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Old Dec 22, 07, 7:45 pm   #1
 
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Question KLM Bus from Ottawa to Montreal

Hi. Can anyone share their experiences of traveling from Ottawa Rail Station (XDS) to Montreal (YUL) by the shuttle service offered by KLM Airlines?
Me and my wife are traveling soon with our new-born baby, and we are wondering about it.
Thanks,
Aseem
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Old Dec 23, 07, 6:16 am   #2
 
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No idea on comfort, but if the bus segment has a KL flight number (I think it does) then don't forget to claim your miles for the bus segments. You'll probably need to send your tickets in for a manual credit (that's what I have to do for the KL train service to Antwerp).

You should call KLM's Canada service desk (or whoever operate as KL agents in Canada (NW?)) and ask about the suitability of this bus service for babies.
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Old Dec 23, 07, 6:36 am   #3
 
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I have used it a few times - though the last time was more than two years ago.

Can't comment on suitability for young babies from direct experience... but I can't see why there would be a problem. The bus has airline-style seats, and I've never seen it more than half full - so you should always find a spare seat to strap a baby seat into.

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Old Dec 23, 07, 7:13 am   #4
 
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No experience with the KLM bus.....

..... but I can tell you that the YUL Airport Rail station is virtually within walking distance of the YUL terminal- a free shuttle bus loops through every 15 min. or so. You may find it cheaper to just pay your own VIA rail ticket and originate the KLM ticket from YUL.
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Old Dec 23, 07, 7:31 am   #5
 
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Originally Posted by Viajero Joven View Post
No experience with the KLM bus.....

..... but I can tell you that the YUL Airport Rail station is virtually within walking distance of the YUL terminal- a free shuttle bus loops through every 15 min. or so. You may find it cheaper to just pay your own VIA rail ticket and originate the KLM ticket from YUL.
From what I was told a few years ago you can book YOW-originating KLM tickets for the same price as the flight from YUL - in other words, the bus ride is free. I haven't been able to verify this because you can't book the YOW shuttle at all from Europe for some strange reason - the times I have used it I have always paid the driver, and the fare was all of CAD 15 one-way, which is cheaper than the train (and much less messing-around!)
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Old Dec 23, 07, 10:32 am   #6
 
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Question

Wow... thanks for a great response guys. I have one more question though for those who took this bus recently.
I would like to know how you located the bus at Ottawa Rail Station and later while coming back at the YUL airport? Was it easy to find?
I will not be accompanying them on the way back, so would like to know in advance.
Thanks again.
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Old Dec 23, 07, 11:57 am   #7
 
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Unless things have changed since I last used the bus...:

- You can't really miss it at Ottawa rail station, it is parked just outside the building, and it is in KLM sky-blue and has "KLM" written on it. You check in inside the station building - they have a dedicated desk which is quite easy to spot.

- It's fairly easy to find at YUL as well, you just walk outside the terminal building and there it is! (From memory the bus stop is slightly to the left of the main door). They usually make an announcement about it on the flight just before you arrive, so just tell your wife to listen out for that.
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Old Dec 23, 07, 12:30 pm   #8
 
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Thanks again, Aviatrix. Your detailed response was really very helpful. Do you know if there is just a one-time check-in of the luggage when boarding the bus, or if its done again at the airport?

Last edited by aseem73; Dec 23, 07 at 5:14 pm.
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Old Mar 9, 08, 3:12 pm   #9
 
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There is no 'checkin' for the bus, though they might check that you're on the passenger list.

I tried claiming NW miles for this 'segment' but it came back saying 'non-qualifying activity' on the website. Anyone have experience with this?
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Old Jan 28, 12, 4:11 pm   #10
 
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contact information

I dropped by the VIA Tail station in Ottawa & they now have posted the contact information for the shuttle buses from their to Trudeau Int'l Airport:

KLM 1 866 434 0321
Air France 1 800 667 2747
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Old Jan 28, 12, 8:55 pm   #11
 
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Took the bus service a while ago. Nothing special. Very normal ordinary, but comfortable bus. No check in, luggage service or anything special. Just a bus driver who has list of KLM passengers. Can't remember if you get miles for it, but don't think so. Not at lot miles anyways.
Should be allright for passengers with kids.
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Old Jan 29, 12, 8:43 am   #12
 
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Originally Posted by flySN View Post
Can't remember if you get miles for it, but don't think so. Not at lot miles anyways.
My understanding is that if it's booked as part of a KLM flight booking, with a KLM flight number, then it qualifies for miles.

The problem I had was that I couldn't book it with a KLM flight number from Europe. Tried online, tried over the phone - "not possible". The only option for me was to pay the driver. There were Canadians on board with flight tickets for the bus, and when I asked an Ottawa travel agent they said they were able to book it on the system.
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Old Sep 24, 12, 7:55 am   #13
 
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KLM Bus YUL>XDS

Found this thread via a Google search looking for where to pick the bus up at YUL - thanks for that info.
Cannot confirm about Miles although it does have a KL flgiht number (KL0301 for the 1830) as I am not taking it until Oct 14th. Can however confirm that it is bookable from Europe (well UK), on a through ticket, by simply searching for Ottawa or indeed XDS when looking for flights. Interestingly when I booked it was actually cheaper to book through to XDS than YUL itself (!). Also in my mind safer than using VIA as the current conenction from Montreal to Ottawa is I think a little short for the last VIA on a Sunday - at least as a through ticketed "flight" any connection problems are KLMs.
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Old Sep 25, 12, 4:41 pm   #14
 
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See the thread I started in june in the main FB forum :
http://www.flyertalk.com/forum/flyin...ttawa-yul.html
You'll find some answers
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