Booked Lap Infant in Business on LAN using BA Avios. Problem?
Jul 10, 2015, 1:20 am
#1
Original Poster
Join Date: Jan 2010
Location: SFO
Posts: 70
Booked Lap Infant in Business on LAN using BA Avios. Problem?
I booked business seats for my wife, myself and our son as a lap infant (he's under 2) from SYD-AKL a few months back and BA only charged an extra 10% of miles for our son. We are flying out on Wednesday.
I just read an article that says that LAN may not allow our son in Business as a lap infant. Will we not be allowed on or will we be made to pay full fare for our son in Business?
I called LAN and the rep stated that this shouldn't be a problem but not sure whether to trust him.
Any advice? Should we just cross our fingers and head to the airport. Or try to cancel and rebook? The latter is difficult as the airlines don't seem to be fully aware of the policy.
I just read an article that says that LAN may not allow our son in Business as a lap infant. Will we not be allowed on or will we be made to pay full fare for our son in Business?
I called LAN and the rep stated that this shouldn't be a problem but not sure whether to trust him.
Any advice? Should we just cross our fingers and head to the airport. Or try to cancel and rebook? The latter is difficult as the airlines don't seem to be fully aware of the policy.
Jul 13, 2015, 6:37 am
#2
Join Date: Nov 2011
Location: MEX
Posts: 1,014
Booked Lap Infant in Business on LAN using BA Avios. Problem?
Did they state any reasons why he would not be allowed to fly in J?
Recently redeemed Avios with an infant also on LAN (in Y, though) and I'm thinking if they let you book they would let you fly.
Recently redeemed Avios with an infant also on LAN (in Y, though) and I'm thinking if they let you book they would let you fly.
Jul 13, 2015, 8:25 am
#3
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
Lap Infants are not allowed in J on LA (only in Y). Call again and record what LAN's agent is telling you 
. This was discussed few months ago in this forum, but you can check on Lan.com
http://www.lan.com/en_us/sitio_perso...ult/index.html
. This was discussed few months ago in this forum, but you can check on Lan.comhttp://www.lan.com/en_us/sitio_perso...ult/index.html
Are you traveling with a child aged under two?
Each adult can share his or her seat with a baby, paying a percentage of the fare plus boarding fees and taxes. For domestic flights within Chile, you pay only boarding fees and taxes.
If you are traveling with two babies, you will need an additional seat for their safety and must pay the fare for one child.
If the baby is traveling with an assigned seat, he or she will require a seat that is certified for use on an airplane or an ACSD safety device. Both of these items must be provided by the passenger.
Babies and children travelling in Premium Business pay the adult fare.
Each adult can share his or her seat with a baby, paying a percentage of the fare plus boarding fees and taxes. For domestic flights within Chile, you pay only boarding fees and taxes.
If you are traveling with two babies, you will need an additional seat for their safety and must pay the fare for one child.
If the baby is traveling with an assigned seat, he or she will require a seat that is certified for use on an airplane or an ACSD safety device. Both of these items must be provided by the passenger.
Babies and children travelling in Premium Business pay the adult fare.
Feb 22, 2016, 1:32 pm
#5
Join Date: Feb 2012
Location: São Paulo
Programs: Latampass Black
Posts: 177
In my experience, Lan will not allow lap infants in Business class. I flew JFK-LIM-GRU with Lan with my wife, her sister & 22 month old daughter.
I was upgraded to business & agreed with my wife I would take it & take our daughter with me. The cabin crew came up & said she couldn't be with me because there wasn't a spare oxygen mask for her in case of emergency(as though economy rows have spare masks!). The guy in the next row had a spare seat next to him so I said I was happy to change seats with him so there would be a spare mask. They then advised lap infants weren't allowed in Business unless they paid full adult fare, so my daughter had to sit with my wife. I wasn't too popular with my wife after that flight!
I was upgraded to business & agreed with my wife I would take it & take our daughter with me. The cabin crew came up & said she couldn't be with me because there wasn't a spare oxygen mask for her in case of emergency(as though economy rows have spare masks!). The guy in the next row had a spare seat next to him so I said I was happy to change seats with him so there would be a spare mask. They then advised lap infants weren't allowed in Business unless they paid full adult fare, so my daughter had to sit with my wife. I wasn't too popular with my wife after that flight!
Feb 22, 2016, 3:34 pm
#6
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,582
In fact, they do. In a 3-3 config, every 3 has 4 masks. This is why two lap children can't be in the same "3" and you will see parents w/2 lap kids split.
Feb 23, 2016, 4:18 am
#8
Join Date: Feb 2012
Location: São Paulo
Programs: Latampass Black
Posts: 177
Feb 25, 2016, 4:46 am
#9
Join Date: Jan 2014
Location: BOGish. VLCish. It's complicated.
Programs: BA
Posts: 660
Apr 28, 2019, 3:05 pm
#10
Join Date: Apr 2003
Location: Bang Saen, Chonburi, Thailand
Programs: Hyatt Diamond, SPG Plat, IHG Plat, Marriott Gold
Posts: 105
Does the OP have an update on what happened?
My booked my spouse and infant son as a lapchild on GRU-SCL on LATAM using BA Avios (10% of the avios for a lapchild). Both my spouse and infant were issued business class tickets, but I am unable to assign seats online. I called the LATAM call center, and the agent said both my spouse and infant have seats, but that she could not assign over the phone.
It appears there are plenty of open seats in Business on the flight, but I am wondering what will happen, or if I should do anything proactively. Nobody in the traveling party speaks Portugese, and I don't want them running back and forth between ticket and check-in counters with my 3 month old son.
There is another thread about Expedia botching infant tickets on LATAM (which I also experienced), but was able to get that cleared up. Apparently expedia isn't issueing a seaprate ticket on LATAM for lap children.
My booked my spouse and infant son as a lapchild on GRU-SCL on LATAM using BA Avios (10% of the avios for a lapchild). Both my spouse and infant were issued business class tickets, but I am unable to assign seats online. I called the LATAM call center, and the agent said both my spouse and infant have seats, but that she could not assign over the phone.
It appears there are plenty of open seats in Business on the flight, but I am wondering what will happen, or if I should do anything proactively. Nobody in the traveling party speaks Portugese, and I don't want them running back and forth between ticket and check-in counters with my 3 month old son.
There is another thread about Expedia botching infant tickets on LATAM (which I also experienced), but was able to get that cleared up. Apparently expedia isn't issueing a seaprate ticket on LATAM for lap children.
Apr 29, 2019, 11:15 pm
#11
Join Date: Feb 2012
Location: São Paulo
Programs: Latampass Black
Posts: 177
Matt - If I were you. I'd keep my head down & try to deal with it on board if need be. Latam flight crew are MUCH easier to deal with than Latam ground crew & also many will speak english.
If BA have issued a ticket for your infant, I can't see how Latam can fail to honour it. Whether they charge BA 10% or 100% of the agreed fare for redemption seems to me to be an issue between BA & Latam, not you & Latam.
If BA have issued a ticket for your infant, I can't see how Latam can fail to honour it. Whether they charge BA 10% or 100% of the agreed fare for redemption seems to me to be an issue between BA & Latam, not you & Latam.
Apr 30, 2019, 7:28 am
#12
Join Date: Aug 2016
Programs: LATAMPASS Silver, SkyMiles Silver Medallion
Posts: 447
I agree, in LATAM if it's already issued, it's better to ask forgiveness than permission. Worst worst case scenario, you are going to get downgraded and BA should refund the premium you paid for Business
