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Korean award hold rules

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Old Jan 9, 2017, 4:33 pm
  #1  
Original Poster
 
Join Date: Nov 2005
Posts: 60
Korean award hold rules

For the first time ever I put two Korean one-way awards for August 2017 on hold today and of course I have some questions regarding this procedure:

- Both of my trips are on hold until Feb 9 but I would have wished they would allow me a bit longer. Can I extend the hold come February or do another 30 day hold into March?
- For one of the flights I'm waitlisted since only one biz seat shows available. What are the odds of a second seat opening up until Feb 9 or anytime in 2017?
- If my transpacific flight is operated by Korean am I allowed to potentially add a domestic Delta leg as the last leg to my final destination in a one-way booking?

If anyone has experience with their hold procedure, help would be appreciated.
PHL_Intl. is offline  
Old Jan 9, 2017, 5:12 pm
  #2  
 
Join Date: Feb 2015
Posts: 539
I can address question 1 & 3. I don't know about waitlists on KE. For the hold, when there about a week left call and kindly ask for an extension. They'll give you another month. With Korean they use a different award chart for KE metal and partner metal. So adding a DL leg will cost a lot more miles.
Merlinrnr is offline  
Old Jan 12, 2017, 7:42 am
  #3  
FlyerTalk Evangelist
 
Join Date: May 2006
Location: DTW, but drive to/from YYZ/ORD
Programs: Chase Ultimate Rewards 2MM, Diner Club points
Posts: 31,895
for a KE metal award, is there a way to do a hold online, or only by phone?
rufflesinc is offline  
Old Jan 12, 2017, 9:58 am
  #4  
 
Join Date: Feb 2015
Posts: 539
I've tried but haven't figured out a way to do so online. It's easy by phone though. They don't have long wait times. Also they'll tell you that you can only ticket by phone and require a form be faxed in. Not true. You can very easily ticket the reservation online once they've put it on hold for you.
Merlinrnr is offline  
Old Jan 12, 2017, 7:47 pm
  #5  
 
Join Date: Sep 2008
Location: SEA
Programs: AA Plat, DL PM (not for long)
Posts: 546
For KE-metal online, there are two buttons "Pay Now" and "Pay Later". I'm assuming "Pay Later" is the hold option.
discstickers is offline  
Old Jan 12, 2017, 8:40 pm
  #6  
 
Join Date: Feb 2015
Posts: 539
In order to use the Pay Later feature they still require you to have the full amount of miles in your account. For most of us that put these tickets on hold it's because we need to wait for the transfers to go through.
Merlinrnr is offline  
Old Apr 30, 2019, 10:27 pm
  #7  
 
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Are award holds still possible (waiting for additional miles to post from Marriott)?

*** Apparently so. Just held a reservation until May 14th.
Always Flyin is offline  
Old May 2, 2019, 11:50 pm
  #8  
 
Join Date: Feb 2015
Posts: 539
Yes they still allow holds. But now it’s for 30 days max. They don’t allow the extensions of the holds they previously used to allow.
Merlinrnr is offline  


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