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Shipping/taking a pet on LH Group (using AVIH or PETC)

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Old Aug 12, 2013, 3:12 pm
  #1  
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Shipping/taking a pet on LH Group (using AVIH or PETC)

Is there anyone on the forum with access to Amadeus, and good knowledge of it? I need AVIH rules for JP, LX and EN - I'm looking for information if they accept rabbits as AVIH or not. As far as I'm told, OU (for example) allows only cats and dogs. I'd ask the airlines directly, but they're usually clueless, and can hardly tell a difference between PETC and AVIH rules :-(


Thanks!
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Old Aug 12, 2013, 4:12 pm
  #2  
 
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Animals with insicors are only allowed in SEN lounges, not on planes. However, they do not need to be *G.
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Old Aug 12, 2013, 4:31 pm
  #3  
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LOL, not quite the response I was going for, but I'll take it
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Old Aug 12, 2013, 5:30 pm
  #4  
KVS
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Originally Posted by hdogan
I'd ask the airlines directly, but they're usually clueless, and can hardly tell a difference between PETC and AVIH rules :-(
For AVIH, try contacting the Cargo division of the airline:
For LX, that would be http://www.SwissWorldCargo.com/
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Old Aug 12, 2013, 5:58 pm
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You can certainly ship your rabbits via air cargo, how do you think all the zoo animals get around the world? It will be expensive, but it is possible, just contact the freight sales team
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Old Aug 13, 2013, 1:44 pm
  #6  
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Rules for JP in Amadeus:

Code:
gpbag
                        BAGGAGE POLICY        EN  17APR13 1131Z                 
 .........................................................                      
  ////  PAGES UNDER CONSTRUCTION / SOME PAGES MISSING ////                      
 .........................................................                      
  ****** BAGGAGE ******                                                         
  1.  GENERAL CONDITIONS                                         MS 21          
  2.  PIECE CONCEPT                                              MS 49          
  3.  FREE BAGGAGE ALLOWANCE                                     MS 72          
  4.  CHECKED BAGGAGE:                                           MS 153         
  5.  ITEMS NOT TO BE INCLUDED IN CHECKED BAGGAGE:               MS 168         
  6.  UNCHECKED BAGGAGE(HAND BAGGAGE AND CARRY ON ITEMS)         MS 182         
  6.1 HAND BAGGAGE                                               MS 194         
  6.2 CARRY-ON ITEMS:                                            MS 206         
  7.  ITEMS NOT TO BE INCLUDED IN UNCHECKED BAGGAGE              MS 225         
  8.  USE OF ELECTRONIC DEVICES IN CABIN:                        MS 239         
  9.  FORBIDEN ARTICLES:                                         MS 252         
 10.  TRANSPORTATION OF ARMS AND AMMUNITION                      MS 362         
 11.  SPORTING/HUNTING FIREARMS                                  MS 402         
 12.  CARRIAGE OF SPORTING EQUIPMENT                             MS 414         
 13.  TRANSPORTATION OF ANIMALS-GENERAL:                         MS 508         
 13.1 TRANSPORTATION OF ANIMALS (PETS) IN HOLD - A V I H         MS 552         
 13.2 TRANSPORTATION OF ANIMALS(PETS)IN CABIN-P E T C(DOGS AND CATS) MS 559     
>ms508
                        BAGGAGE POLICY        EN  17APR13 1131Z                 
 THE REQUEST IS NOT CONFIRMED, CANOE TRANSPORTATION WILL                        
 BE REFUSED FOR CARRIAGE                                                        
 -------------------------------------------------------------------            
 -------------------------------------------------------------------            
 13.TRANSPORTATION OF ANIMALS-GENERAL                                           
 =========================================                                      
 ACCEPTANCE FOR CARRIAGE OF PETS OR SEEING-EYE DOGS OR                          
 OTHER SERVICE DOGS IS SUBJECT TO THE CONDITIONS THAT PASSENGER                 
 ASSUMES FULL RESPONSIBILITY FOR SUCH PET WHERE CARRIAGE IS                     
 NOT SUBJECT TO THE LIABILITY RULES OF THE  CONVENTION.                         
 THE CARRIAGE OF ANIMALS ON JP FLIGHTS IS LIMITED BUT ALLOWED,                  
 PROVIDED THAT THIS IS NOT PROHIBITED BY THE COUNTRIES TO WHICH                 
 THEY ARE CARRIED AND THAT JP REGULATIONS ARE OBSERVED. PETS MAY                
 BE CARRIED IN BAGGAGE HOLD (AVIH) OR IN PASSENGER CABIN (PETC)  >MD            
                                                                                
 ** IMPORTANT **: SPECIAL ATTENTION SHOULD BE PUT WHEN TRAVELING TO             
  UNITED KINGDOM. CHECK LATEST REQUIREMENTS ON INTERNET PAGE:                   
                                                                                
      HTTP://WWW.DEFRA.GOV.UK/ANIMALH/QUARANTINE/INDEX.HTM                      
                                                                                
  INFO ON EMBARGO FOR"AVIH" IS POSSIBLE TO FIND UNDER TIMATIC                   
>m
                        BAGGAGE POLICY        EN  17APR13 1131Z                 
  PAGES:                                                                        
       TIDFT/CTY/CS/PE     (CTY- REPLACE WITH CITY CODE)                        
  FOR HELP USE:  GGHELP TIMATIC                                                 
                                                                                
  TRANSPORTATION OF ANIMALS (AVIH AND PETC) IS NEVER INCLUDED                   
  IN FREE BAGGAGE ALLOWANCE. EXCEPTIONS: SEEING EYE DOGS AND                    
  OTHER SERVICE DOGS, ONE PER PASSENGER                                         
                                                                                
  CONTAINER FOR PET SHOULD MEET THE SPECIFICATION OF "IATA LIVE                 
  ANIMALS REGULATIONS": MUST BE SUITABLE FOR AIR TRAVEL, OF SOLID               
  CONSTRUCTION TO AVOID ESCAPING OF PET, LARGE ENOUGH THAT THE                  
  PET CAN STAND UPRIGHT IN THE CAGE AND TURN AROUND WITH BOTTOM                 
  PART THAT WOULD ABSORBE POSSIBLE FLUIDS                                       
                                                                                
 **IMPORTANT**: THE ANIMAL SHOULD BE ACCOMPANIED BY VALID HEALTH                
 AND VACCINATION CERTIFICATES, ENTRY PERMITS, AND OTHER DOCUMENTS               
 REQUIRED BY COUNTRIES OF ENTRY OR TRANSIT. THE PASSENGER IS                    
 LIABLE FOR ALL DAMAGES WHICH A PET MIGHT CAUSE TO OTHERS OR                    
 ITSELF. JP HAVE NO LIABILITY IN RESPECT OF ANY SUCH ANIMAL NOT                 
 HAVING ALL THE NECESSARY DOCUMENTS FOR ENTRY INTO OR PASSAGE                   
 THROUGH ANY COUNTRY UNLESS SUCH DAMAGE HAS BEEN CAUSED                         
>m
                        BAGGAGE POLICY        EN  17APR13 1131Z                 
 BY CARRIER'S GROSS NEGLIGENCE OR  WILFUL MISCONDUCT                            
                                                                                
 PETS /ANIMALS/ MUST NEVER BE BOOKED OR ACCEPTED ON EXTRA SEAT AS CBBG!         
                                                                                
 FOR CHARGES GO TO CHARGES WEIGHT/PIECE CONCEPT AS THE CASE MAY BE              
                                                                                
  13.1 TRANSPORTATION OF ANIMALS (PETS) IN HOLD - A V I H                       
 ===========================================================                    
 ***RESERVATION:                                                                
   SR AVIH YY NN1- DOG 25KGS 70X100X70CM TEXT/S3/P1                             
 MAXIMUM DIMENSIONS OF CONTAINER ARE: 125 X 75 X 85CM AND                       
 MAXIMUM WEIGHT INCLUDING PET AND FOOD IS 45KG.                                 
                                                                                
 13.2 TRANSPORTATION OF ANIMALS (PETS) IN CABIN - P E T C  (DOGS AND CATS)      
 =========================================================================      
  ***RESERVATION:                                                               
     SR PETC YY NN1 - DOG 04KG 55X40X20 CM TEXT /S3/P1                          
 MAXIMUM DIMENSIONS OF CONTAINER ARE: 55X40X23CM (55X40X21 FOR A319)AND         
 MAXIMUM WEIGHT 8 KG INCLUDING PET.                                             
 THE CONTAINER SHOULD BE PUT UNDER THE SEAT IN FRONT OF THE PASSENGER
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Old Aug 13, 2013, 1:46 pm
  #7  
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EN & LX don't maintain their GGAIR pages in Amadeus anymore, you need to call in.
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Old Aug 13, 2013, 4:08 pm
  #8  
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Originally Posted by oliver2002
EN & LX don't maintain their GGAIR pages in Amadeus anymore, you need to call in.
Oliver, the information on JP was amazing, thank you!! Is Amadeus the reference source of knowledge for that information? I've had JP ground agents tell me stuff that is directly contradictory with what you wrote above.

And, I hope I'm not asking for too much: Can you see if there's the same for OU in Amadeus, just to confirm that too?

This little guy will be very grateful:



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Old Aug 13, 2013, 7:26 pm
  #9  
 
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I was told that gnawing animals like rabbits, guinea pigs, etc. cannot be carried in the cabin because they might escape and start chewing cables.

They can go in the cargo hold, however, in a cage. I know because we once spent $400 to ship a guinea pig...
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Old Aug 14, 2013, 3:00 am
  #10  
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Originally Posted by econprof
I was told that gnawing animals like rabbits, guinea pigs, etc. cannot be carried in the cabin because they might escape and start chewing cables.

They can go in the cargo hold, however, in a cage. I know because we once spent $400 to ship a guinea pig...
That's why I asked for AVIH (live animal in hold), but some airlines don't even allow rabbits in the hold either (OU, maybe JP...)

He's now with my wife in the UK, and she's coming back end of month. When taking him there, freight companies (specialized in pet transport) asked for 1000-1200 Euros to take him as manifested cargo o_O So I flew him to BRU, and drove the rest of the way

Oh, stories I could tell you about flying animals and airline regulations and clueless agents...
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Old Aug 14, 2013, 12:23 pm
  #11  
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The text for OU:

Code:
>ggairou
                        QUICKPATHS            EN  16OCT12 1450Z                 
 **********************    WELCOME TO    **********************                 
                        CROATIA AIRLINES                                        
 **********************    INFO PAGES    **********************                 
                                                                                
 TOPIC                              ENTER                ENTER                  
 -----                              -----                ------                 
 BAGGAGE POLICY             GG AIR OU BAGS               GP BAG                 
 CITY INFO                  GG AIR OU CITY               GP CIT                 
 COOPERATION                GG AIR OU COOP               GP COP                 
 ELECTRONIC TICKETING                                    GP TKT                 
 FFP/CONVENTIONSPLUS        GG AIR OU FREQUENT           GP FRE                 
 MEDICAL TRANSPORT          GG AIR OU MEDICAL            GP MED                 
 MINORS/CHD/INF/YP          GG AIR OU MINORS             GP MIN                 
 NEWS                       GG AIR OU NEWS               GP NEW                 
 RESERVATION PROCEDURES     GG AIR OU RESERVATIONS       GP RES                 
 TICKETING                  GG AIR OU TICKETING          GP TIC                 
 TICKETING TIMELIMIT                                     GP CRS                 
 TRAVEL AGENCY INFO         GG AIR OU TRAVEL AGENT       GP TRA                 
                                                                                
             **  END OF QUICKPATH INDEX  **                                     
                                                                                
>gp bag
                        BAGGAGE POLICY        EN  12JUN13 1304Z                 
 CROATIA AIRLINES           INDEX                                               
                                                                                
                                                                                
 SUBJECT                                               ENTER                    
 -------                                               -----                    
 CABIN BAGGAGE - CARRY ON ITEMS                        MS 22                    
 CHECKED BAGGAGE ALLOWANCES                            MS 40                    
 EXCESS BAGGAGE CHARGES                                MS 88                    
 EXCESS VALUE CHARGES                                  MS135                    
 PETS IN HOLD                                          MS141                    
 PETS IN CABIN                                         MS162                    
 PROHIBITED ARTICLES - DANGEROUS GOODS                 MS181                    
 SPORT EQUIPMENT                                       MS185                    
 UNACCOMPANIED BAGGAGE                                 MS191                    
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
           **  END OF BAGGAGE POLICY INDEX  **                                  
                                                                                
>ms141
                        BAGGAGE POLICY        EN  12JUN13 1304Z                 
 MAX DECLARED VALUE ON OU FLIGHTS IS EUR 2000.00 PER PASENGER.                  
 DECLARED VALUE MUST BE HIGHER THAN1.131 SDR/APPROX EUR 1230.00                 
 CHARGE: 5% OF DECLARED VALUE.                                                  
 ****PETS IN HOLD - AVIH (DOGS AND CATS)*****************************           
 THE CARRIAGE OF ANIMALS ON OU FLIGHTS IS ALLOWED PROVIDED THAT                 
 THIS IS NOT PROHIBITED BY THE COUNTRIES TO WHICH THEY ARE CARRIED:        1    
 (>TIDFT/CTY/CS/PE;CTY REPLACE WITH CITY CODE) AND THAT OU                      
 REGULATIONS ARE OBSERVED. RESERVATION AND CONFIRMATION PRIOR TO DEPARTURE      
 IS MANDATORY.                                                                  
 I)AMADEUS INPUT EXAMPLE:                                                       
 >SR AVIH OU NN1-DOG LABRADOR 25KG WITH OWN CRATE 80X100X70CM/S3/P1             
 II)CHARGE: THE WEIGHT OF THE AVIH WITH THE CONTAINER IS NOT INCLUDED IN THE    
 FREE BAGGAGE ALLOWANCE AND HAS TO BE CHARGED DEPENDING ON THE SIZE OF          
 CONTAINER AND THE FLIGHT ROUTING.                                              
 THE PIECE WEIGHT LIMIT OF 32KG DOES NOT APPLY FOR AVIH.                        
 MEDIUM AVIH - CONTAINER UP TO 80X55X55                                         
        DOMESTIC: HRK 250 + 25% VAT                                             
        WITHIN EU: EUR 100/USD 150/CAD 150                                      
        INTERNATIONAL: EUR 150/USD 200/CAD 200                                  
 LARGE AVIH - CONTAINER UP TO 125X75X85                                         
       DOMESTIC: HRK 300 + 25%VAT                                               
>m
                        BAGGAGE POLICY        EN  12JUN13 1304Z                 
       WITHIN EU: EUR 200/USD 300/CAD 300                                       
       INTERNATIONAL: EUR 300/USD 400/CAD 400                                   
 -OU DOES NOT SELL CONTAINERS--                                                 
 ****PETS IN CABIN -PETC*******************************************             
 2 PETS ARE ALLOWED IN CABIN (2 DOGS OR 2 CATS) IN PET BOX OR                   
 SUITABLE HANDBAG AND NOT PLACED ON A SEAT. ONLY 1 CONTAINER IS ALLOWED         
 PER PASSENGER                                                                  
 SERVICE DOGS (E.G. GUIDE, DEAF) ARE NOT INCLUDED IN THE LIMIT                  
 SPECIALLY TRAINED DOGS (E.G. RESCUE, SEARCH) MAY BE TRANSPORTED                
 IN THE CABIN WITH THE APPROVAL OF THE SAFETY MANAGER                           
 FOR CARRIAGE OF ALL OTHER ANIMALS PLS CONTACT OU CARGO                         
 I)AMADEUS INPUT EXAMPLE                                                        
   >SR PETC OU NN1-CAT 3KG OWN CRATE 40X20X20CM/S2                              
 II)TRANSPORTATION                                                              
   PET INCLUDING CONTAINER MAY NOT EXCEED 55X40X23CM AND MAY NOT                
   WEIGHT MORE THAN 8KG.                                                        
   DURING THE WHOLE FLIGHT,THE ANIMAL MUST STAY IN A SUITABLE CONTAINER.        
 III)CHARGE - PETS ARE EXCLUDED FROM FREE BAGGAGE ALLOWANCE                     
     WITHIN EUROPE                      EUR 50 /USD/CAD60                       
     ALL INTERNATIONAL EXCEPT EUROPE    EUR 70 /USD/CAD 100                     
     DOMESTIC FLIGHTS                   HRK 150 + 25% VAT                       
>m
                        BAGGAGE POLICY        EN  12JUN13 1304Z                 
    FREE OF CHARGE: SEEING-EYE, HEARING OR ASSISTANT DOG                        
  ***PROHIBITED ARTICLES-DANGEROUS GOODS*******************************         
 FIREARMS,EXPLOSIVES,AMMUNITIONS,CORROSIVE OR INFLAMMABLE SUBSTANCES,           
 LIQUIDS AND FOULSMELLING SUBSTANCES, MAY BE CARRIED ONLY BY PREVIOUS           
 PERMISSION AND ARRANGEMENT WITH AIRLINE.                                       
 **SPORT EQUIPMENT***********************************************               
 FOR DEFINITIONS AND CHARGES PLEASE SEE WWW.CROATIAAIRLINES.COM                 
 AMADEUS INPUT EXAMPLE:                                                         
    >SR SPEQ OU NN1 - TTL 15KG 1PC SURFER DIMS 200X60                           
    >SR BULK OU NN1 - TTL 40KG WINDUSFER DIMS 270X80X30                         
 ***UNACCOMPANIED BAGGAGE*********************************************          
 PLEASE CONTACT CROATIA AIRLINES CARGO DEPARTMENT:                              
 TEL: +385 1 616 4573; FAX: +385 1 616 0152; SITA:ZAGFMOU                       
                 -END OF INFO-                                                  
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
>
The GG pages are info from the carrier for TAs, the date displayed here and there indicates when it was updated the last time.
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Old Sep 10, 2014, 12:41 am
  #12  
 
Join Date: Apr 2010
Posts: 391
Flying with cats via FRA

Hello,

we are planning on flying from TLV - SFO via FRA with our cats.
From what I understand LH is considered to be one of the best options for animals. If we fly with them in cabin, everything is pretty clear. The other option is flying them as a checked luggage.

If we fly via FRA with an overnight (TLV-FRA in the afternoon, FRA-SFO next morning. ~13 hours connection) - what happens with the cats? are they being sent to an overnight boarding in Frankfurt airport (there is one there)? Is it part of the cost (200$ per cat)? Is there a way for us to track and see their status (on flight, in boarding etc).

Thanks a lot
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Old Sep 10, 2014, 1:27 am
  #13  
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Originally Posted by jjoe123
If we fly via FRA with an overnight (TLV-FRA in the afternoon, FRA-SFO next morning. ~13 hours connection) - what happens with the cats? are they being sent to an overnight boarding in Frankfurt airport (there is one there)? Is it part of the cost (200$ per cat)?
They get put up in the animal lounge of LH Cargo: http://www.lufthansagroup.com/en/the...al-lounge.html

Its part of the cost.
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Old Sep 10, 2014, 1:55 am
  #14  
 
Join Date: Apr 2010
Posts: 391
Thanks

Perfect, thanks.

Is there a way for us to track/see the status of the cats during the layover? We would love to make sure that they are transferred to the animal lounge, put on the connecting flight etc.
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Old Sep 10, 2014, 3:11 am
  #15  
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I doubt you can track the status, but better ask LH or LH Cargo about that:
http://lufthansa-cargo.com/en_de/pro...ecials/livetd/
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