AA cabin bonus adds to qualifying total kms or not?
Feb 7, 2016, 5:58 am
#1
Original Poster
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 681
AA cabin bonus adds to qualifying total kms or not?
I'm confused.
Anyone happen to know where in the T&Cs the rules for applying bonus KMs to qualifying totals are? I was sure that previously my biz and first AA flights had
the cabin bonus added to the qualifying total, and the rules used to say:
"Fares that accumulate 125% and 150%, qualify the user for a higher category. Only in this instance the kilometers additional to the 100% flown will also qualify the user for a higher category."
but a LAN CS agent is saying this isn't true.
Anyone happen to know where in the T&Cs the rules for applying bonus KMs to qualifying totals are? I was sure that previously my biz and first AA flights had
the cabin bonus added to the qualifying total, and the rules used to say:
"Fares that accumulate 125% and 150%, qualify the user for a higher category. Only in this instance the kilometers additional to the 100% flown will also qualify the user for a higher category."
but a LAN CS agent is saying this isn't true.
Feb 19, 2016, 12:47 pm
#2
Join Date: Jan 2016
Programs: LANPASS
Posts: 368
Hi Ian,
I think I got the answer for this
Regarding kms:
Cabin bonuses (125%-150%-etc) are only for the corresponding fare families when flying LAN/TAM. If you purchase for example a full flexible fare for a flight operated by AA, the Kms earned will depend on the booking class (not the fare family) as noted here:
http://www.lan.com/es_cl/sitio_perso...kms/index.html
The "extra" kms should, IIRC, count towards tier qualification
Regarding segment count on J or F
For mixed qualification, where a certain number of segments must be flown on premium cabins to reduce the amount of kms needed for elite qualification, those segments are only counted if flown on LAN/TAM
let me know if I'm missing something
I think I got the answer for this
Regarding kms:
Cabin bonuses (125%-150%-etc) are only for the corresponding fare families when flying LAN/TAM. If you purchase for example a full flexible fare for a flight operated by AA, the Kms earned will depend on the booking class (not the fare family) as noted here:
http://www.lan.com/es_cl/sitio_perso...kms/index.html
The "extra" kms should, IIRC, count towards tier qualification
Regarding segment count on J or F
For mixed qualification, where a certain number of segments must be flown on premium cabins to reduce the amount of kms needed for elite qualification, those segments are only counted if flown on LAN/TAM
let me know if I'm missing something
Feb 23, 2016, 1:30 pm
#4
Join Date: Jan 2016
Programs: LANPASS
Posts: 368
Oh dear lord, please let that be google translate and not an actual human writing in english
one of my pet peeves is people who must "work in english" without being actually fluent in it (LAN cabin and cockpit crews being the biggest pet peeve in such list)
one of my pet peeves is people who must "work in english" without being actually fluent in it (LAN cabin and cockpit crews being the biggest pet peeve in such list)
Feb 23, 2016, 5:22 pm
#5
Original Poster
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 681
I hadn't considered it might be Google. Anyway I've written back asking them not to keep it a secret.
LAN's FB people came up with a good idea: If you want to see how much you earn then just fly it and wait for it to appear in your account.
(And I'm fighting with Claro customer disservice today as well. It's not a good week.)
LAN's FB people came up with a good idea: If you want to see how much you earn then just fly it and wait for it to appear in your account.
(And I'm fighting with Claro customer disservice today as well. It's not a good week.)