AhogZ

Seems LH website has been changed recently, while booking, the new design / way of showing flighs options seen. Do you like it?

NewbieRunner

Yes, I've noticed it as well. It needs a bit of getting used to but you can see a lot more without having to click each option. One thing I've noticed is you cannot always see what the change/cancellation fee will be.

gum

The design is really fine.

IMHO main advantages are:

+ the detailed information about the flight and the option to see the seat map before clicking through the complete reservation process. I am convinced that this is valuable information for the passengers.

The different seat types are correctly priced and the advanced seat reservation is now available even for Economy Class within Germany.

+ the pictogramm like info which fare classes can be rebooked against a fee and which are fixed to the chosen flights and times.

+ easily available information which fare classes can be theoretically upselled by using award miles.

oliver2002

They are even displaying the underlying booking class Still no option to pick a booking class...

shippeb

I like it a lot more than I thought I would, but I can't make it work for me , or at least not the way I want it to work! My initial inputs were NCE-ORD, outbound on Saturday 20 Dec and return Sat 3 Jan, Economy class by mistake (and actually seating class doesn't matter).

First step is great, it gives me results. Several options to pick from, including Business Basic, which is great, and oooh look, I can fly the 748. Yippee! But once I pick an outbound flight, most of the return options disappear and I'm told that they are "not combinable".

Doesn't matter which class I select on the outbound, anywhere from almost all (economy) to just about half (if my outbound is in F) are non-combinable. And actually, choosing Business Basic Plus gets me fewer options (all on UA) than Business Basic. ???

Is this a bug, have they changed the rules, or did this never happen on the old site?

airb330

I cannot seem to retrieve my bookings anymore (made using UA miles). I enter the PNR and my last name, and it boots me to the Miles & More log in screen. I finally decided to register for a M&M #, and it still gives me an error. One should be able to retrieve their reservations without being a M&M member."View or change booking" is directly on the Lufthansa home page now, but it doesn't seem to work.

TRAVELSIG

I like that it is possible to see the booking classes and also is more clear and has a clean look/feel to it. Just one question- it seems similar to the BA site in that once you select an outbound option the inbound options change to correspond with the outbound? While that does make sense from a process point of view- is it possible to see the non-corresponding inbound flights first?

Overall definitely looks/feels better at first pass- also like the "my next flights" on the home page.

NewbieRunner

Do you mean the price of the inbound changes depending on the outbound you select? Or that only the inbound flights which can be combined with the outbound will display? It happened on the old LH site as well but often it was possible to select the inbound first to keep the overall price down.

I haven't tried booking on the new site yet to see if it still happens.

p.s. I confused 'outbound' and 'inbound' in the first sentence but I think TRAVELSIG understood what I was trying to say.

TRAVELSIG

Good point- I have not played around with it yet to see if I can do what you suggest to keep the price down. Overall it feels very similar to the BA system- so if you are comfortable with that this should be OK. And showing booking classes is a big advantage as compared to previously.

mmff

For passengers with flexible travelling dates, the matrix view was really helpful. Is it gone for good?

RTW1

Yes, I also miss the matrix... but 5 day views mostly work for me.
Still needs a bit of tweaking I feel, for example too many buttons leading to the same details between booking classes.

And a nice way to sneak in the fee for selecting seats....and the insurance crap.

The feature I am still yearning for is to have an option that doesn't show all the code shares with UA.

But some weird things too.... got a business saver that booked in Y. And on the outbound under fare conditions I got the outbound showing 2 bags/business checkin and lounge but those were missing on the inbound.

gojko88

Really nice design - will give it a thorough test with an open-jaw booking later tonight.

AhogZ

I miss a bit the details on how many M&M points will be earned...or maybe the calculation is somewhere there but not yet found by me.

RTW1

Good luck.... doesn't work for me. Inbound flights are never shown.


Yeah, that's missing...probably because they are ashamed it's so low.

Ghentleman

Looks good, lot of info but still clear layout. Hope SN will get this too.
I also saw they now offer the exit seats for €20 extra when booking. Seems that other seats can be reserved for €10 but doesn't work on my existing bookings.
Bad news for SENs who now have less chance to get the exit row seats...