Maykita

I have the US Bank LANPASS Visa. About how long after the statement closes (showing the miles) should the kms show up in my LANPASS account? Seems to be taking awhile ....

yakito

In my case it usually takes upto a week till the statement closes. My Visa is not US based, but they are 'late' sometimes.

PABLOCO

I have the Mastercard Lan on Chile, for us it takes about a month after the statement closes. So after we buy something with the card we used to wait about 45 to 55 days to see those kms

sdsearch

How long have you had this card? Is this your first statement? Are you aware that typically the US Bank LANPASS Visa issues you a new LAN FFP#, and that's where you new kms end up, so if you had a LAN FFP# before you got the US Bank LANPASS Visa, you probably have to have LAN merge the accounts (for which they may need a scan of your passport main page)?

Maykita

Thanks, yes, I learned about that issue from this forum. So I did not create a LAN account before I got the Visa, and then I called LAN after I had the Visa and made sure my account was set with that number. But it is my first statement.

Maykita

Thanks for the replies. I called LAN today as it has now been 10 days since statement close, but did not get any useful information. I was told to call US Bank. Will keep waiting I guess. The account numbers match and the miles show on the credit card statement, so it should post eventually it would seem.

Update: spoke with US Bank and csr said that the miles will not get added to my LAN account until after a second statement closes after the statement that the miles first appear on. So June spend, statement closes July 17 (showing miles) but they say kms will not go to the LAN account until Aug 19 when the next statement closes. Could that be correct? That puts it well beyond the 6-8 weeks stated in the t&cs from time of spend.

Maykita

Kms were in my account today. Statement closed 7/17 so there was not quite a one month delay. The next statement has not yet closed, so the info I received from the US Bank csr about having to wait for that to happen was not accurate.