vbroucek

weero, I did say clearly that my statement was not related to OP... But to be honest, I would struggle to blame airline the way you do...

BTW, I am one of those PhD computer scientists , but I have not get single infection of my computer in my whole career starting back in 1985 (oh those old good days of "hackers" and "crackers" - if you know the difference)!!!

weero

Well and I clearly agreed with you on the IT part. Regarding the airline, I gave my reasons. If party A has the means to cause incident B and does profit from incident B, it takes hard evidence to convince me of their innocence.

To blame a nonexistent hacker with aimless ill intent ... well those are media stories.
I had tons of infections on my machine park. If you have students, you get malware there's no way around it. But hey no infection is nearly as bad as having antivirus software on the machine.
My sincere condolences!

I love Australia's nature but there's a hefty price to pay for that.

roberino

Back in the early days of my travelling career I was sat in a departure lounge checking some emails when a stray ball of paper hit my head. It was thrown from some distance by a man who was aiming at a bin but had turned around and walked off before even checking it had reached its intended target. I was going to throw it back with some hot sauce before I noticed it was a print out of his LH booking. I was able to log in to his booking and was moments from cancelling it outright (potentially leaving him stranded in Kiev) but got cold feet at the last minute as I was convinced my actions could be traced back to me. It would have been so simple though...

TRAVELSIG

Would have been far more fun just to throw the stray ball back at the man- no ?

bobbysfca

Now THAT is evil....

m44

Totally irresponsible and unreasonable statements above.

As consumers we have no rights and no capability of protecting the data on Lufthansa system. Regardless how one obtained PRN - this number is on every public travel document - paper or electronic. Nearly anyone in the travel industry has access to it. In most EU countries any lowest ranking law enforcement, bailif, court janitor have access to it without a court of prosecutor's order.
It is LH that permits anybody to access and alter reservations based on unsecured practically public two pieces of information.
Besides - had it not been for greediness of airlines in imposing unearned fees and penalties for "change ticket" we would not have this discussion - wouldn't we?

aerophil

I would say Lufthansa should have simply reinstated the booking. It is their responsibility to be sure the person making the change is in fact the passenger.

weero

We are talking about LH here, not some empathetic sentient being.

No one expect LH had any interest in cancelling the OP's ticket. Flight went Y0 which indicates that very likely hefty IDB compensation is due.

I understand that this is not hard evidence but if you have demonstrated ill intent (LH management) and a strong motive, I'd not waste time on blaming Raëlian, Bilderbergs, Illuminati, Anonymous, the CCC, or the Patriarchy for the action.