Booking at the LH website [new booking and seat reservations on LH.com]
#16
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
I cannot seem to retrieve my bookings anymore (made using UA miles). I enter the PNR and my last name, and it boots me to the Miles & More log in screen. I finally decided to register for a M&M #, and it still gives me an error. One should be able to retrieve their reservations without being a M&M member."View or change booking" is directly on the Lufthansa home page now, but it doesn't seem to work.
#17
Join Date: Dec 2006
Location: TXL,KIX,NRT
Programs: LH Sen, OW Sapphire, Skyteam Gold
Posts: 121
Has anyone found a way to book two different classes of service at LH online, like out in Biz and back in First ? Up to now I can only contact my travel agent, but I wouldn´t really need them if this functionality would be offered.
#19
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,705
Worked perfectly fine, really neat and eliminating quite a few steps from the previous booking process. The only problem is that the "edit card" functionality during payment isn't working, as they apparently forgot to put in a "save" button when you've amended all the data so one has to select "new card" if the previous one has expired.
#20
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
1. You just click on the icon "Tarifvergleich" (fare comparision) which is placed just left the list of different fares.
2. A pop-up window is generated with all details for all the fare classes and shows which can be rebooked against a fee and which are non changeable.
3. In the third line there is the number of miles generated.
So it could be that your browser should be enabled to allow windows opening.
Hope you enjoy the vast array of information provided there.
#22
Unfortunately that's probably not what he was after.... the percentage of miles earned is available for sure, but on the old screens you could also start the mileage calculator for the exact route you had chosen and get the total miles earned. Not anymore it seems, now it's just a link on the first screen and you have to input the route details yourself.
The old screens were just as good for showing the fare conditions (just missing the fare letters that are now shown). When you did choose your flight the fare characteristics were also display including the percentage of miles earned. No difference to what's been show now, only a bit prettier in the presentation.
The old screens were just as good for showing the fare conditions (just missing the fare letters that are now shown). When you did choose your flight the fare characteristics were also display including the percentage of miles earned. No difference to what's been show now, only a bit prettier in the presentation.
Last edited by RTW1; Feb 27, 2014 at 8:04 am
#23
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
well, I am torn... sure the new interface looks nicer, but as someone already mentioned the functionalities were not really enhanced (pick specific booking classes etc.). Plus it still seems buggy, see someone's post regarding externally created bookings (e.g. UA award bookings) and I cannot add a PNR that was created by my travel agent to my profile, regardless of browser and I even tried it via the iPhone. It would not stay in the list of my current bookings.
Therefore I am tempted to say that it's lipstick on a pig, but maybe it's just me...
Therefore I am tempted to say that it's lipstick on a pig, but maybe it's just me...
#24
Original Poster
Join Date: Feb 2011
Location: Europe
Programs: M&M mainly
Posts: 318
But, beside this, I am rather happy user of new engine.
#25
Join Date: Apr 2009
Location: Chicago
Programs: UA 1K, 1MM; former GS
Posts: 303
I cannot seem to retrieve my bookings anymore (made using UA miles). I enter the PNR and my last name, and it boots me to the Miles & More log in screen. I finally decided to register for a M&M #, and it still gives me an error. One should be able to retrieve their reservations without being a M&M member."View or change booking" is directly on the Lufthansa home page now, but it doesn't seem to work.
Is it no longer possible for non M&M members to view their LH flight details booked with United miles???
#26
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
The new website won't let me add PNR which don't seem to have LH flights as the first segement.
(Error message: booking reference cannot be found.).
Load of rubbish of course, as I could change seats on the LOT.com website.
(Error message: booking reference cannot be found.).
Load of rubbish of course, as I could change seats on the LOT.com website.
#27
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
#28
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
#30
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
I cannot seem to retrieve my bookings anymore (made using UA miles). I enter the PNR and my last name, and it boots me to the Miles & More log in screen. I finally decided to register for a M&M #, and it still gives me an error. One should be able to retrieve their reservations without being a M&M member."View or change booking" is directly on the Lufthansa home page now, but it doesn't seem to work.