 2,295
thank you to those who have maintained and created the wiki. A couple of questions if people know the answer?
I trained a csr to do it for the 1st time (my 1st time as well). We got to the step where she put in the 1998.12, it came up to 2000. Nothing showed up on my end and I mentioned paying 500 at a time and we never could get it to show up. We canceled and tried for 998.12 and sure enough 1000 showed up on my side, I swiped, put pin in, and had her key 500 etc and it worked (yay 1st success). I then tried 1998.00 with another card which came up to a hair less than 2000 and it showed up on my side.
1) Is this a hard POS limit on 2k or it is likely she screwed up something so that 2k didn't show up on my side? If she screwed up, does anyone know what key/keys they have to press to 'total' it etc so that it shows up on the swipe side?
2) how does a holiday impact the BP? If I BP on this Thurs (posting would be 4th of July) will that delay by a day or so I assume?
Making a note here, huge success! (reference to a game). 4k MO, 4k BP. A good day. Now time to step up the game and move the remaining 34k of AGC.
I trained a csr to do it for the 1st time (my 1st time as well). We got to the step where she put in the 1998.12, it came up to 2000. Nothing showed up on my end and I mentioned paying 500 at a time and we never could get it to show up. We canceled and tried for 998.12 and sure enough 1000 showed up on my side, I swiped, put pin in, and had her key 500 etc and it worked (yay 1st success). I then tried 1998.00 with another card which came up to a hair less than 2000 and it showed up on my side.
1) Is this a hard POS limit on 2k or it is likely she screwed up something so that 2k didn't show up on my side? If she screwed up, does anyone know what key/keys they have to press to 'total' it etc so that it shows up on the swipe side?
2) how does a holiday impact the BP? If I BP on this Thurs (posting would be 4th of July) will that delay by a day or so I assume?
Making a note here, huge success! (reference to a game). 4k MO, 4k BP. A good day. Now time to step up the game and move the remaining 34k of AGC.
Jul 6, 2015, 6:25 pm
#3756
Join Date: Jul 2009
Posts: 721
Thanks. WM changes their pinpads so frequently lately, I wonder if that causes the instructions to be completely different depending on which pinpad our stores have.
Now all my stores have the new chipreader pinpads. I tried danpeake's excellent split-payment instructions, and they match the May 2015 instructions in the WIKI, but they didn't work. My goal was 3 GC swipes for a BP a bit under 1500. Each time I tried those instructions it seemed the system tried to drain the full amount from the first swipe and generated a "Debit Not Available" error 51.
Today those instructions failed again, but there was nobody there and the cashier didn't mind, so she tried it again apparently entering the 500 before the swipe and that worked. I can't see her screen so I can't be sure of anything but nonetheless I wanted to add my datapoint.
Now all my stores have the new chipreader pinpads. I tried danpeake's excellent split-payment instructions, and they match the May 2015 instructions in the WIKI, but they didn't work. My goal was 3 GC swipes for a BP a bit under 1500. Each time I tried those instructions it seemed the system tried to drain the full amount from the first swipe and generated a "Debit Not Available" error 51.
Today those instructions failed again, but there was nobody there and the cashier didn't mind, so she tried it again apparently entering the 500 before the swipe and that worked. I can't see her screen so I can't be sure of anything but nonetheless I wanted to add my datapoint.
Jul 6, 2015, 8:09 pm
#3757
Suspended
Join Date: Nov 1999
Posts: 24,153
Thanks. WM changes their pinpads so frequently lately, I wonder if that causes the instructions to be completely different depending on which pinpad our stores have.
Now all my stores have the new chipreader pinpads. I tried danpeake's excellent split-payment instructions, and they match the May 2015 instructions in the WIKI, but they didn't work. My goal was 3 GC swipes for a BP a bit under 1500. Each time I tried those instructions it seemed the system tried to drain the full amount from the first swipe and generated a "Debit Not Available" error 51.
Today those instructions failed again, but there was nobody there and the cashier didn't mind, so she tried it again apparently entering the 500 before the swipe and that worked. I can't see her screen so I can't be sure of anything but nonetheless I wanted to add my datapoint.
Now all my stores have the new chipreader pinpads. I tried danpeake's excellent split-payment instructions, and they match the May 2015 instructions in the WIKI, but they didn't work. My goal was 3 GC swipes for a BP a bit under 1500. Each time I tried those instructions it seemed the system tried to drain the full amount from the first swipe and generated a "Debit Not Available" error 51.
Today those instructions failed again, but there was nobody there and the cashier didn't mind, so she tried it again apparently entering the 500 before the swipe and that worked. I can't see her screen so I can't be sure of anything but nonetheless I wanted to add my datapoint.
Jul 7, 2015, 1:07 am
#3758
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
The key to split payments working is that the employee has to type in the amount before the reg trys to get the $$$ off the card being swiped. Otherwise the reg thinks you will be paying the whole amount with the card that was swiped and thusly since theres only (say) $500 on the card you cant pay $1500 which is the amount the employee typed in that you wanted to pay, thusly the reg tried getting the whole $1500 plus the fee all at once, which the card doesnt have = Declined 'Debit Not Available' error 51
Now, WHEN the debit key is pressed, can determine a successful BP or a failed one.
The debit key has to wait till AFTER you swipe the card, if before, the BP will fail. Because buying MO does not have this peculiar sequence, many cashiers automatically press the debit card right after they enter the amount, out of habit - if it is doing BP, I guarantee you the BP will fail.
The above are being told to me by 3 WalMart cashiers from 3 different stores - 2 MC and 1 CS desk. They are my most competent cashiers.
Oh, if the rep uses the debit function on the screen, the split payment would also fail whether it is buying MO or BP. S/he must use the key pad on the side. I had a cashier refused to do split payment because she always messed up, and then she blamed her register. It was not until another cashier stepped in and successfully did a split payment for me, then we realized what was wrong with the one constantly had failure - she used the function on the screen. To this day if I have her I need to remind her not to touch the screen, but SNAFU still happens from time to time. Sigh.
Jul 7, 2015, 5:30 pm
#3759
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
Would using cash to fund a WM billpay of about $2,100 be more problematic than using debit cards? I have $2,400 in cash from my last ATM run to offload money from my six Amex for Target cards. Rather than buying money orders, I was thinking about going down to WM and paying off my VISA bill this month.
Jul 7, 2015, 6:28 pm
#3760
Join Date: Jul 2004
Posts: 377
Would using cash to fund a WM billpay of about $2,100 be more problematic than using debit cards? I have $2,400 in cash from my last ATM run to offload money from my six Amex for Target cards. Rather than buying money orders, I was thinking about going down to WM and paying off my VISA bill this month.
Jul 10, 2015, 11:18 am
#3762
Join Date: Jul 2009
Location: DFW
Programs: AS, BA, AA
Posts: 3,670
2) If you have already searched and there is no answer, then you need to go try to do it yourself. That's how the wiki was created in the first place, someone tried something and then posted the results.
3) Either way, please post your results and update the wiki with the answer.
Jul 11, 2015, 1:15 pm
#3763
Join Date: Aug 2014
Posts: 194
went to WM to pay my TD rewards visa card.
first, we (the CSR turned the monitor to me and we did together because she is kind of new) tried VISA, everything seems okay, but after we entered the account number (twice) and phone number, name, biller zipcode, there was an error
Then we tried to search TD and found TD bank. There were two options, 3 days $1.00 or second day for $1.50. Again after entering all information (acct number, name, phone #, biller zip code), it showed an error, something about the account number. The error message is in green, not in red though.
anybody has experienced this before?
first, we (the CSR turned the monitor to me and we did together because she is kind of new) tried VISA, everything seems okay, but after we entered the account number (twice) and phone number, name, biller zipcode, there was an error
Then we tried to search TD and found TD bank. There were two options, 3 days $1.00 or second day for $1.50. Again after entering all information (acct number, name, phone #, biller zip code), it showed an error, something about the account number. The error message is in green, not in red though.
anybody has experienced this before?
Jul 11, 2015, 1:33 pm
#3764
Join Date: Mar 2013
Location: PHL based
Programs: USAir, UA, AA, BA, Hyatt, HHonors, SPG, Marriott, IHG
Posts: 356
went to WM to pay my TD rewards visa card.
first, we (the CSR turned the monitor to me and we did together because she is kind of new) tried VISA, everything seems okay, but after we entered the account number (twice) and phone number, name, biller zipcode, there was an error
Then we tried to search TD and found TD bank. There were two options, 3 days $1.00 or second day for $1.50. Again after entering all information (acct number, name, phone #, biller zip code), it showed an error, something about the account number. The error message is in green, not in red though.
anybody has experienced this before?
first, we (the CSR turned the monitor to me and we did together because she is kind of new) tried VISA, everything seems okay, but after we entered the account number (twice) and phone number, name, biller zipcode, there was an error
Then we tried to search TD and found TD bank. There were two options, 3 days $1.00 or second day for $1.50. Again after entering all information (acct number, name, phone #, biller zip code), it showed an error, something about the account number. The error message is in green, not in red though.
anybody has experienced this before?