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LH North America: Official Upsell Programm [paid upgrades at US station] [merged]

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LH North America: Official Upsell Programm [paid upgrades at US station] [merged]

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Old Jan 11, 2008, 1:47 am
  #31  
 
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But that is certainly not an official rule, as I have learned many times by listening to pax in front of me at the gate who asked the flight manager about this and all of the times these pax have been denied.

Also, when once talking to a station manager of a large, US station, I was informed that under no circumstances would they do paid U/G`s.
berlinflyer is offline  
Old Jan 11, 2008, 3:12 am
  #32  
 
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Well, I had an elderly couple in front of me being offered to upgrade for $ 500,- pP to fly in C at Miami Intl. (MIA-FRA)

These ****** took the upgrade and when it was my turn they said that Business is now full

So obviously these things happen from time to time.....
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Old Jan 11, 2008, 5:35 am
  #33  
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Originally Posted by pschafer
Thanks berlinflyer, I'm sure the issue has been discussed before but I could not find anything on the subject through various searches. Perhaps a sticky somewhere on "how to use search" would be helpful.
The search function is located in every forum on the upper right hand corner. For trickeier wider searches, click on advanced.

The finer points of search and especially the cool powerful IB search beta are discussed in the Technical Issues forum.

To keep the topic together, I've merged with the thread mentioned by skywalkerlax.

pschafer, you might look into converting one of your UA SWUs into a LH paper SWU. They usually work like a charm on LH if there is a seat available in C or F.

Regards Oliver2002
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Old Feb 26, 2008, 5:27 pm
  #34  
 
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$500 upgrade to Business class?

Sorry if this has already been discussed elsewhere previously - I did search and couldn't find answers.
In some trips last year on Lufthansa (around late summer '07 and fall '07 if my memory serves me right), when I have not been lucky enough to have someone else pay for a Biz class ticket, I have been successful in upgrading from Economy to Biz class at the airport (Philadelphia) by paying a $500 charge. Was this a special promotion going on around that time frame, or is this a standard feature (something like the "Go Envoy" of US Airways?)?
Interestingly, this $500 upgrade was not available in Frankfurt for the return legs, and the lady there told me that "these are sold only in the USA".

Thanks!!
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Old Feb 26, 2008, 5:36 pm
  #35  
 
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I was offered the same twice (10/07 and 01/08) after asking for a biz class ticket (I had fully refundable coach ticket), but only at ORD going to DUS and FRA respectively. Actually that's a pretty good deal considering the Y fare was about 2k USD + 2 * 500 USD for the upgrade, and a confirmed C/Z would have been in the 6 - 8k neighborhood... The agent however said she would have to check with somebody (station manager) before issuing the ticket. She didn't make it sound like it was an official policy ((probably only if coach is full and biz has seats left)
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Old Feb 26, 2008, 11:21 pm
  #36  
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There are a few posts about this but to make it short:

These deals are existent for some seasons, published by LH only to the stations, of course not officially.

It is called the "upsell programm" and has certain conditions that offcially should be met.

Some of them are: Pax is not an elite member (never enforced), flight has to be in OVB situation (regulary enforced), not available for S/W booking class (always enforced).
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Old Feb 26, 2008, 11:44 pm
  #37  
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Originally Posted by PHL_roadwarrior
Interestingly, this $500 upgrade was not available in Frankfurt for the return legs, and the lady there told me that "these are sold only in the USA".

Thanks!!
It is an undocumented feature and as you said, it is only available at US outstations.
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Old Feb 27, 2008, 1:33 am
  #38  
 
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TAP on Board Upgrades

I have seen something similar on the TAP oboard magazine last week: they offer an upgrade on board (payable by credit card only), I believe the upgrade fee depends on the flight duration.
Is this new? Has anyone heard of other airlines doing this?
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Old Feb 27, 2008, 3:50 am
  #39  
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OS and LX offer cash upgrades on board and on the ground. SK also has a upsell program in place in the US. Search FT and you shall find!
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Old Feb 27, 2008, 6:57 am
  #40  
 
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Originally Posted by oliver2002
OS and LX offer cash upgrades on board and on the ground. SK also has a upsell program in place in the US. Search FT and you shall find!
Thanks, Will do. Have flown a lot in the past 2 years (mostly LH and LX) but never seen cash upgrades, particularly not on the plane!

I will research further in FT. Many thanks!
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Old Feb 28, 2008, 11:42 am
  #41  
 
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Originally Posted by skywalkerLAX
There are a few posts about this but to make it short:

These deals are existent for some seasons, published by LH only to the stations, of course not officially.

It is called the "upsell programm" and has certain conditions that offcially should be met.

Some of them are: Pax is not an elite member (never enforced), flight has to be in OVB situation (regulary enforced), not available for S/W booking class (always enforced).
Thanks skywalkerLAX. Good notes on who gets upgraded and who doesn't. Both my upgrades were while I was star gold; was in a Q or better ticket; however, in both instances, Y was not truly full (perhaps around a dozen seats empty - however, business class was very empty - not more than 6 pax on the 747 in biz class).

Does anyone know if this upsell program is currently on?
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Old Feb 28, 2008, 2:58 pm
  #42  
 
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As far I know it depends on what FRA will tell them. I asked LH personal at BOS on what does it depends and they told me that they get instructions during daily preflight briefing. I was offered once on July 4th flying from BOS to FRA. Maybe this is a hint

volta
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Old Feb 28, 2008, 4:08 pm
  #43  
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It is much more likely to be offered during the busy US-EU summer Y travel months.

I've never had any lucky C->F, does anyone know if such a program exists?
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Old Apr 7, 2008, 4:58 am
  #44  
 
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LH buy op-ups at the gate

Hi all, I wonder if LH has policy to buy upgrade at the gate (Y-C) and do they have special fare promo to USA for *A Gold Status??

Thanks
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Old Apr 7, 2008, 5:11 am
  #45  
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Originally Posted by ylesmana
Hi all, I wonder if LH has policy to buy upgrade at the gate (Y-C) and do they have special fare promo to USA for *A Gold Status??

Thanks
No, no upgrade buying at the gate to the US and especially not for *G. A search would bring up more threads about this topic.
DownUnderFlyer is offline  


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