Aman (or what's the sanskrit for noisy nightclub?) Sveti Stefan
May 23, 2012, 11:53 am
#31
Original Poster
Join Date: May 2012
Programs: BA Silver
Posts: 5
Au revoir
I clearly waste my time here. It's called critical thinking and it comes with punctuation! Why would I want to tell you about our wonderful bolt-holes so that someone like you could come along to ruin our stays?
May 23, 2012, 11:55 am
#32
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
in a prior post i asked why you didnt change rooms earlier
there are plenty of people who join the forum and post after reading, but you joined and posted (a lengthy post) in lieu of changing rooms
Last edited by Kagehitokiri; May 23, 2012 at 4:27 pm
May 23, 2012, 12:08 pm
#33
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
re main/original subject of "noise" >
as i said earlier, we know to ask now, and others (including myself) made it clear they are interested in this
personally, i take things like this very seriously in terms of totality of stay especially when rates are high, and i started a related thread on events/nonguests/etc
so thank you for that, and any future details
as i said earlier, we know to ask now, and others (including myself) made it clear they are interested in this
personally, i take things like this very seriously in terms of totality of stay especially when rates are high, and i started a related thread on events/nonguests/etc
so thank you for that, and any future details
May 23, 2012, 12:31 pm
#34
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
Extraordinary stuff! I think we should just move, don't you?
Other posters here - do not cancel your stay at Aman Sveti Stefan or reconsider going to any of the other Amans, such as Amanruya. They are exceptional.
Kevin Brooke, the new GM at Sveti Stefan, is a very competent and dedicated manager. He did an amazing job at Amanwana.
However, Montenegro does present problems for any high-end hotel operation, but these, I believe, have been very patiently handled by Aman. There has been a lot of sabotage from locals throughout the development of this resort and during its opening, but hopefully those locals are beginning to see that this resort will help the region flourish. It takes time.
Meanwhile, the magic of this place is impossible to dispute. I would return there in a heartbeat.
If we are to comment on specific instances of poor service or problems in a resort, then I think we should spell them out. Either that, or not mention them at all. Did I mention sabotage? This, I feel, is somewhat similar. And yes, I have been staying at Amans since the first one opened, so I am not an Aman virgin.
Let's move on.
Other posters here - do not cancel your stay at Aman Sveti Stefan or reconsider going to any of the other Amans, such as Amanruya. They are exceptional.
Kevin Brooke, the new GM at Sveti Stefan, is a very competent and dedicated manager. He did an amazing job at Amanwana.
However, Montenegro does present problems for any high-end hotel operation, but these, I believe, have been very patiently handled by Aman. There has been a lot of sabotage from locals throughout the development of this resort and during its opening, but hopefully those locals are beginning to see that this resort will help the region flourish. It takes time.
Meanwhile, the magic of this place is impossible to dispute. I would return there in a heartbeat.
If we are to comment on specific instances of poor service or problems in a resort, then I think we should spell them out. Either that, or not mention them at all. Did I mention sabotage? This, I feel, is somewhat similar. And yes, I have been staying at Amans since the first one opened, so I am not an Aman virgin.
Let's move on.
May 23, 2012, 12:36 pm
#35
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
no one mentioned considering changing plans, and there are quite a number of positive sveti stefan reports here. dont remember when paul2 (he was first) had visit/stay at milocer, but island reports began in 2010.
vuittonsofstyle, regardless of this specific example, while you may always be alerted to "potential conflicts" some of us need to ask, as has been made clear by reports for various properties/companies.
vuittonsofstyle, regardless of this specific example, while you may always be alerted to "potential conflicts" some of us need to ask, as has been made clear by reports for various properties/companies.
Last edited by Kagehitokiri; May 23, 2012 at 1:16 pm
May 23, 2012, 1:00 pm
#36
Join Date: May 2012
Location: Here, there … you know how it goes.
Posts: 1,518
Valextra, no one (to my knowledge) is impugning your credibility or invalidating your experience.
At the same time, you profess to take the "high road" while really slamming a property with your last update. You posted somewhat vague details, and doesn't that then perform an even greater disservice to them/it?
As it stands, I can try to read between your lines; however, I might not be able to do so with perfect clarity, and thus run the risk of assuming issues that might not exist, or missing entirely grave issues that should be of great concern.
As an aside -- I've never in my travels been asked to wire money to a hotel. Maybe I've lucked out, but why would one ever be asked, much less do, this?
At the same time, you profess to take the "high road" while really slamming a property with your last update. You posted somewhat vague details, and doesn't that then perform an even greater disservice to them/it?
As it stands, I can try to read between your lines; however, I might not be able to do so with perfect clarity, and thus run the risk of assuming issues that might not exist, or missing entirely grave issues that should be of great concern.
As an aside -- I've never in my travels been asked to wire money to a hotel. Maybe I've lucked out, but why would one ever be asked, much less do, this?
May 23, 2012, 1:26 pm
#39
Join Date: Feb 2006
Posts: 1,298
In the absence of "critical " details of the tragic/ devastating event that OP suffered ... I am going to have to assume that Aman SS didn't comp his ( or her ) room or stay... Thus attracting the fury .
If only it was that simple to score free rooms.
If only it was that simple to score free rooms.
May 23, 2012, 1:36 pm
#40
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Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
i didnt get that from what was posted (IMO any discrepancies would be of an entirely different nature, see my post #32)
Last edited by Kagehitokiri; May 23, 2012 at 9:10 pm
May 23, 2012, 1:56 pm
#41
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
he said all the right things in terms of recognising their shortcomings. I will say that, once we raised the issue with Kevin, his response was spot on...He made no offer of compensation, but what we were looking for was an understanding of the problem and a solution and this was forthcoming, so we were pleased with Kevin's handling of our complaint
Our departure was a shambles and no amount of smiles and handshaking or extra bread can change that
insist on transparency with all practical arrangements and billing, and, in particular, not to wire money in advance to them. Also, do not rely on the hotel to recommend a suitable departure time for airport transfers; look into this yourself and stand your ground on the time you would like to leave: for Dubrovnik, you'll need to allow 3 hours (as their own website advises!).
insist on transparency with all practical arrangements and billing, and, in particular, not to wire money in advance to them. Also, do not rely on the hotel to recommend a suitable departure time for airport transfers; look into this yourself and stand your ground on the time you would like to leave: for Dubrovnik, you'll need to allow 3 hours (as their own website advises!).
"practical arrangements" would be arguable, but im not getting that from context
(im double posting for a reason.)
Last edited by Kagehitokiri; May 25, 2012 at 9:59 am
May 23, 2012, 11:16 pm
#42
Join Date: Nov 2006
Posts: 208
No all night parties within audible distance when we were there last August (which was pretty much as high season as it gets out there) - just a few slightly annoying boats that circle the island with their loud speakers rabbiting on about Elizabeth Taylor staying there back in the day! They didn't bother us though, and nor did the massive yachts that again would emit some level of sound (usually awful europop disco!) as it was all daytime and believe me i am a super light sleeper and would totally have been aware of even the most distant sounds when trying to sleep.
We did come extremely close to missing our return flights though - which would have been a massive problem for us - and agree with the poster that you must allow 3 hours to return to Dubrovnik. We followed the resort's suggested departure timings for our flight (we were using the Aman transfers) and literally arrived at the airport a few minutes before our flight was due to depart (it was running late thank goodness) and after an extremely stressful 3.5 hours race against time which rather counteracted the bliss of the previous few days!!!
Did love the resort though and hope to be back!
We did come extremely close to missing our return flights though - which would have been a massive problem for us - and agree with the poster that you must allow 3 hours to return to Dubrovnik. We followed the resort's suggested departure timings for our flight (we were using the Aman transfers) and literally arrived at the airport a few minutes before our flight was due to depart (it was running late thank goodness) and after an extremely stressful 3.5 hours race against time which rather counteracted the bliss of the previous few days!!!
Did love the resort though and hope to be back!
May 24, 2012, 6:53 am
#43
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
I think to be fair towards Aman Sveti Stefan and also towards fellow FTalkers valextraofstyle should now clearly spell out what happened. We are all reasonable adults here and things can go wrong. But not naming, but only making guess them is unfair towards Aman.
I persist with my opinion that Aman should watch out carefully not growing too quickly (former Yugoslavia is a hot ground) until the ownership question is not clear and (very competent) senior regional management people leave the company.
P.S. Do you think Aman management reads FT ?
May 24, 2012, 7:07 am
#44
Join Date: Feb 2005
Programs: BA Gold
Posts: 1,068
And happily doing so also in the future. I always got more than what I expected at any (Asian) Aman.
I think to be fair towards Aman Sveti Stefan and also towards fellow FTalkers valextraofstyle should now clearly spell out what happened. We are all reasonable adults here and things can go wrong. But not naming, but only making guess them is unfair towards Aman.
I persist with my opinion that Aman should watch out carefully not growing too quickly (former Yugoslavia is a hot ground) until the ownership question is not clear and (very competent) senior regional management people leave the company.
P.S. Do you think Aman management reads FT ?
I think to be fair towards Aman Sveti Stefan and also towards fellow FTalkers valextraofstyle should now clearly spell out what happened. We are all reasonable adults here and things can go wrong. But not naming, but only making guess them is unfair towards Aman.
I persist with my opinion that Aman should watch out carefully not growing too quickly (former Yugoslavia is a hot ground) until the ownership question is not clear and (very competent) senior regional management people leave the company.
P.S. Do you think Aman management reads FT ?
This thread has somehow got into my head. I had an extremely vivid dream last night that I went to Amanzo'e and that it was a complete DISASTER. Wild party next door and no sleep!
