Unable To Check In - Can't Select My Nationality
May 1, 2017, 4:26 pm
#1
Original Poster
Join Date: Nov 2009
Location: East Berlin
Posts: 1,533
Unable To Check In - Can't Select My Nationality
I have a flight with Lufthansa tomorrow. I'm trying to use the mobile app to check in. Every time I select 'British' as my nationality it returns an error message. I can see 'United Kingdom' in the drop down options but that is clearly wrong and it's not my nationality.
Just to confirm that I'm not mistaken, a quick google reveals:
'The United Kingdom (the United Kingdom of Great Britain and Northern Ireland) is made up of four constituent countries or nations - England, Northern Ireland, Scotland and Wales. Under British law, these four countries are an equal union, sharing a common British citizenship. A UK passport describes its holder as a "British citizen". According to British nationality law all citizens of the UK have British nationality. This has been so since the Acts of Union 1707...'
Just checked my passport - the page with the photograph - and it definitely says that I'm a British citizen. In fact, under nationality it says 'BRITISH CITIZEN' in capitals, as if to reinforce the point.
Is this something I can raise at the airport? I'm not happy to supply incorrect information. I'm sure there will be a little box to tick to confirm that what I've said is true and that would be wrong. Maybe I can refer them to this 1707 Act?
Palmer
Just to confirm that I'm not mistaken, a quick google reveals:
'The United Kingdom (the United Kingdom of Great Britain and Northern Ireland) is made up of four constituent countries or nations - England, Northern Ireland, Scotland and Wales. Under British law, these four countries are an equal union, sharing a common British citizenship. A UK passport describes its holder as a "British citizen". According to British nationality law all citizens of the UK have British nationality. This has been so since the Acts of Union 1707...'
Just checked my passport - the page with the photograph - and it definitely says that I'm a British citizen. In fact, under nationality it says 'BRITISH CITIZEN' in capitals, as if to reinforce the point.
Is this something I can raise at the airport? I'm not happy to supply incorrect information. I'm sure there will be a little box to tick to confirm that what I've said is true and that would be wrong. Maybe I can refer them to this 1707 Act?
Palmer
May 1, 2017, 4:41 pm
#2
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,404
Strange on the outbound leg, I didn't have that issue and the system accepted APIS data without generating error messages.
Alternatively (and particularly if you have to add 'incorrect' APIS data), best is probably to stop the OLCI at that point and just finish it at the airport.
May 2, 2017, 7:33 am
#3
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,564
I have a flight with Lufthansa tomorrow. I'm trying to use the mobile app to check in. Every time I select 'British' as my nationality it returns an error message. I can see 'United Kingdom' in the drop down options but that is clearly wrong and it's not my nationality.
Just to confirm that I'm not mistaken, a quick google reveals:
'The United Kingdom (the United Kingdom of Great Britain and Northern Ireland) is made up of four constituent countries or nations - England, Northern Ireland, Scotland and Wales. Under British law, these four countries are an equal union, sharing a common British citizenship. A UK passport describes its holder as a "British citizen". According to British nationality law all citizens of the UK have British nationality. This has been so since the Acts of Union 1707...'
Just checked my passport - the page with the photograph - and it definitely says that I'm a British citizen. In fact, under nationality it says 'BRITISH CITIZEN' in capitals, as if to reinforce the point.
Is this something I can raise at the airport? I'm not happy to supply incorrect information. I'm sure there will be a little box to tick to confirm that what I've said is true and that would be wrong. Maybe I can refer them to this 1707 Act?
Palmer
Just to confirm that I'm not mistaken, a quick google reveals:
'The United Kingdom (the United Kingdom of Great Britain and Northern Ireland) is made up of four constituent countries or nations - England, Northern Ireland, Scotland and Wales. Under British law, these four countries are an equal union, sharing a common British citizenship. A UK passport describes its holder as a "British citizen". According to British nationality law all citizens of the UK have British nationality. This has been so since the Acts of Union 1707...'
Just checked my passport - the page with the photograph - and it definitely says that I'm a British citizen. In fact, under nationality it says 'BRITISH CITIZEN' in capitals, as if to reinforce the point.
Is this something I can raise at the airport? I'm not happy to supply incorrect information. I'm sure there will be a little box to tick to confirm that what I've said is true and that would be wrong. Maybe I can refer them to this 1707 Act?
Palmer
May 2, 2017, 9:11 am
#4
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If "United Kingdom" allows you to check in, use it and don't care about the history of your country. I also doubt that anybody at the airport will bother about being explained the intricacies of the Brittish/UK citizenship law, but feel free to do so just to see how they react, and let us know about that...
Under OP's rationale, citizens of Wales or Scotland would be similarly precluded from online check-in.
May 2, 2017, 12:15 pm
#5
Join Date: Aug 2000
Location: ZRH / YUL
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Further, I would expect that the chairman of Lufthansa Group will reach out to you personally to thank you for alerting them to this massive flaw, that must have prevented tens of thousands of BRITISH CITIZENS from checking in via the Lufthansa mobile app.
Now, back to real issues...
May 3, 2017, 12:40 am
#7
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Join Date: Sep 2005
Location: Capetown
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To the best of my recollection a British UK issued passport still grants you privileges within the EU. The same is not true for every other British passport, e.g a Jersey issued passport.
May 3, 2017, 11:36 am
#8
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
I have a flight with Lufthansa tomorrow. I'm trying to use the mobile app to check in. Every time I select 'British' as my nationality it returns an error message. I can see 'United Kingdom' in the drop down options but that is clearly wrong and it's not my nationality.
Just to confirm that I'm not mistaken, a quick google reveals:
'The United Kingdom (the United Kingdom of Great Britain and Northern Ireland) is made up of four constituent countries or nations - England, Northern Ireland, Scotland and Wales. Under British law, these four countries are an equal union, sharing a common British citizenship. A UK passport describes its holder as a "British citizen". According to British nationality law all citizens of the UK have British nationality. This has been so since the Acts of Union 1707...'
Just checked my passport - the page with the photograph - and it definitely says that I'm a British citizen. In fact, under nationality it says 'BRITISH CITIZEN' in capitals, as if to reinforce the point.
Is this something I can raise at the airport? I'm not happy to supply incorrect information. I'm sure there will be a little box to tick to confirm that what I've said is true and that would be wrong. Maybe I can refer them to this 1707 Act?
Palmer
Just to confirm that I'm not mistaken, a quick google reveals:
'The United Kingdom (the United Kingdom of Great Britain and Northern Ireland) is made up of four constituent countries or nations - England, Northern Ireland, Scotland and Wales. Under British law, these four countries are an equal union, sharing a common British citizenship. A UK passport describes its holder as a "British citizen". According to British nationality law all citizens of the UK have British nationality. This has been so since the Acts of Union 1707...'
Just checked my passport - the page with the photograph - and it definitely says that I'm a British citizen. In fact, under nationality it says 'BRITISH CITIZEN' in capitals, as if to reinforce the point.
Is this something I can raise at the airport? I'm not happy to supply incorrect information. I'm sure there will be a little box to tick to confirm that what I've said is true and that would be wrong. Maybe I can refer them to this 1707 Act?
Palmer
A UK passport might refer to its holder in seven different ways: British citizen, British overseas territories citizen, British overseas citizen, British subject, British national (overseas), British protected person.
Each one of these is a citizen of the United Kingdom, but not necessarily a British citizen. Nationality and citizenship are not interchangeable.
Are you a British citizen? Apparently, yes. Are you a British national? Apparently, yes. Are you not also a citizen of the EU?
If the former are true, are you not also a citizen of the UK? Yes. You just happen to also be a British national.
May 3, 2017, 12:48 pm
#9
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https://upload.wikimedia.org/wikiped...nguilla%29.jpg
To me, a UK passport in international travel is a passport issued to British citizens with the full right of abode and (still) the entitlement to move freely within the EU.
May 3, 2017, 1:47 pm
#10
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
To my understanding British overseas territories citizen and British overseas citizen passports are not UK passports:
https://upload.wikimedia.org/wikiped...nguilla%29.jpg
To me, a UK passport in international travel is a passport issued to British citizens with the full right of abode and (still) the entitlement to move freely within the EU.
https://upload.wikimedia.org/wikiped...nguilla%29.jpg
To me, a UK passport in international travel is a passport issued to British citizens with the full right of abode and (still) the entitlement to move freely within the EU.