Redemption for a family member, potential issue?
Nov 26, 2015, 11:11 am
#1
Original Poster
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Redemption for a family member, potential issue?
I have an award booking on hold for my mother-in-law. It just hit me that if I use my credit card to pay the award taxes and fees that she will not be able to present my credit card at check-in inasmuch as we live in different countries.
Is it possible to pay the taxes and fees on the award booking using her credit card or may one only use the credit card of the SkyPass member?
Is it possible to pay the taxes and fees on the award booking using her credit card or may one only use the credit card of the SkyPass member?
Nov 27, 2015, 5:36 am
#2
Join Date: Aug 2015
Location: PUS
Programs: KE KL/AF CX
Posts: 12
I awarded a ticket from KE,AF and CA with my father's card when I was a student but never asked for the credit card I had used. but I heard some cases that occur just front of the check-in desk, tho it seems vary to the staffs.
I once phoned CA to make it clear and ask if I really need the card but what I just heard was it rarely happens(sorry I don't recall the reason why they need) but just advised me to bring the proper documents (i.e. birth certificate to prove family relations) if I'll be much worry in the way back flight where I can't help myself.
I once phoned CA to make it clear and ask if I really need the card but what I just heard was it rarely happens(sorry I don't recall the reason why they need) but just advised me to bring the proper documents (i.e. birth certificate to prove family relations) if I'll be much worry in the way back flight where I can't help myself.
Nov 27, 2015, 5:47 am
#3
Join Date: Jan 2008
Posts: 1,848
U can go to your local KE office n show them your credit card for that booking.
Tell them the pax will not have the credit card at checkin.
If no local KE office, just call their customer service n they can advice u
Tell them the pax will not have the credit card at checkin.
If no local KE office, just call their customer service n they can advice u
I have an award booking on hold for my mother-in-law. It just hit me that if I use my credit card to pay the award taxes and fees that she will not be able to present my credit card at check-in inasmuch as we live in different countries.
Is it possible to pay the taxes and fees on the award booking using her credit card or may one only use the credit card of the SkyPass member?
Is it possible to pay the taxes and fees on the award booking using her credit card or may one only use the credit card of the SkyPass member?
