LH OLCI refusing A3 number
Aug 16, 2017, 4:16 am
#1
Original Poster
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
LH OLCI refusing A3 number
Strange problem for the Lufthansa group experts on here. I have a booking tomorrow with Swiss from FAO to ZRH. This is part of a 724 (swiss) plated ticket FAO-ZRH-MUC-FAO in Eco Classic, booking class H. My A3*G number is in the reservation.
The FAO to ZRH sector is LX8299, "Operated by Swiss International Airlines for Edelweiss". OLCI from swiss.com passes me to the lh.com site which promptly spits me out claiming the booking reference is unknown. Adding the ticket number allows me to check in but contains no frequent flyer number and when entering my Miles&Bonus number it tells me it cannot be verified.
Not having my A3 number accepted limits my choice of seats to middle seats despite being Seq. 0001 and *G.
The FAO to ZRH sector is LX8299, "Operated by Swiss International Airlines for Edelweiss". OLCI from swiss.com passes me to the lh.com site which promptly spits me out claiming the booking reference is unknown. Adding the ticket number allows me to check in but contains no frequent flyer number and when entering my Miles&Bonus number it tells me it cannot be verified.
Not having my A3 number accepted limits my choice of seats to middle seats despite being Seq. 0001 and *G.
Aug 16, 2017, 4:36 am
#2
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,636
Might have something to do with Edelweiss not being in Star Alliance, and because the flight is being operated "for Edelweiss" it's not a Star flight, even if it is Swiss metal
Aug 16, 2017, 4:46 am
#3
Original Poster
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
I have been caught out previously when booking this route on an LX number and Edelweiss metal. There I knew I would not get A3 credit, but this is an LX codeshare of WK flight on LX metal. Stupidly complicated for a start, but surely following the rules I should get credit. No?
Aug 16, 2017, 6:53 am
#4
Join Date: Jan 2012
Location: BRU
Posts: 307
Definitely over-complicated but since this flight number LX8299 doesn't even grant status miles on M&M (see earning on Swiss), I wouldn't expect miles posting to A3.
Aug 16, 2017, 9:09 am
#5
Original Poster
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
My guess is that it is some sort of WK flight wet-leased to LX, which doesn't count as proper LX metal.
Definitely over-complicated but since this flight number LX8299 doesn't even grant status miles on M&M (see earning on Swiss), I wouldn't expect miles posting to A3.
Definitely over-complicated but since this flight number LX8299 doesn't even grant status miles on M&M (see earning on Swiss), I wouldn't expect miles posting to A3.
It does feel constructed this way to avoid granting FFP or partner benefits. Such a shame AB, their only competition on this route, is going out of business.
Aug 16, 2017, 1:34 pm
#7
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Flight LX8299 is the codeshare for the operating flight WK299 (no *A). LX operates as wet-lease this flight, but operating flight stays a WK flight. No miles with A3 M&B.
That's quite normal... WK flies as wet lease for LX and LX does the same for WK...
No. YOU booked a flight operated bz WK and have been informed about it in the booking process.
That's quite normal... WK flies as wet lease for LX and LX does the same for WK...
No. YOU booked a flight operated bz WK and have been informed about it in the booking process.
Aug 16, 2017, 1:59 pm
#8
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Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
My ticket contains an LX flight number and the flight is on Star Alliance metal.
I have been caught out previously when booking this route on an LX number and Edelweiss metal. There I knew I would not get A3 credit, but this is an LX codeshare of WK flight on LX metal. Stupidly complicated for a start, but surely following the rules I should get credit. No?
I have been caught out previously when booking this route on an LX number and Edelweiss metal. There I knew I would not get A3 credit, but this is an LX codeshare of WK flight on LX metal. Stupidly complicated for a start, but surely following the rules I should get credit. No?
Aug 16, 2017, 8:32 pm
#9
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
I would say no. It is an Edelweiss flight operated by LX as a wet lease and LX puts a codeshare on it. Even as a Miles and More member you are earning award miles only on LX8000-LX8499 but no Status miles, no HON Circle miles and no Executive Bonus. This is obviously not a Swiss flight but an Edelweiss holiday flight. Given that, you will get zero as a Gyros Gold.
Aug 16, 2017, 11:17 pm
#10
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
Aug 17, 2017, 2:45 pm
#11
Original Poster
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
Well, recognizing I fell foul of another LH group trick I was not yet wise to, I proffered my shiny Miles&More FTL card at the gate and asked for credit. Was told the system response was "No agreement". So, yes it was a WK flight, but I booked a LX code on the LX website and flew on LX metal. I will not do that again, which is a shame, since the flight was quite ok.