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Million Miles = 1 Giant Headache!

 
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Old May 26, 2004, 10:08 pm
  #1  
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Join Date: May 2004
Programs: UA, AA, DL, Global Pass
Posts: 1
Angry Million Miles = 1 Giant Headache!

I honestly can tell everyone here on the board that I wish I never ever got sucked into partisipating in this Million Mile Promo. Rather than it being the chance of a life time, it is turning out to be one giant pain in the A--!

After fighting Latin Pass for almost a year back in 2000 it took me almost 1 year to get my miles credited, and my wife only got 500,000 because a rental from thrifty never got posted, and L.P. would not honour it since the rental was under both our names rather than only hers.

Now the last transaction to my account in 2001 was:
03/04/01 - Holiday Inn Hotels 04-Mar-2001 650
This should have kept me going for 3 years without expiry.
My next transaction was:

VH-00861 V POS/CCS , 10/04/03 04-Oct-2003 500

Now look at what someone at Global Pass did to my account:

Miles expired by System on 03/18/04 18-Mar-2004 23374 1000 1000000 Agent Posted 18-Mar-2004

Notice how it reads "Agent Posted".

I have e mailed Global Pass 3 times and faxed once to no avail!

Global Pass I know you monitor this forum SHAME ON YOU!
can27can27 is offline  
Old May 27, 2004, 3:42 pm
  #2  
 
Join Date: May 1998
Posts: 3,062
Have you tried calling them?
dhacker is offline  
Old May 27, 2004, 6:01 pm
  #3  
 
Join Date: Apr 1999
Location: Philippines
Programs: CebGo 5J, Hilton Diamond, IHG Platinum, Alaska 100K
Posts: 4,696
Since you had activity in 2003 on Aeropostal from Port of Spain, your account is should be still valid. Give them a call.
davistev is offline  
Old May 27, 2004, 6:43 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
can27can27 - sad to read this. What was the amount of points they cancelled - not sure I follow from above.

23374 or 1000 or 1000000?

Hilton were absolutely ruthless this year in cancelling out ANY account with no activity for a year, no matter what your account balance, as far as my reading of the HH board went.
ozstamps is offline  
Old May 28, 2004, 12:12 am
  #5  
 
Join Date: May 2003
Posts: 210
It really has been difficult to use up all the miles. There is only so much time and how many trips can you make to Central America? It was a great experience but you had to learn to dot the iiii's and cross the ttttts. I think you should get your miles back if you had flight in last three years. I certainly hope so. Please keep us updated on your battle!
cygone is offline  
Old Jun 5, 2004, 7:21 am
  #6  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
This appears to be the one and only post from can27can27.

I am still interested to know exactly how many miles were cancelled.

Last edited by ozstamps; Jun 5, 2004 at 7:32 am
ozstamps is offline  
Old Jun 5, 2004, 7:25 am
  #7  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Oops. Duplicate post.

Last edited by ozstamps; Jun 5, 2004 at 7:28 am
ozstamps is offline  


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