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Very nauseous on 12h flight. Left to sleep on floor! VERY indifferent crew response.

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Very nauseous on 12h flight. Left to sleep on floor! VERY indifferent crew response.

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Old Jul 25, 2017, 2:17 pm
  #16  
 
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You should write to LH and complain that the crew allowed you to lie on the floor for hours - THAT is a safety risk for you more than anything else!!!
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Old Jul 25, 2017, 2:45 pm
  #17  
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Originally Posted by GVAIKA
Since I knew I was tired, I tried to upgrade at the airport to Y out of my own pocket.
Originally Posted by GVAIKA
I explain the situation, reiterate my request to pay (I never insinuated to receive it for free) for Y.
I ask myself what the OP booked if he wanted to upgrade to Y? Baggage bin? But the story is great and remarkable. I always felt very tired and nauseous when I had to fly in Y. The lengthy story sounds a bit like Arabian Nights or Tales from India.
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Old Jul 25, 2017, 2:50 pm
  #18  
 
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Folks, this is a friendly reminder to respect the FT rules. Please do not post snarky comments and discuss in a friendly manner.

Have a great day

totti
co-moderator M&M forum
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Old Jul 26, 2017, 12:07 am
  #19  
 
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Originally Posted by Flying Lawyer
I ask myself what the OP booked if he wanted to upgrade to Y? Baggage bin? But the story is great and remarkable. I always felt very tired and nauseous when I had to fly in Y. The lengthy story sounds a bit like Arabian Nights or Tales from India.
Y on LH is Premium Economy....
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Old Jul 26, 2017, 1:28 am
  #20  
 
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Originally Posted by zeer0
Y on LH is Premium Economy....
No, it is not.
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Old Jul 26, 2017, 2:08 am
  #21  
 
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I think you should be happy they didn't offer to land and offload you for failing to follow crew member instructions. You aren't allowed to do whatever you want simply because you feel "nauseous".

In the end it appears as if the best possible outcome was achieved. LH isn't your friends or family, they don't care how you feel - especially not if you indicate that you are doing so well they don't need to contact a doctor.
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Old Jul 26, 2017, 5:31 am
  #22  
 
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Originally Posted by airoli
RE: the paging for a doctor (which I agree the OP should have triggered), I have had countless long-haul flights where I have heard such a page. And I have never experienced a diversion. So on all these flights, the problems seem to have been diagnosed as non-critical.

One time, we were asked to stay seated after landing as an ambulance was waiting and a patient was rushed out first.
I recently had the "pleasure" of a diversion on Thai Airways from Bangkok to Frankfurt . A passenger ( late 30´s) supposedly had a heart attack. His friend mentioned that he had "too much Viagra" later. Although we were close to Ankara the plane flew back to Tblisi ( Georgia) and the passenger was treated there by local medics ( strangely you could see him sitting in an ambulance van smiling). The diversion caused a delay of 3 hours, I missed my connection flight and had to stay the night in Frankfurt. As I had separate tickets, neither Lufthansa nor Thai Airways was willing to pay for a rebooking, so I needed to book a new one way ticket for € 300. Not cute at all !
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Old Jul 26, 2017, 6:05 am
  #23  
 
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Originally Posted by sw1x
Without being hard on the OP I find it hard to find fault with the LH crew here:

1. He was asked if he wanted/needed to see a doctor (LH has an inflight MD programme) and he declined.

2. He was offered medication. He doesn't claim crew weren't able to inform him about the medication, he only claims he did not know what it was and decided not to take it (chances are IMHO that it was an aspirin as crew would normally not hand out anything critical).

3. He chose to lie down in the aisle which, if everyone in Y or even the plane did, would cause problems simply because there would not be sufficient space and access to emergency exits would be obstructed.

4. Crew acted very sympathetically and regardless of rules let him lie in the aisle and gave him a blanket.

5. After telling telling the crew repeatedly to essentially either upgrade him inflight, or leave him alone, the crew actually decided to tolerate him lying in the aisle and did leave him alone. Why would he then expect to be looked after in 30 min intervals?

To sum it up: he was offered professional help and declined. From that moment on he should have carried on with it and should have complied with general behavioral standards. Despite not doing so he was taken care of.
I agree with this. It is rather the other passengers who could have complained, as your lying in the plane can be a safety risk for all people on board.
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Old Jul 26, 2017, 6:06 am
  #24  
 
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Originally Posted by theddo
I think you should be happy they didn't offer to land and offload you for failing to follow crew member instructions. You aren't allowed to do whatever you want simply because you feel "nauseous".

In the end it appears as if the best possible outcome was achieved. LH isn't your friends or family, they don't care how you feel - especially not if you indicate that you are doing so well they don't need to contact a doctor.
Exactly.
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Old Jul 26, 2017, 12:10 pm
  #25  
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Originally Posted by txlflyer
I recently had the "pleasure" of a diversion on Thai Airways from Bangkok to Frankfurt . A passenger ( late 30´s) supposedly had a heart attack. His friend mentioned that he had "too much Viagra" later. Although we were close to Ankara the plane flew back to Tblisi ( Georgia) and the passenger was treated there by local medics ( strangely you could see him sitting in an ambulance van smiling). The diversion caused a delay of 3 hours, I missed my connection flight and had to stay the night in Frankfurt. As I had separate tickets, neither Lufthansa nor Thai Airways was willing to pay for a rebooking, so I needed to book a new one way ticket for € 300. Not cute at all !
That's hard!
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Old Jul 28, 2017, 1:03 am
  #26  
 
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Originally Posted by LondonElite
That's hard!
That's the long lasting Viagra effect!
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Old Aug 8, 2017, 5:27 am
  #27  
 
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Originally Posted by sw1x
Without being hard on the OP I find it hard to find fault with the LH crew here:

2. He was offered medication. He doesn't claim crew weren't able to inform him about the medication, he only claims he did not know what it was and decided not to take it (chances are IMHO that it was an aspirin as crew would normally not hand out anything critical).
Agree in general with those sentiments, but without knowing what it was, I would have knocked it back as well. Aspirin is one of the very few things I am allergic to - makes me start throwing up about 2 minutes after taking it...
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Old Aug 8, 2017, 5:51 am
  #28  
 
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Being unwell on a flight is a pretty dire experience. I am sure we have all been there. I don't think anyone should criticise the OP. Behaving in a normal logical way is tough when you are feeling really sick. OP should just put it down as one of their bad experiences and hope nothing as grim happens again.
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Old Aug 8, 2017, 7:57 am
  #29  
 
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Originally Posted by sw1x
without being hard on the op i find it hard to find fault with the lh crew here:

1. He was asked if he wanted/needed to see a doctor (lh has an inflight md programme) and he declined.

2. He was offered medication. He doesn't claim crew weren't able to inform him about the medication, he only claims he did not know what it was and decided not to take it (chances are imho that it was an aspirin as crew would normally not hand out anything critical).

3. He chose to lie down in the aisle which, if everyone in y or even the plane did, would cause problems simply because there would not be sufficient space and access to emergency exits would be obstructed.

4. Crew acted very sympathetically and regardless of rules let him lie in the aisle and gave him a blanket.

5. After telling telling the crew repeatedly to essentially either upgrade him inflight, or leave him alone, the crew actually decided to tolerate him lying in the aisle and did leave him alone. Why would he then expect to be looked after in 30 min intervals?

To sum it up: He was offered professional help and declined. From that moment on he should have carried on with it and should have complied with general behavioral standards. Despite not doing so he was taken care of.
bingo! We have a winner!
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Old Aug 8, 2017, 8:09 am
  #30  
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The only criticism of the crew is that they permitted OP to lie in an unsafe location. This endangered not only OP, but crew and other passengers. Take a look at turbulence-related injuries via Google search and you will see countless reasons for enforcing the rules.

Beyond this, the crew deserves kudos for a job well done.

OP tried to upgrade to whatever cabin he meant when he was merely tired and then tried that again when he became ill. By making upgrading the focus of his medical treatment, he created an issue which is hardly new to the crew.

OP was sick. A doc ought to have been summoned and the medical advice of the doc ought to have been followed. Whether that is to find a place for OP to lie down or to divert the flight, or do nothing, is a medical decision and not one of convenience.

This is particularly true on a route such as this, where there are stretches where a medical diversion is either not feasible or medical care on the ground may not be up to what is available on arrival. Armed with a doctor's advice, the Captain is trained to make further decisions.
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