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Old Mar 8, 2013, 4:49 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Basics about the evoucher:

Number of eVouchers needed per segment:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers (although the website says 3 eVouchers, it will be corrected in due course)

Upgrade awards may be booked online with LH, OS, LX, SN, LO and Discover, or you can call to upgrade.
Alternatively, you can book at the check-in counter. Not all airlines offer immediate upgrades at the airport.
Evouchers can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.
Evouchers can be redeemed with all Star Alliance partners - depending on the destination, airline, travel class and booking class.
For a list of award regions go to https://www.miles-and-more.com/row/e...formation.html and scroll down to select Your worldwide flight destinations with Miles & More.


How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- none of your eVouchers will expire until 31.03.2024. This also applies to eVouchers that were re-credited after the cancellation of a flight.

With an eVoucher, you travel one class higher [link to general eVoucher information]
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Miles & More eVoucher upgrade Questions [merged Q&A]

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Old Jul 1, 2017, 9:11 pm
  #721  
 
Join Date: Aug 2014
Posts: 179
When requesting an upgrade on LX ZRH-TLV I guess R class needs to be available to confirm the upgrade, correct? What happens if it is not available? Does it go to the airport standby list?
ILman is offline  
Old Jul 2, 2017, 12:53 am
  #722  
 
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Originally Posted by ILman
When requesting an upgrade on LX ZRH-TLV I guess R class needs to be available to confirm the upgrade, correct?
I for business class. Although, I (award) availability on LX does not guarantee you an instant upgrade with e-vouchers anymore (source: my own experience).

Originally Posted by ILman
What happens if it is not available? Does it go to the airport standby list?
You can be put on the waitlist, but it's not an "airport standby list" you might be used to from US carriers.
goliath is offline  
Old Jul 2, 2017, 8:36 am
  #723  
 
Join Date: Aug 2014
Posts: 179
So what is it? How does it work? I have to manually request it in airport?
ILman is offline  
Old Jul 2, 2017, 9:05 am
  #724  
 
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
You can do it online or call the hotline.
goliath is offline  
Old Jul 2, 2017, 9:09 am
  #725  
 
Join Date: Aug 2014
Posts: 179
Originally Posted by goliath
You can do it online or call the hotline.
Thanks. I did the waitlist online. Flight is next week. How do I make sure it gets transferred to the airport upgrade list T-24?
ILman is offline  
Old Jul 3, 2017, 2:19 am
  #726  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,168
Two days before departure the evouchers will be deducted from your account irregardless, and the WL moves into the DCS where you are in line for the upgrade till departure. If the upgrade doesn't clear your evouchers are redeposited into the account.
oliver2002 is offline  
Old Jul 3, 2017, 8:55 am
  #727  
 
Join Date: Aug 2014
Posts: 179
Not sure what DCS is. If the upgrade does not clear before I get to the airport do they clear at the gate all the available seats left in business class?
ILman is offline  
Old Jul 3, 2017, 9:00 am
  #728  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,168
DCS: http://www.amadeus.com/web/amadeus/e...=1259068355670

The flight manager will process the waiting list at regular intervals starting at about 4h before departure.
oliver2002 is offline  
Old Jul 3, 2017, 9:29 am
  #729  
 
Join Date: Aug 2014
Posts: 179
Thanks! One last question. Is the same true for upgrades using M&M miles.
ILman is offline  
Old Jul 3, 2017, 10:29 am
  #730  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,168
Same thing.
oliver2002 is offline  
Old Jul 3, 2017, 3:04 pm
  #731  
 
Join Date: Aug 2014
Posts: 179
Getting the below error when trying to go next to the upgrade verification page

"A technical problem occurred. Please try it later on or contact your Miles & More Service Team"

Anything to do or have to PUTPAC?
ILman is offline  
Old Aug 1, 2017, 6:13 am
  #732  
 
Join Date: Jul 2016
Location: Turin TRN, Italy
Programs: LH SEN, AZ CFA
Posts: 54
A question about points, evouchers and upgrades (sorry for the wrong thread).
​​​​​​My parents in law are flying BKK-FRA-INN on Aug 4th in Eco. I have 2 evouchers and miles to spend and I wish to upgrade my father in law to Biz using evouchers and miles.
Is this possible? Shall I talk to LH Office in INN?
​​​​​​​Thanks
I.CRIS is offline  
Old Aug 1, 2017, 6:32 am
  #733  
 
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Originally Posted by I.CRIS
Is this possible?
If the booking class is "high" enough, then yes.

Originally Posted by I.CRIS
Shall I talk to LH Office in INN?
Either call the M&M hotline or use
https://muaenduser.staralliance.com/...ne=lh&mobred=1

Originally Posted by I.CRIS
​​​​​​My parents in law are flying [...] in Eco. [...] I wish to upgrade my father in law to Biz [...]
So, you'll leave your mother in law in Eco?

PS:
Originally Posted by I.CRIS
(sorry for the wrong thread).
If you know it's the wrong thread, why not post in the right one?

Last edited by goliath; Aug 1, 2017 at 6:43 am
goliath is offline  
Old Aug 1, 2017, 9:11 am
  #734  
 
Join Date: Aug 2011
Location: Geneva, Switzerland
Programs: M&M SEN, BA Gold
Posts: 462
Evoucher and mileage allocation

I'm just wondering if it is possible to use M&M evouchers on Swiss/LH metal, but allocate your miles to UA Mileage Plus?

Thanks
shogan1977 is offline  
Old Aug 1, 2017, 11:52 am
  #735  
 
Join Date: Mar 2008
Posts: 4,859
Sure.
Lack is offline  


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