LAN Check-in online?
#3
Join Date: Jun 2000
Location: LAX
Posts: 3,639
LAN doesn't always recognize AA's PNR
Inconsistently, LAN on-line will refuse to acknowledge a booking if you use the AA PNR. AFAIK the only solution is to call LAN - the human can see the AA code and give you theirs.
My experience with calling LAN at 1 866 435 9526 from a cellphone in Argentina is that the connection is reliably horrible, while calling AA is clear, so if you can handle the thing via AA you'll be happier.
My experience with calling LAN at 1 866 435 9526 from a cellphone in Argentina is that the connection is reliably horrible, while calling AA is clear, so if you can handle the thing via AA you'll be happier.
#4
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,631
Pre-check is a waste of time, as you still have to check in (unless it lets you choose seats you may not yet have).
Although it has been about 2 years since I've done so, my formerly frequent LAN LAX J check in experiences have been fine. Make sure you have your ticket #s on hand in case the AA and LA computers didn't communicate properly (most often in the case of a schedule change requiring ticket reissue).
Although it has been about 2 years since I've done so, my formerly frequent LAN LAX J check in experiences have been fine. Make sure you have your ticket #s on hand in case the AA and LA computers didn't communicate properly (most often in the case of a schedule change requiring ticket reissue).
#5
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Maybe not totally usless, I sort of think pre-checkin logs you in and gives you a pecking order number... might be useful in a oversold situation, or up grades... but don't ask me to prove that
#6
Original Poster
Join Date: Jul 2001
Location: L.A., CA.
Posts: 125
Thanks for your answers. We have both AA and LAN conf.#'s. We also have been pre-assigned our bus. class seats. I will try to confirm on LAN.com. What time should we get to LAX? LAN says 3 hrs ahead. I'm thinking since we're in Bus. class, we can make 2 or 2 1/2 hrs. ahead. What do you think?
#8
Join Date: Feb 2004
Programs: IHG Spire Elite; Hyatt Platinum; SPG Preferred+; Club Carlson Gold; SW CP
Posts: 674
#9
Join Date: Oct 2006
Programs: LAN, AA, SPG
Posts: 1,965
#10
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
(I also got similar info for a Gol partner flight on the same call, that was on the same itinerary.)
After I got off the phone, I went to the LAN site, and verified that it could pull up my flight (but of course, since it was way more than 2 days before it, I couldn't much more with it yet).
And the day or so before my flight, I was able to check in successfully online and select a seat up front. (I didn't have a printer, and needed to check a bag anyway, so I didn't try actually printing the boarding pass. Seat selection per my AA status was my only goal, and that did seem to work.)