Tokyo Luxury Hotels (consolidated thread -- older thread, now closed)
#1083
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
hoshinoya - 6 rooms + lounge per floor, curious re room allocation
great report! how did it work with shoes at entrance and exit ?
for other hoshinoya, a non-ryokan person here said great beds
odd i recall posts re FS saying watching trains and cant hear them
great report! how did it work with shoes at entrance and exit ?
for other hoshinoya, a non-ryokan person here said great beds
odd i recall posts re FS saying watching trains and cant hear them
Last edited by Kagehitokiri; Jul 24, 2017 at 4:25 pm
#1084
Join Date: Mar 2012
Posts: 11
Shoes at exit was easy, there was always someone who would quickly fetch them for me without prompting. Dealing with the shoes at the entrance required a bit more patience, I'm sure there is some social signal I was doing wrong even though I tried imitating what I saw the Japanese hotel guests doing (not blaming the attendants, not only am I not from Japan but I also have autism so messing up social signals is par for the course for me), but the staff was invariably much slower to collect my shoes on entrance (and as mentioned they were very quick to help upon exiting). Slightly uncomfortable in the moment, but not something that diminished the great stay.
#1085
Join Date: Jan 2009
Location: BKK
Posts: 6,741
It's my favorite urban boutique hotel I have ever experienced.
#1086
Join Date: Feb 2003
Location: New York City
Programs: BA Gold Guest List; HH Diamond; Hyatt Diamond; SPG Gold
Posts: 2,832
#1087
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,853
Not positive on room allocation (I do know there are three room types). But basically the elevator exits to a short hallway and then the lounge and then another hallway where the rooms are off.
Shoes at exit was easy, there was always someone who would quickly fetch them for me without prompting. Dealing with the shoes at the entrance required a bit more patience, I'm sure there is some social signal I was doing wrong even though I tried imitating what I saw the Japanese hotel guests doing (not blaming the attendants, not only am I not from Japan but I also have autism so messing up social signals is par for the course for me), but the staff was invariably much slower to collect my shoes on entrance (and as mentioned they were very quick to help upon exiting). Slightly uncomfortable in the moment, but not something that diminished the great stay.
Shoes at exit was easy, there was always someone who would quickly fetch them for me without prompting. Dealing with the shoes at the entrance required a bit more patience, I'm sure there is some social signal I was doing wrong even though I tried imitating what I saw the Japanese hotel guests doing (not blaming the attendants, not only am I not from Japan but I also have autism so messing up social signals is par for the course for me), but the staff was invariably much slower to collect my shoes on entrance (and as mentioned they were very quick to help upon exiting). Slightly uncomfortable in the moment, but not something that diminished the great stay.
#1089
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Call me crazy, but it seems fairly likely that some windows at the FS are not quite as insulated from noise as others...and/or that some guests are more sensitive to noise than others.
#1090
I'm happy to be the test subject, thinking of going in late August/early September.
#1091
Join Date: Jan 2009
Location: BKK
Posts: 6,741
And, what would you expect from a low floor hotel in a room facing the street? An ambulance siren is obviously going to be audible even through otherwise very good double/triple glazed windows.
#1093
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I see. For me, they are by far the most consistently excellent hotel group. Peninsula is exceptional, but too small of a group to evenly compare, and incidentally I do not like their Tokyo property.
MO and Ritz-Carlton have much more variation (although both excellent in Tokyo), whereas I can count the FS properties I would call sub par on one hand. And even at those properties with sub par hard products, FS management and service culture usually comes through and saves the day.
MO and Ritz-Carlton have much more variation (although both excellent in Tokyo), whereas I can count the FS properties I would call sub par on one hand. And even at those properties with sub par hard products, FS management and service culture usually comes through and saves the day.
#1094
I think the FSM GM is a class act but I've had too many unpleasant experiences with them recently. Luckily, Tokyo is spoilt for choice...
#1095
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,287
Also, we had two kids, 9 and 5, and they were treated like royalty by the staff. Lots of welcome goodies, etc.
Great hotel, IMO. The platform arrival/departure service is also very cool.