Connecting time 1h55m now change to 10 minutes, HELP
Jan 3, 2017, 9:42 pm
#1
Original Poster
Join Date: Jan 2017
Posts: 8
Connecting time 1h55m now change to 10 minutes, HELP
I have a flight in April 2017 from SGN>ICN>SFO. Original connecting time at ICN was 1h55m. I just received an email from Korean Air about some time change on both flights SGN>ICN and ICN>SFO. Now I see that my connecting time is only 10 minutes. I know 10 mins is undoable. Has anyone ever experience this? What are my options?
Jan 3, 2017, 10:51 pm
#2
Join Date: Aug 2013
Programs: BA CX DL KE OZ*G PR QF QR; SPG IHG MR HH
Posts: 76
I had something similar happen to me. KE should allow you to make changes without any charges. If nothing works, you might be entitled to a refund. My original booking was 45 minutes connection time (which is the absolute minimum) and it was changed to a 30 minutes connection time. Email did not recommend changing, but I did not want to risk it. KE allowed me to change to an earlier flight without any charges so connection time became several hours.
Jan 4, 2017, 10:41 pm
#3
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
Welcome to Flyer Talk johnwynn11 
Contact Korean to get one or both flights changed to allow a longer connection. This should be free of charge, although might not produce a convenient schedule.
Contact Korean to get one or both flights changed to allow a longer connection. This should be free of charge, although might not produce a convenient schedule.
Jan 7, 2017, 1:24 pm
#4
Original Poster
Join Date: Jan 2017
Posts: 8
Thank you to you both. I had to switch to a longer layover flight. Korean Air gave me a STPC hotel outside the airport. I requested a transit hotel inside ICN because my mom is elderly and doesn't want to leave the airport. I was approved for that.