Seat Assignments on Lufthansa.COM?
Jan 25, 2014, 1:50 am
#16
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
It is really messed up. One paid booking shows up under award bookings. No possibility to change seats, which on this one is not an issue because they are the least bad ones.
I can look at new bookings but not the seats, and they do not stay in the bookings list; i have to re-enter manually each time.
With AFKL and BA my bookings even appear automatically once the FF number is entered in a reservation so no need ever to enter the booking code, but LH is now really bad.
More than a week and still not fixed!
I can look at new bookings but not the seats, and they do not stay in the bookings list; i have to re-enter manually each time.
With AFKL and BA my bookings even appear automatically once the FF number is entered in a reservation so no need ever to enter the booking code, but LH is now really bad.
More than a week and still not fixed!
Jan 25, 2014, 12:19 pm
#18
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,648
I can view the sets on lot.com but no obvious method to change the seats on lot.com. The information provided on lot.com is of value to better determine availability if calling Lufthansa for seat assignments, though. The alternate option is to fake booking each flight on Lufthansa to determine seat availability and then call Lufthansa.
Jan 25, 2014, 5:01 pm
#20
Join Date: Aug 2013
Location: DUB
Programs: LH Sen, QR Gold
Posts: 87
At the very bottom of the trip reservation page you will find a section titled 'click to see additional information including price, payment and flight special requests'. Click View Details and in there you'll be able to view/modify your seat assignment. Look for the 'modify' button on the right hand side of the screen just above the meal preference column inside the text frame.
Jan 25, 2014, 5:56 pm
#21
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,648
At the very bottom of the trip reservation page you will find a section titled 'click to see additional information including price, payment and flight special requests'. Click View Details and in there you'll be able to view/modify your seat assignment. Look for the 'modify' button on the right hand side of the screen just above the meal preference column inside the text frame.
Jan 26, 2014, 6:31 pm
#26
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,560
OK, good, I'm not going nuts! Just helped my uncle book two awards using UA miles. Went to go assign seats on the LH segments and the link was gone. Guess I'll be heading over to the LO site now
Jan 27, 2014, 11:59 am
#27
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,257
I had no issues choosing in which stool to sit upon my last redemption on LH/LX with MP.
Jan 27, 2014, 2:51 pm
#28
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
I can't see it either, UA award booking. I was able to select it last month on another reservation. I wonder whats up? I also can't seem to select OS seat either but I guess that doesn't happen until 36 hours out
Jan 28, 2014, 1:41 am
#30
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
If you are referring to purchasing an AC ticket which operated by LH I have also had issues getting a seat reservation to hold/confirm. My TA seems to have figured out a way to do this although even then I have had last minute seat shifts. The worst part of the code share is that you cannot use evouchers in advance to upgrade.