The UFO labour union said it had offered to take the dispute to mediation at 3 am (0100 GMT) on Wednesday morning to avert industrial action but management had failed to make a decision on the matter by the morning.

UFO said it would publish further details of the planned strike by 6 pm (1600 GMT) on Wednesday.

Eurowings responds to threat of strike by flight attendants’ union Ufo with substitute flight schedule

The flight attendants’ union Ufo has announced that its members among the Eurowings flight attendants in Düsseldorf and Hamburg as well as its members at Germanwings intend to strike on Thursday, 27 October from 00.00 to 24.00.

To enable its passengers to plan with certainty, Eurowings has prepared a substitute flight schedule which will apply during the strike period on Thursday.

None of the long-haul flights are affected by the strike.

All passengers are therefore asked to check the current status of their flights. We will publish the latest information there regularly.

Customers whose flights are affected by the strike action can cancel or rebook their flights free of charge at www.eurowings.com or in the Call Center. In this case, Eurowings will also provide vouchers enabling customers to travel by rail instead.

Eurowings will also charter aircraft from other airlines to bring its passengers back from various holiday areas or fly them to their holiday destinations.

We anticipate disruptions throughout the Eurowings route network.

Eurowings sincerely apologises for any inconvenience caused to passengers by this industrial action.

Your flight status
We ask all passengers who have planned a Eurowings flight within the strike period to regularly check the current status of your flight before travelling to the airport.

Important notice:
If your Eurowings flight is cancelled, you can change your booking online to an alternative Eurowings flight either before or after the planned departure time free of charge or alternatively cancel it.

Cancelled flights can also be rebooked or cancelled using an Internet-enabled mobile phone via the mobile portal, the Eurowings iPhone, Android, or Windows Phone app.

Our call centre is also available for this purpose.

Air passengers who have provided their contact details will be informed of any changes by SMS or email. Passengers who have booked a flight through eurowings.com can retroactively enter their personal contact details in the ‘My Eurowings’ section.

Alternative travel options:
If your domestic flight within Germany is cancelled, you have the option to exchange the ticket for a Deutsche Bahn rail ticket (2nd class). The documents provided are valid only for trains operated by Deutsche Bahn. This can be arranged both online and using a mobile phone by visiting the ‘My Eurowings’ section, or alternatively by contacting our call centre.

How it works:
Log into the ‘My Eurowings’ section
Click the menu item ‘Exchange flight ticket for a rail ticket’ under ‘Edit your booking’.

Please note:
If your booking was made on an etix® ticket number (e.g.: 220-1111111111) or if you have booked a Eurowings flight on the lufthansa.com website or with one of our partner airlines, please contact the Lufthansa reservations office or the corresponding airline to change the flight date.

If you booked your flight through an operator or travel agent, please contact the tour operator or travel agent directly.

If your Eurowings flight is cancelled, you can change your booking online to an alternative Eurowings flight either before or after the planned departure time free of charge or alternatively cancel it.