Help with redeeming a Prize Voucher with LH
#1
Original Poster
Join Date: Oct 2009
Location: FLL/MIA
Programs: PC Platinum, Hyatt GP Diamond, Club Carlson Gold
Posts: 248
Help with redeeming a Prize Voucher with LH
A friend of mine won a prize from LH (RT ticket to Europe).
However, it is close to impossible to redeem the voucher prize because there is no phone number to call.
Only a fax and e-mail.
The e-mail looks like that.
nycida.ea/[email protected]
An e-mail was sent to that address more than 10 days ago to no avail.
Horrible!
Please help.
RM
However, it is close to impossible to redeem the voucher prize because there is no phone number to call.
Only a fax and e-mail.
The e-mail looks like that.
nycida.ea/[email protected]
An e-mail was sent to that address more than 10 days ago to no avail.
Horrible!
Please help.
RM
#2
Join Date: Mar 2010
Location: GRR, USA
Posts: 3,298
A friend of mine won a prize from LH (RT ticket to Europe).
However, it is close to impossible to redeem the voucher prize because there is no phone number to call.
Only a fax and e-mail.
The e-mail looks like that.
nycida.ea/[email protected]
An e-mail was sent to that address more than 10 days ago to no avail.
Horrible!
Please help.
RM
However, it is close to impossible to redeem the voucher prize because there is no phone number to call.
Only a fax and e-mail.
The e-mail looks like that.
nycida.ea/[email protected]
An e-mail was sent to that address more than 10 days ago to no avail.
Horrible!
Please help.
RM
#4
Join Date: Mar 2010
Location: GRR, USA
Posts: 3,298
#5
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
The 'nycida.ea/[email protected]' email ID indicates that this is a IDA ticket, ie they will book you into the non revenue X or R class.
Just call LH NYC headquarters at +1 516-296-9200 and explain the switchboard about your problem. It may be that they will redirect you to the MIA sales office who probably sponsored this ticket.
Just call LH NYC headquarters at +1 516-296-9200 and explain the switchboard about your problem. It may be that they will redirect you to the MIA sales office who probably sponsored this ticket.
#6
Original Poster
Join Date: Oct 2009
Location: FLL/MIA
Programs: PC Platinum, Hyatt GP Diamond, Club Carlson Gold
Posts: 248
The 'nycida.ea/[email protected]' email ID indicates that this is a IDA ticket, ie they will book you into the non revenue X or R class.
Just call LH NYC headquarters at +1 516-296-9200 and explain the switchboard about your problem. It may be that they will redirect you to the MIA sales office who probably sponsored this ticket.
Just call LH NYC headquarters at +1 516-296-9200 and explain the switchboard about your problem. It may be that they will redirect you to the MIA sales office who probably sponsored this ticket.
I will call their HQ and ask for help.
Yes, it is certainly a non-revenue ticket because it was donated by LH.
It is a paper voucher that normally needs to be faxed prior to booking.
RM
#7
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,965
"Donated by Lufthansa" is an awkward notion.
Your friend may not thank you for your efforts. Fees, surcharges and taxes could add up to something close to the regular fare.
#9
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,965
But wasn't there a recent competition/prize/raffle where any trip was rendered largely unattractive by the conditions surrounding it and the costs of redeeming? One of those FT nuggets that drifted past me a few months' back..
#10
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
There was a fairly famous case not so long ago with AA and their "we know why you fly" promotion where someone won round-the-world travel and then declined to accept because it was possible to actually buy the tickets less expensively than the tax costs (hmmm...sound familiar--the "free" one actually costs more?)..
Last edited by N1003U; Apr 19, 2014 at 6:06 am
#11
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,664
What kind of people come up with these ideas? Don't they have any decency left?
HTB.
#12
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
Speaking to the tax laws in the USA, depending on your marginal tax bracket and the calculation of the value of the ticket, it is quite possible that the increase in tax liability can be greater than cost of simply buying a similar ticket, perhaps with fewer restrictions.