the luxury hotels of Beverly Hills
#31
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,514
Polo Lounge has never been known for particularly inspired food. It is more of a scene than anything.
#32
In memoriam
Join Date: Aug 2005
Location: Near Jacksonville FL
Posts: 3,987
Spiders won't bother you - and they eat lots of nastier bugs. And now the secret is out. California has bugs - just like Florida . Robyn
#34
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
http://www.fourseasons.com/losangeles/spa/
#35
Join Date: Feb 2004
Location: Atlanta and the Big Island, Hawaii
Programs: DL Diamond, SPG Gold. I share these affiliations so that you can ask me questions about the programs
Posts: 812
I have not stayed at all of the hotels and thus cannot completely answer your question- what I can tell you however is that my wife had two treatments at Four Seasons Los Angeles at Beverly Hills and she said it was one of her best experiences with a Spa in America (granted she prefers Europe and Asia).
http://www.fourseasons.com/losangeles/spa/
http://www.fourseasons.com/losangeles/spa/
#36
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,123
Peninsula Beverly Hills - 24 hour check-in/check-out policy
Unlike most hotels that have a standard check in time of around 3PM and check out time of around 12PM (extended to 4PM for certain guests such as those on the AMEX FHR program), the Peninsula Beverly Hills has a flexible 24 hour check-in/out policy.
This can be both a blessing and a curse. For those who arrive at the property late on the date of check-in, they can leave the property later in the day on the date of check-out (eg. to catch a late evening flight from LA).
However, for those who arrive at the property early in the day, there is a chance that their room/suite might not be available on arrival. This is especially true for those who have booked suite categories where there are a limited number available.
During my recent stay at the Peninsula Beverly Hills, I arrived around 11am on a Sunday morning. While this is a day that is popular for guests to check-out, most of them decided to check-out later in the day. As a result, only 7 rooms were available at the time I arrived. I have booked a California Suite and upon arrival I was given a Deluxe Room as my temporary room until my suite was ready. My guess is that this might have caused another guest who actually booked Deluxe Room to have to wait until I moved to my suite.
Perhaps if I didn't book a suite, I might have had lower priority and be asked to wait in the lobby or to go on with my activities and wait until my room was available?
Here are some videos I have taken of my Deluxe Room and California Suite during my last stay at The Peninsula Beverly Hills.
Deluxe Room: http://youtu.be/Z6cav-0y8sw
California Suite: http://youtu.be/cp5VdJ6fRtQ
This can be both a blessing and a curse. For those who arrive at the property late on the date of check-in, they can leave the property later in the day on the date of check-out (eg. to catch a late evening flight from LA).
However, for those who arrive at the property early in the day, there is a chance that their room/suite might not be available on arrival. This is especially true for those who have booked suite categories where there are a limited number available.
During my recent stay at the Peninsula Beverly Hills, I arrived around 11am on a Sunday morning. While this is a day that is popular for guests to check-out, most of them decided to check-out later in the day. As a result, only 7 rooms were available at the time I arrived. I have booked a California Suite and upon arrival I was given a Deluxe Room as my temporary room until my suite was ready. My guess is that this might have caused another guest who actually booked Deluxe Room to have to wait until I moved to my suite.
Perhaps if I didn't book a suite, I might have had lower priority and be asked to wait in the lobby or to go on with my activities and wait until my room was available?
Here are some videos I have taken of my Deluxe Room and California Suite during my last stay at The Peninsula Beverly Hills.
Deluxe Room: http://youtu.be/Z6cav-0y8sw
California Suite: http://youtu.be/cp5VdJ6fRtQ
#37
Join Date: Sep 2006
Location: France
Posts: 971
We always request the hotels we are staying at to arrange transportation from/to the airport. The result is that we almost never suffered from the check-in/out time policy.
#38
Join Date: Dec 2011
Location: MEL
Programs: QF CL
Posts: 689
I do this too, and I don't know if it's false causation, but it does seem to work every time, even with a morning arrival. I figure it would ruin the effect somewhat to have the Assistant Manager greet you as you step out of the car with "Welcome to [hotel]; your room is not ready yet...."
#39
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,123
What do you expect them to do? Boot the previous guest out of their suite before their 24 hours is up? If I was the other guest I wouldn't be too happy either. We are talking about suite categories where there are a limited number of physical inventory available and they are still occupied.
I find that sometimes the only way to guarantee that you have a suite available when you have an early morning arrival is to book the arrival for the previous night as well.
Last edited by daniellam; Jul 13, 2014 at 12:11 pm
#41
#42
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,123
#45
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,514