I'm not sure if I'm posting in the right place, sorry about that!
I booked a lufthansa flight with airfare.com at a discounted fare a long time ago, the first part of my journey is complete, the return portion was on the 22nd of August. I unfortunately missed my flight and now am a NO SHOW.
The lufthansa agent that I spoke to on the phone as soon as I realized I missed the flight rescheduled my flight and put me on a flight for the 25th of august and was then told to speak with my agent.
Now, I know I'm supposed to be paying a $250 no show charge + the change in fare. However, airfare.com is being extremely unresponsive and when I do get through to their extremely rude customer service agent, he tells me there's a charge of $750+
I'm not sure what to do at the moment and need your input on this issue.
Thanks in advance!
Update: I contacted the airline after 10 hours of missing my flight. The reason this error occurred was the amadeus e-mailed ticket said "105A" which made my think it was 10:50 AM but it was actually at 1:05 AM. So I did show up to the airport but never spoke to any airport agents since no one was present.
Last edited by djevolution212; Aug 23, 12 at 10:14 am..
Reason: More Info
Programs: UA--no longer 2P as of 3/2012 and don't even care. Never thought I'd say that.
Originally Posted by Often1
1. The LH flat tire rule is, "don't get a flat tire."
Very funny. I laughed aloud. This won't help the OP but part of the reason we like LH so much and they are our preferred TATL carrier is that we always know where we stand with them. Unlike certain other airlines, they don't make up rules on the fly and are very clear about the rules that they do have.