I have been trying to book a ticket using award miles since friday and every time I get this message. I lost count how many times I have tried doing it and it always gives me the same message. I got no reply to an e-mail I sent, but I heard sometimes people get response only after a month or so so I'm not keeping my hopes up.
When I tried calling and finding out what is the problem I have been told that "they dont deal with miles and more direcltly, are only Lufthansa representatives and they can't inform Lufthansa as they have no power to do this". This is Lithuanian office. I mean, what the hell. So who CAN help me then?
Was anyone successfull in booking their flights lately? And does anyone have any idea what should I do next? Feels a bit stupid to sit and wait and trying to book over and over again just to get the same result.
We are temporarily unable to process your request. Please try again. (9102)
How temporarily is temporarily?