Flyertalk/Vielfliegertreff and Lufthansa Kamingespräch 2014: post your questions
Oct 16, 2014, 9:03 am
#16
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
Could have been worse as I seem to have gotten used to it.
(Still won't stop me to have a good old rant now and then)
Oct 16, 2014, 10:27 am
#17
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Last year we were told "the peak of the frequent flyer program may be behind us," and that, "the peak of the alliance may be behind us..."
Can we confirm that those peaks are indeed behind us?
Can we confirm that those peaks are indeed behind us?
Oct 16, 2014, 12:16 pm
#18
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
Seemingless travel a thing o the past.
Checkin for OS and LX no longer possible with LH checkin machines. Separate checkin desks for OS and LX.
Hotlines that cannot touch OS or LX tickets, etc, etc.
Not to mention the wonderful 4U integration.
Oct 16, 2014, 7:13 pm
#19
Join Date: Nov 2000
Posts: 1,941
And another one: when will they reduce their scam surcharges, now that oil prices are sliding?
Oct 16, 2014, 11:30 pm
#21
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Oct 16, 2014, 11:37 pm
#22
Join Date: Jul 2008
Location: EDI, CGN, NYC
Programs: LH-SEN, DL-Platinum
Posts: 973
Also, are they aware that selling exit row seats in Y now means that more often than not SENs and HONs are unable to reserve them?
Oct 17, 2014, 3:01 am
#23
Join Date: Nov 2008
Programs: Disgruntled HON**, Indifferent EK Gold, skeptical BA Silver
Posts: 1,734
When the advance seat reservation scheme was rolled out I was told, Hons and Sens can reserve for them and their family for free.
The execution seems more limited.
In fact this is not steered via status alone but via PNR with the effect that a max of 4 people only sitting in the same cabin class can get the ASR for free. Families of 5 and more in different classes or with different forms of payment (revenue or reward) are excluded.
Are there plans to harmonize this with other status perks like lounge access where a Hon can bring his immediate family and a guest?
The execution seems more limited.
In fact this is not steered via status alone but via PNR with the effect that a max of 4 people only sitting in the same cabin class can get the ASR for free. Families of 5 and more in different classes or with different forms of payment (revenue or reward) are excluded.
Are there plans to harmonize this with other status perks like lounge access where a Hon can bring his immediate family and a guest?
Oct 17, 2014, 3:47 am
#24
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,627
When the advance seat reservation scheme was rolled out I was told, Hons and Sens can reserve for them and their family for free.
The execution seems more limited.
In fact this is not steered via status alone but via PNR with the effect that a max of 4 people only sitting in the same cabin class can get the ASR for free. Families of 5 and more in different classes or with different forms of payment (revenue or reward) are excluded.
Are there plans to harmonize this with other status perks like lounge access where a Hon can bring his immediate family and a guest?
The execution seems more limited.
In fact this is not steered via status alone but via PNR with the effect that a max of 4 people only sitting in the same cabin class can get the ASR for free. Families of 5 and more in different classes or with different forms of payment (revenue or reward) are excluded.
Are there plans to harmonize this with other status perks like lounge access where a Hon can bring his immediate family and a guest?
You realize that there as always two ways of harmonizing this? I hope LH will not in their usual fashion reduce the ASR options to those in the PNR but rather find a way to deliver what they promised...
Oct 17, 2014, 7:21 am
#25
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Oct 17, 2014, 8:23 am
#26
Join Date: Jul 2013
Location: WAW
Programs: SPG Plat, M&M SEN
Posts: 109
Oct 18, 2014, 9:23 am
#27
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
My $ 0.02 (or €0.02!)
Picking up of some of the comments from Sphor at the last meet (who I felt was excellent)
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
Oct 18, 2014, 1:28 pm
#28
Join Date: Nov 2006
Location: BTS/VIE
Programs: LH MM**, HH Silver
Posts: 2,282
Picking up of some of the comments from Sphor at the last meet (who I felt was excellent)
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
Oct 18, 2014, 3:17 pm
#29
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Picking up of some of the comments from Sphor at the last meet (who I felt was excellent)
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
Oct 19, 2014, 4:22 am
#30
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Picking up of some of the comments from Sphor at the last meet (who I felt was excellent)
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?
"How's life as a transactional airline, one year on"?
"How does LH plan to leverage M&M to improve PRASM"?
"Safely aside, what does LH Group believe it's competitive advantage is"?
"Given that the *A appears to be fracturing, what's the strategy to combat the ME4"?