Am I Getting This Right? -- Costco Refund Policy
Jul 13, 2010, 11:19 pm
#47
Join Date: Feb 2009
Location: SFO
Programs: Grounded
Posts: 669
They used to allow computers to returned up to 1 year after purchase. I'm sure that given the price reductions, that they probably lost a lot on this return policy.
I had a relative who had a problem with an E-machine computer. The disk drive was messed up, and they gave a full refund 364 days after purchase.
I had a relative who had a problem with an E-machine computer. The disk drive was messed up, and they gave a full refund 364 days after purchase.
There were people out there that actually thought this generous return policy on electronics was actually a formal upgrade policy! Hence, why they started to clamp down on it to begin with. A bunch of jerks ruining it for the rest of us.
Galanti said some Costco members would buy big-screen TVs and then return them months later, when newer, and less expensive models went on sale. He said the practice had become so prevalent one member recently wrote the company saying she was disappointed because she had heard Costco was going to stop its "free TV upgrade policy."
Galanti said Costco never had such a policy.
Galanti said Costco never had such a policy.
Jul 14, 2010, 1:05 am
#48
Join Date: Sep 2009
Location: MAD
Programs: DL, UA, AA, BA, Marriott
Posts: 599
Didn't have time to read all the replies, but here's my experience.
Purchased 8 $900 cash cards using master card from Costco.com, took them to local store and asked for them to be cashed. They complied, giving me well over $5k in cash.
Did it again with my visa, this time around 12k, went onto a different Costco to cash them and was given a check (on the spot, no Checks in the mail bs or anything of the sort.)
Was warned the third time, at another Costco, that they don't like doing this and the general mgr was wondering if it was a one time thing.
I really like the diamond idea.
Also, Costco cash cards are cash. They don't have other cards. When returning, they will credit to your card, provide cash, cheque, or cash card.
If purchased with Amex, they will insist on crediting back to Amex, except cash cards (ie if u purchase cash cards on website with Amex, u canstill cash them At any store.)
Purchased 8 $900 cash cards using master card from Costco.com, took them to local store and asked for them to be cashed. They complied, giving me well over $5k in cash.
Did it again with my visa, this time around 12k, went onto a different Costco to cash them and was given a check (on the spot, no Checks in the mail bs or anything of the sort.)
Was warned the third time, at another Costco, that they don't like doing this and the general mgr was wondering if it was a one time thing.
I really like the diamond idea.
Also, Costco cash cards are cash. They don't have other cards. When returning, they will credit to your card, provide cash, cheque, or cash card.
If purchased with Amex, they will insist on crediting back to Amex, except cash cards (ie if u purchase cash cards on website with Amex, u canstill cash them At any store.)
Jul 14, 2010, 1:39 am
#49
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
Didn't have time to read all the replies, but here's my experience.
Purchased 8 $900 cash cards using master card from Costco.com, took them to local store and asked for them to be cashed. They complied, giving me well over $5k in cash.
Did it again with my visa, this time around 12k, went onto a different Costco to cash them and was given a check (on the spot, no Checks in the mail bs or anything of the sort.)
Was warned the third time, at another Costco, that they don't like doing this and the general mgr was wondering if it was a one time thing.
I really like the diamond idea.
Also, Costco cash cards are cash. They don't have other cards. When returning, they will credit to your card, provide cash, cheque, or cash card.
If purchased with Amex, they will insist on crediting back to Amex, except cash cards (ie if u purchase cash cards on website with Amex, u canstill cash them At any store.)
Purchased 8 $900 cash cards using master card from Costco.com, took them to local store and asked for them to be cashed. They complied, giving me well over $5k in cash.
Did it again with my visa, this time around 12k, went onto a different Costco to cash them and was given a check (on the spot, no Checks in the mail bs or anything of the sort.)
Was warned the third time, at another Costco, that they don't like doing this and the general mgr was wondering if it was a one time thing.
I really like the diamond idea.
Also, Costco cash cards are cash. They don't have other cards. When returning, they will credit to your card, provide cash, cheque, or cash card.
If purchased with Amex, they will insist on crediting back to Amex, except cash cards (ie if u purchase cash cards on website with Amex, u canstill cash them At any store.)
Jul 14, 2010, 2:20 am
#51
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
i would think they would give u $500 no problem in cash...... the average person's costco trip purchase is averaging $250....... $500 is chump change for costco. They are raking it in
Jul 14, 2010, 2:36 am
#53
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Jul 14, 2010, 10:46 am
#54
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Didn't have time to read all the replies, but here's my experience.
Purchased 8 $900 cash cards using master card from Costco.com, took them to local store and asked for them to be cashed. They complied, giving me well over $5k in cash.
Did it again with my visa, this time around 12k, went onto a different Costco to cash them and was given a check (on the spot, no Checks in the mail bs or anything of the sort.)
...
Purchased 8 $900 cash cards using master card from Costco.com, took them to local store and asked for them to be cashed. They complied, giving me well over $5k in cash.
Did it again with my visa, this time around 12k, went onto a different Costco to cash them and was given a check (on the spot, no Checks in the mail bs or anything of the sort.)
...
Mar 14, 2011, 3:38 pm
#58
Join Date: May 2009
Location: USA
Programs: UAL 1MM, Marriott Plat, Hyatt Globalist, AA 3MM
Posts: 831
