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Old Jun 27, 13, 7:28 pm   #271
 
Join Date: Dec 2012
Location: JFK
Programs: *$ Gold :)
Posts: 1,001
Quote:
Originally Posted by miniaturekat View Post
Awwwww c'mon guys, now you're scaring me!

Been using this for a few months with no problems. Love the Reload packs because I can get them at my grocery store.

Yep, just buying groceries. Another expensive week, family coming into town
so how you dissolve it that you are not closed yet
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Old Jun 28, 13, 12:27 am   #272
 
Join Date: Mar 2013
Posts: 115
I've decided to bail on AN and I'm looking for the best way to get my money out without having to go through a hassle. Has anyone tried billpaying themselves (send a check to yourself) and succeeded?
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Old Jun 28, 13, 12:15 pm   #273
 
Join Date: Apr 2011
Programs: UA Gold, AA Gold, Hyatt Plat, SPG Gold, Marriott Plat, Hilton Gold, Hertz Pres Circle, etc etc
Posts: 359
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Originally Posted by greek2me View Post
I've joined the club. New message when I log in- temporarily restricted.
Update in case in may help others dealing with this nonsense.

Spoke to CSR 2 weeks ago. Told to fax info in. Did so a day or two later. Heard nothing so called back few days later. Said they never rec'd fax, need to re-fax. Re-faxed a few days ago. Still not heard back today (big surprise right?) so called them. CSR said check had already been sent 2 days before they ever even asked me to fax stuff in!
Bottom line- Faxing in docs they requested was a total waste of time.
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Old Jun 28, 13, 12:31 pm   #274
 
Join Date: Dec 2012
Location: JFK
Programs: *$ Gold :)
Posts: 1,001
Quote:
Originally Posted by greek2me View Post
Update in case in may help others dealing with this nonsense.

Spoke to CSR 2 weeks ago. Told to fax info in. Did so a day or two later. Heard nothing so called back few days later. Said they never rec'd fax, need to re-fax. Re-faxed a few days ago. Still not heard back today (big surprise right?) so called them. CSR said check had already been sent 2 days before they ever even asked me to fax stuff in!
Bottom line- Faxing in docs they requested was a total waste of time.
the same experience.
they keep building their brand this way.
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Old Jun 28, 13, 1:56 pm   #275
 
Join Date: Jan 2010
Posts: 20
UGH

Opened account now in April. Loaded one GreenDot $500 card onto it. Paid 3 utility bills. Have $350ish left on it. Card frozen. Called cust svc - they say fraudulent activity.

They did not request me to fill out any paperwork or fax anything. Said they will process my check and mail it to me within 10-14 business days. Hope so.

Will keep you posted!
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Old Jun 28, 13, 1:59 pm   #276
 
Join Date: Dec 2012
Location: JFK
Programs: *$ Gold :)
Posts: 1,001
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Originally Posted by haydevin View Post
Loaded one GreenDot $500 card onto it.
that's minimum reported load
mine was bigger - two reloads
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Old Jun 28, 13, 8:47 pm   #277
 
Join Date: Apr 2013
Location: The Empire State
Programs: CO (RIP), US (RIP), Amtrak. Lots of CC programs.
Posts: 439
Quote:
Originally Posted by haydevin View Post
Opened account now in April. Loaded one GreenDot $500 card onto it. Paid 3 utility bills. Have $350ish left on it. Card frozen. Called cust svc - they say fraudulent activity.
What do they expect people to do with these cards? Not use the features?
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Old Jun 28, 13, 9:35 pm   #278
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 1,325
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Originally Posted by cuebert View Post
What do they expect people to do with these cards? Not use the features?
They expect you to pay big fees. That's their business model.

Remember: You and I are not their target market. We are their cost of doing business.
nwflyboy is offline   Reply With Quote
Old Jun 28, 13, 10:17 pm   #279
 
Join Date: Apr 2013
Location: The Empire State
Programs: CO (RIP), US (RIP), Amtrak. Lots of CC programs.
Posts: 439
Quote:
Originally Posted by nwflyboy View Post
You and I are not their target market.
Many here were shut down for repeatedly loading and purging their accounts.

However, haydevin loaded a single MP and paid three utility bills. Their target market must load MPs and pay their utility bills.
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Old Jun 28, 13, 10:18 pm   #280
 
Join Date: Mar 2010
Posts: 33
Quote:
Originally Posted by haydevin View Post
Opened account now in April. Loaded one GreenDot $500 card onto it. Paid 3 utility bills. Have $350ish left on it. Card frozen. Called cust svc - they say fraudulent activity.

They did not request me to fill out any paperwork or fax anything. Said they will process my check and mail it to me within 10-14 business days. Hope so.

Will keep you posted!
I did not get my $3000 in total checks (wife and I) in the 14 days they said that they would mail them. I called them and they now say up to 6 weeks (another 4 weeks). But they do claim they are in processing. So, I am on pins and needles to get this money back in my hands as I had to pay my credit card already! You can probably expect the same treatment. This is almost criminal to hold a persons money that long! No one reports to have gotten their money back yet.
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Old Jun 28, 13, 10:39 pm   #281
 
Join Date: Jan 2010
Posts: 20
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Originally Posted by topenga47 View Post
I did not get my $3000 in total checks (wife and I) in the 14 days they said that they would mail them. I called them and they now say up to 6 weeks (another 4 weeks). But they do claim they are in processing. So, I am on pins and needles to get this money back in my hands as I had to pay my credit card already! You can probably expect the same treatment. This is almost criminal to hold a persons money that long! No one reports to have gotten their money back yet.
EEEKKK- I'd be dying with $3000 hanging out there. Not happy about $350ish, but omg. Fingers crossed for u (well, for me too!) Best wishes
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Old Jun 28, 13, 10:46 pm   #282
 
Join Date: Jan 2010
Posts: 20
So, I was just thinking...

What a bunch of felonious behavior by this company!!!

I didn't check my account for several weeks, but I gather from the posts that AccountNow shut us down mid-June, right? And happily sat on our money doing absolutely nothing! No attempt to notify me was made. It wasn't until I contacted them today after being unable to log onto their site for 48 hours that I knew there was a serious problem. The rep. said they will mail my check in 10-14 business days. (will believe THAT when I see it)

So, I was thinking - what garbage. They sit on our money until we call to complain and THEN they will decide to mail it out at their convenience? Why didn't they initiate the process when they decided to PERMANENTLY close our accounts? We ALL know WHY they didn't process the checks immediately! Bunch of thieves hoping they'd get to keep it. Still may for all I know.
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Old Jun 29, 13, 6:47 am   #283
 
Join Date: Dec 2012
Location: JFK
Programs: *$ Gold :)
Posts: 1,001
Quote:
Originally Posted by cuebert View Post
What do they expect people to do with these cards? Not use the features?
This is what paypal expects to do with the cards (from their warning letter to one person who withdrew funds to his acount promptly):

"The Green Dot MoneyPak was designed for the purpose of depositing cash to your PayPal account for retail purchases."
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Old Jun 29, 13, 10:13 am   #284
 
Join Date: May 2013
Posts: 884
Quote:
Originally Posted by haydevin View Post
Opened account now in April. Loaded one GreenDot $500 card onto it. Paid 3 utility bills. Have $350ish left on it. Card frozen. Called cust svc - they say fraudulent activity.

They did not request me to fill out any paperwork or fax anything. Said they will process my check and mail it to me within 10-14 business days. Hope so.

Will keep you posted!
This is the most ridiculous thing I have ever heard!
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Old Jun 29, 13, 10:26 am   #285
 
Join Date: Nov 2011
Posts: 290
Called in on 6/16 to close AN account, the refund check arrived 6/29.
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