Lufthansa Have Not Charged My Credit Card For Flights
Feb 25, 2014, 9:52 am
#76
Join Date: Feb 2009
Location: Phoenix/Seattle
Programs: Continental (Silver)
Posts: 10
Lufthansa flight booked/confirmed but charge disappeared from credit card
As per the title, I booked a flight on Lufthansa for the end of April and received the confirmation email. I checked my Chase account and saw the pending charge on my Visa credit card. But a few days later the charge is gone, no trace of it, and I'm back to my full limit as being available. What are your thoughts? A free trans-Atlantic trip at the expense of someone at Chase making an error is fine by me... But I don't want to run into trouble when I check in... What would you do? I've checked my reservation on the Lufthansa website several times since and everything is confirmed and looking good. Thanks.
Feb 25, 2014, 11:18 am
#77
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
With did you purchase the flight? @LH.com? have you contacted LH (not just looked at the website).
It will likely correct itself -- so first work on that assumption.
Why you can hope this will slide by, which are you more comfortable with -- waiting & hoping or getting resolved?
If LH customer support states all is good, I would have the card on hand at check-in.
It will likely correct itself -- so first work on that assumption.
Why you can hope this will slide by, which are you more comfortable with -- waiting & hoping or getting resolved?
If LH customer support states all is good, I would have the card on hand at check-in.
Feb 25, 2014, 11:36 am
#78
Join Date: Feb 2009
Location: Phoenix/Seattle
Programs: Continental (Silver)
Posts: 10
With did you purchase the flight? @LH.com? have you contacted LH (not just looked at the website).
It will likely correct itself -- so first work on that assumption.
Why you can hope this will slide by, which are you more comfortable with -- waiting & hoping or getting resolved?
If LH customer support states all is good, I would have the card on hand at check-in.
It will likely correct itself -- so first work on that assumption.
Why you can hope this will slide by, which are you more comfortable with -- waiting & hoping or getting resolved?
If LH customer support states all is good, I would have the card on hand at check-in.
Feb 25, 2014, 5:25 pm
#79
Join Date: Jun 2013
Posts: 531
It's not unheard of for a charge to disappear from a Chase credit card, only to reappear later. How long has it been since you booked the ticket?
I've personally seen something disappear from pending transactions and then show up 3-4 days later under posted transactions.
I've personally seen something disappear from pending transactions and then show up 3-4 days later under posted transactions.
Feb 25, 2014, 10:39 pm
#80
Join Date: Feb 2009
Location: Phoenix/Seattle
Programs: Continental (Silver)
Posts: 10
It's not unheard of for a charge to disappear from a Chase credit card, only to reappear later. How long has it been since you booked the ticket?
I've personally seen something disappear from pending transactions and then show up 3-4 days later under posted transactions.
I've personally seen something disappear from pending transactions and then show up 3-4 days later under posted transactions.
Sat, Feb 15, 2014 at 9:08 PM
Just checked and still no charge.
Tue, Feb 25 2014 at 9:40pm
Feb 27, 2014, 10:36 pm
#83
Join Date: Mar 2012
Location: SAN
Posts: 1,396
It's not unheard of for a charge to disappear from a Chase credit card, only to reappear later. How long has it been since you booked the ticket?
I've personally seen something disappear from pending transactions and then show up 3-4 days later under posted transactions.
I've personally seen something disappear from pending transactions and then show up 3-4 days later under posted transactions.
This sounds like a long time, but I suspect it will post. Give it a few more day and see what happens.
May 13, 2014, 3:55 am
#84
Join Date: May 2014
Posts: 2
Then go to http://eitr.amadeusasia.com/index.aspx and check the actual ticket to see which credit card was charged 
Apr 29, 2015, 8:12 am
#85
Join Date: Apr 2015
Posts: 2
Any update/outcome?
Hi @olly666,
What wound up happening with this issue? I ask because the same exact thing just happened to me - I booked a flight on Lufthansa's website, saw the charges in my pending charges on Chase's website, and now they're gone. It's been about 5 days since I made the purchase. It's even more strange that the charges for selecting my seats ($35 per person per leg) ARE on my Chase bill, but the other ~$1500 is gone.
Hoping you can share your experience so I can stop worrying!
Thanks,
epl108
What wound up happening with this issue? I ask because the same exact thing just happened to me - I booked a flight on Lufthansa's website, saw the charges in my pending charges on Chase's website, and now they're gone. It's been about 5 days since I made the purchase. It's even more strange that the charges for selecting my seats ($35 per person per leg) ARE on my Chase bill, but the other ~$1500 is gone.
Hoping you can share your experience so I can stop worrying!
Thanks,
epl108
Jun 1, 2017, 8:52 am
#87
Join Date: Mar 2006
Location: Lone Tree, CO
Programs: United Mileage Plus, BA Executive Club, Hyatt Gold Passport
Posts: 744
One week after booking but no charge from LH
I booked two tickets on LH.com last week and despite both being authorized, they have not posted to my credit card account. My card issuer assures me everything looks OK on their side. Does LH usually take this long to submit their charges?
Jun 1, 2017, 7:43 pm
#89
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
It took LH a few weeks to submit a charge to my CC last year.