MD11 problems continue, multiple delays again
#91
Join Date: Mar 2006
Location: CDG/AMS
Programs: FB Plat for life, FB PC, M&M FT, Hertz President (+ many low tier cards)
Posts: 2,777
HB-IWC's comments in this thread are completely on-topic and more relavant to the discussion of the thread than comments on fine in flight services, tasty meals and comfy seats. No pun intended. I have my share of positive experiences with KLM as well. I think that positive commenst deserve a place on this forum as well but there is no need to bash HB-IWC's excellent on-topic contributions to this thread.
#92
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
Hi all,
I would also like to express my thanks to HB-IWC for this thread, especially after been on the receiving end of a 5-hour delay due to the AMS-YUL MD11 breaking down, and having to wait for a replacement (a 747). (So no touching the fuselage before departure, as it never got to YUL in the first place)
Information from the KLM website indicated a flight cancellation, while NWA had more accurate information (and did a great job of protecting onward connections for me).
KLM is one of the airlines, if not the airline with the highest utilization on their long-haul fleet, and any trouble has a cascading effect. During summer peak periods, it can get really difficult to catch up.
And yes, like many on this board, I've had very good experiences with KLM, and that's why I still fly with them. However, being aware of issues makes it a lot easier to plan.
Thanks once again, HB-IWC. Keep up the good work.
Cheers,
GenevaFlyer
I would also like to express my thanks to HB-IWC for this thread, especially after been on the receiving end of a 5-hour delay due to the AMS-YUL MD11 breaking down, and having to wait for a replacement (a 747). (So no touching the fuselage before departure, as it never got to YUL in the first place)
Information from the KLM website indicated a flight cancellation, while NWA had more accurate information (and did a great job of protecting onward connections for me).
KLM is one of the airlines, if not the airline with the highest utilization on their long-haul fleet, and any trouble has a cascading effect. During summer peak periods, it can get really difficult to catch up.
And yes, like many on this board, I've had very good experiences with KLM, and that's why I still fly with them. However, being aware of issues makes it a lot easier to plan.
Thanks once again, HB-IWC. Keep up the good work.
Cheers,
GenevaFlyer