Jun 22, 2013, 10:42 am
Last edit by: ChrisFlyer66
There is a new thread for 2017: http://www.flyertalk.com/forum/manufactured-spending/1819569-pin-available-now-visa-mc-prepaid-debit-cards-2017-a.html
Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.
Setting PINS
At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:
Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.
New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen
When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.
As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.
Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.
Setting PINS
- MetaBank VISA or Sunrise VISA -use the last four digits of the card number (or to set personal PIN call 888-524-1283)
- US Bank VISA and Mastercard - Newer cards come with a PIN printed on cardstock inside the package. To set/reset PIN, call 866-952-5653. One person reports: VISA that has pre-set PIN locks PIN on first use if not previously reset; always call to set PIN before use. If you forget to reset the pin and you can't unload the funds to your BB, call the toll free # and ask rep. to "reset" the card and they will do some magic and you should then be able to unload the funds at WM.
- Vanilla VISA and OneVanilla(not MyVanilla, etc) - selection of 4 digits on the first transaction becomes the PIN
At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:
Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.
New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen
When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.
As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.
Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
PIN available now for Visa/MC prepaid debit cards(2013-2016).
May 26, 2013, 5:47 am
#1426
Join Date: Mar 2012
Posts: 350
PIN available now for Visa/MC prepaid debit cards.
At our local Walmart, the MoneyExpress ATM is always closed (the message on the screen says 'CLOSED'). The customer service person always give me a hard time about the gift cards and they never go through. It's possible they may be pressing the wrong items (debit/credit) but there is no way to tell. Just ranting because I'm stuck with a bunch of GCs now..
May 26, 2013, 6:21 am
#1427
FlyerTalk Evangelist
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
At our local Walmart, the MoneyExpress ATM is always closed (the message on the screen says 'CLOSED'). The customer service person always give me a hard time about the gift cards and they never go through. It's possible they may be pressing the wrong items (debit/credit) but there is no way to tell. Just ranting because I'm stuck with a bunch of GCs now..
You have a pin so if they know how to hit debit these should work
May 26, 2013, 8:24 am
#1428
Join Date: Jan 2012
Programs: DL, WoH
Posts: 1,253
First off this thread isn't about you... So please get over yourself.
Second, this thread is very long and info get's buried so instead of reading hundreds of post it is easier for someone to just ask a question.
Lastly, this thread isn't about you, so please get over yourself.
Second, this thread is very long and info get's buried so instead of reading hundreds of post it is easier for someone to just ask a question.
Lastly, this thread isn't about you, so please get over yourself.
May 26, 2013, 9:12 am
#1429
Join Date: Jan 2003
Location: Fairfield County, CT USA
Programs: AA PLT+2MM / DL DM+1MM / A3 *G / Fairmont LT Plat / Ritz Gold / SPG Gold
Posts: 4,077
Can we please keep the posts to info that hasn't already been stated. It seems the error messages are similar. Unless you have a new development please stop extending the length of this thread. Check your BB loads. Check that you have the right pin number. If and only if those things have been met post data points.
May 26, 2013, 9:20 am
#1430
Join Date: Jan 2003
Location: Fairfield County, CT USA
Programs: AA PLT+2MM / DL DM+1MM / A3 *G / Fairmont LT Plat / Ritz Gold / SPG Gold
Posts: 4,077
May 26, 2013, 9:54 am
#1431
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
At our local Walmart, the MoneyExpress ATM is always closed (the message on the screen says 'CLOSED'). The customer service person always give me a hard time about the gift cards and they never go through. It's possible they may be pressing the wrong items (debit/credit) but there is no way to tell. Just ranting because I'm stuck with a bunch of GCs now..
May 26, 2013, 12:21 pm
#1432
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
At our local Walmart, the MoneyExpress ATM is always closed (the message on the screen says 'CLOSED'). The customer service person always give me a hard time about the gift cards and they never go through. It's possible they may be pressing the wrong items (debit/credit) but there is no way to tell. Just ranting because I'm stuck with a bunch of GCs now..
May 26, 2013, 12:30 pm
#1433
Join Date: Sep 2009
Posts: 2,832
This morning, the CSR at my local WM successfully loaded two Chase GCs to my Bluebird..... the same place I was rejected last week. It is always worth a second try.....
May 26, 2013, 1:20 pm
#1434
Join Date: Jan 2013
Posts: 203
First off this thread isn't about you... So please get over yourself.
Second, this thread is very long and info get's buried so instead of reading hundreds of post it is easier for someone to just ask a question.
Lastly, this thread isn't about you, so please get over yourself.
Second, this thread is very long and info get's buried so instead of reading hundreds of post it is easier for someone to just ask a question.
Lastly, this thread isn't about you, so please get over yourself.
May 26, 2013, 4:51 pm
#1437
Join Date: Aug 2012
Posts: 367
Has anyone had issues with the kiosk needing a store login to continue to process? I posted an episode I just had loading my BB and my GB (as well as my wife's GB card) at a kiosk yesterday.
It seems to me that the kiosk was requesting a login due to multiple high denomination loads taking place at the kiosk regardless of the owner of the card trying to do the transaction. Anyone have similar experiences?
It seems to me that the kiosk was requesting a login due to multiple high denomination loads taking place at the kiosk regardless of the owner of the card trying to do the transaction. Anyone have similar experiences?
May 26, 2013, 4:59 pm
#1438
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Has anyone had issues with the kiosk needing a store login to continue to process? I posted an episode I just had loading my BB and my GB (as well as my wife's GB card) at a kiosk yesterday.
It seems to me that the kiosk was requesting a login due to multiple high denomination loads taking place at the kiosk regardless of the owner of the card trying to do the transaction. Anyone have similar experiences?
It seems to me that the kiosk was requesting a login due to multiple high denomination loads taking place at the kiosk regardless of the owner of the card trying to do the transaction. Anyone have similar experiences?
May 26, 2013, 5:24 pm
#1439
Join Date: Dec 2010
Location: Bay Area, CA
Programs: BA, UA, US, AA
Posts: 49
Has anyone had issues with the kiosk needing a store login to continue to process? I posted an episode I just had loading my BB and my GB (as well as my wife's GB card) at a kiosk yesterday.
It seems to me that the kiosk was requesting a login due to multiple high denomination loads taking place at the kiosk regardless of the owner of the card trying to do the transaction. Anyone have similar experiences?
It seems to me that the kiosk was requesting a login due to multiple high denomination loads taking place at the kiosk regardless of the owner of the card trying to do the transaction. Anyone have similar experiences?
YMMV regarding getting an employee to log in and reset the machine.
May 26, 2013, 6:43 pm
#1440
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,750
At our local Walmart, the MoneyExpress ATM is always closed (the message on the screen says 'CLOSED'). The customer service person always give me a hard time about the gift cards and they never go through. It's possible they may be pressing the wrong items (debit/credit) but there is no way to tell. Just ranting because I'm stuck with a bunch of GCs now..
Today my very competent very friendly cashier hit the wrong button (because of her elaborately decorated artificial long nails) and the thing spit out the Debit Not Available error 51 chit. But since she is very competent, she immediately knows what is wrong. She re-did it and told me to swipe again. It went right thru. I loaded 1 BB with 2 Chase GCs and 1 BB with 1 Chase GC + 1 Vanilla GC. 2 Transactions.
I normally did 2 GCs on one transaction, simple and easy. And I never use Kiosk always at the desk whether it is Money Center or the regular CS desk when it is not a SuperCenter.
The key is NOT to visit on a Pay Day or the following 2 days. The week that leads to the Pay Day, there is No Line. Such as today despite it is a Sunday around 1pm, there was no line when I dropped by. In fact my favorite cashier was walking outside the Money Center and I grabbed her back in.
For those of you who want to use the Kiosks, may be you want to give a 10 min break between loads - take a walk around the store and consider it as your exercise, then come back to finish the remaining - try this, probably would work and no need to get an employee to re-set the machine.
Last edited by Happy; May 26, 2013 at 6:55 pm