Seat Assignments on Lufthansa.COM?
Feb 3, 2014, 8:47 am
#61
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
The SLA say availability Mo-FR 9-17h, but if the responsible department doesn't answer their emails they can't do much, I suppose...
Feb 3, 2014, 11:29 am
#63
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Feb 3, 2014, 1:35 pm
#64
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,427
And of course LH.com only shows seats
May have to call
Feb 5, 2014, 5:45 am
#65
Join Date: Jan 2011
Location: Oklahoma
Programs: MR LT Platinum, HH Diamond, WN A-List,
Posts: 478
I guess they may have just plugged the Lot hole into seat selection.
Feb 5, 2014, 4:35 pm
#68
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
as of today Feb 5, 2014 5.30pm CST/ USA ...Seat Selection is still not functioning.
Have to call in and request for seats .... but without seeing the layout how does one select a seat?
Even traveling Business Class, one has to call in, it has taken me 2 attempts and 35 minutes to get a seat.
Come on ... Lufthansa fix this problem!
Have to call in and request for seats .... but without seeing the layout how does one select a seat?
Even traveling Business Class, one has to call in, it has taken me 2 attempts and 35 minutes to get a seat.
Come on ... Lufthansa fix this problem!
Feb 6, 2014, 5:12 am
#70
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
They are probably enabling LH.com to start selling ASR to the pleb for regional flights, as promised here: http://www.flyertalk.com/forum/lufth...h-bischof.html
Feb 6, 2014, 9:48 am
#71
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
They are probably enabling LH.com to start selling ASR to the pleb for regional flights, as promised here: http://www.flyertalk.com/forum/lufth...h-bischof.html
I wonder where they get their IT staff ...
Feb 6, 2014, 9:49 am
#72
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
They are probably enabling LH.com to start selling ASR to the pleb for regional flights, as promised here: http://www.flyertalk.com/forum/lufth...h-bischof.html
Feb 6, 2014, 10:21 am
#73
Join Date: Mar 2010
Location: GRR, USA
Posts: 3,298
Spoke with LH today who was able to provide some guidance on this. They are claiming the issue goes back to Amadeus and that it is an IT issue. They do not have an ETA for the fix as yet but it is a priority for them. For the conspirists in the the group, there is no alternative agenda at play!
Feb 6, 2014, 1:22 pm
#74
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Spoke with LH today who was able to provide some guidance on this. They are claiming the issue goes back to Amadeus and that it is an IT issue. They do not have an ETA for the fix as yet but it is a priority for them. For the conspirists in the the group, there is no alternative agenda at play!
Feb 6, 2014, 1:44 pm
#75
Join Date: Aug 2012
Posts: 206
Excellent this is getting fixed. Thanks a lot LufthansaFlyer for speaking with LH about this- here is looking to a quick solution. Strange it is an Amadeus issue as my Travel Agent (Amadeus) is not experience this issue if looking at this from an ITRCA is/is not closest logical comparison point of view.
Amadeus still works a lot with "screens" and Lufthansa applications building up on Amadeus functionalities work a lot with "screenscraping" AFAIK. One wrong letter at a certain place or a shift of certain entry by one may cause the issue on lufthansa.com, if the trigger for the seat reservation functionality is missing. Just an attempt to explain what kind of problem this might be.