vanderlow

One of the apparent perks of the BlueBiz programme is that, if available, I am entitled to a free Economy Comfort seat upgrade at the time of check-in. From the BlueBiz.com website:

Has anyone here actually managed to get this? I've never been offered it before, but I assume that I need to take the initiative to actually ask for it. In each case that I wasn't offered it (only twice, mind you, when I was travelling in the correct fare class), I noticed several free seats in economy comfort once I got on the flight.

Additionally, how likely is it that non KLM check-in staff (not in Amsterdam) are likely to know about/honour this deal?

irishguy28

It used to be that all customers in Y, B or M (these being the most-expensive, fully flex economy fares) could select EC for free (or so I thought).

Are you not able to select these seats when you consult your booking online, with your BlueBiz number associated with the booking?

Are you not able to select these seats when doing OLCI, with your BlueBiz number associated with the booking?

Waiting til you get to the airport is kind of leaving it to the very last minute...are you sure the website doesn't allow you to do this yourself?

(By the way - it is NOT an "upgrade". These are just seats with slightly more legroom. You are still going to be in Economy and you are still receiving Economy service. The fact that KLM expects people to pay for legroom doesn't actually make it an upgrade by any means).

Mirk

I never bought any of these fares yet so I never had the chance to try it. The only BlueBiz perk which gets very useful is the free 23kgs bag on European legs.

irishguy28

Then I would advise you not to buy a Y, B, M fare just to obtain free seat selection.

The cheapest available economy fare will allow you to sit in an Economy Comfort seat upon payment of the relevant fee - which will be far cheaper than buying a Y, B, M fare.