PE and [paid] lounge [access]
Mar 27, 2015, 7:19 pm
#1
Original Poster
Join Date: Jan 2006
Posts: 1,220
PE and [paid] lounge [access]
Interesting conversation a few hours ago at EWR lounge... Long story short, denied entry until station manager was called. Girl insisted that I need to be *G to enter and no reading of Lh site helped until I insisted that she calls her station manager. After that, I she said that I need to go back to ticketing to buy a pass, after a short rebuke, she agreed to charge my card in the spot.
Mar 28, 2015, 8:54 am
#2
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
Interesting conversation a few hours ago at EWR lounge... Long story short, denied entry until station manager was called. Girl insisted that I need to be *G to enter and no reading of Lh site helped until I insisted that she calls her station manager. After that, I she said that I need to go back to ticketing to buy a pass, after a short rebuke, she agreed to charge my card in the spot.
You wanted to get in the lounge as what? Certainly not *G, but business passenger? Or what? And by "the girl" I guess you mean the lounge agent and not the station manager. Who came and decided what? And what did the LH site say?
This is not a long story short, but a short story extremely confusing...
Mar 28, 2015, 4:28 pm
#4
Join Date: Mar 2008
Posts: 4,859
Sounds like you and KLouis have no idea what the issue is.
OP seems to have been flying in PE, wanting to take up LH on the offer of lounge access for a fee, while the lounge dragon wasn't familiar with the policy.
OP seems to have been flying in PE, wanting to take up LH on the offer of lounge access for a fee, while the lounge dragon wasn't familiar with the policy.
Mar 29, 2015, 8:41 am
#6
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
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Mar 31, 2015, 4:39 pm
#9
Original Poster
Join Date: Jan 2006
Posts: 1,220
Indeed but I didn't think about it. Basically the lounge dragon said she doesn't care what LH site says. Then she said I could talk to the station manager but outside security. Long story short, she ended up calling him/her and then taking my card to ticketing to charge the $ herself.
Considering airport prices for same crappy sandwiches and beer, $35 was worth it to me.
Considering airport prices for same crappy sandwiches and beer, $35 was worth it to me.