Confirmed: KLM introduces Economy Comfort short-haul
Oct 19, 2012, 5:16 am
#76
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
Went to check my 8 segments in December and could chose seats in all three categories.
As FBG pax I was given the delightful opportunity to pay CHF 12,50 for the emergency exits or CHF 10 for EC. Two people being gold this would have cost an extra CHF 160 for all our segments in December OR almost the same as a 4 segment trip for one person (costs around CHF 256 for the right flights ex GVA to CPH, HEL, ARN etc)
I have said it before, and I'm saying it again. NO, I'm not EVER going to pay for something I used to get for free because of my status as a FF with AF/KL
Now being FBG is not all of a sudden that interesting with KLM...
As FBG pax I was given the delightful opportunity to pay CHF 12,50 for the emergency exits or CHF 10 for EC. Two people being gold this would have cost an extra CHF 160 for all our segments in December OR almost the same as a 4 segment trip for one person (costs around CHF 256 for the right flights ex GVA to CPH, HEL, ARN etc)
I have said it before, and I'm saying it again. NO, I'm not EVER going to pay for something I used to get for free because of my status as a FF with AF/KL
Now being FBG is not all of a sudden that interesting with KLM...
Oct 19, 2012, 6:59 am
#77
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
On all my Embraer 190 flights I have booked in Dec and Jan, I can only start to pick at row 10 (free). Then I can pay for the Emergency Exit (11), or start to choose again for free starting from row 15 (so 12 & 14 are blocked out like 1-9).
Also, the last two rows are also blocked out.
Both logged in and not logged in.
Also tried a new booking, and it was the same.
Useless so far.
Also, the last two rows are also blocked out.
Both logged in and not logged in.
Also tried a new booking, and it was the same.
Useless so far.
Oct 19, 2012, 11:11 am
#78
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Johan
Oct 19, 2012, 12:04 pm
#79
Join Date: Feb 2012
Location: AMS/CPH
Posts: 49
I think that is the reason. According to the KLM website the seat pitch of the Fokker 70 is 31 inch everywhere, and for the Embraer it is 32 inch in the front and 31 inch in the back.
Oct 19, 2012, 12:25 pm
#82
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Oct 19, 2012, 2:14 pm
#83
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
What I don't understand is that most 737's had the ability to do C until row 10. Now EC is offered until row 9, but isn't row 10 also still with a few inches more legroom? If you check the seat maps, it shows until 10! (unless 737-700).
Oct 20, 2012, 12:50 am
#85
Join Date: Mar 2004
Location: AMS
Programs: FB plat for life
Posts: 316
Was in row 9 on a 737-800 yesterday and that had the smallest pitch ever seen - I did not measure but it was definitely less than the E190 or the rows 5 -8 or so on most 737's. Full flight - no way to accomodate a bit more hand luggage so lots of annoyed people.
In the exit rows middle seats free and not seasoned KLM passengers enjoying the extra legroom that I was not able to select as PE.
Not sure what they are doing but definitely not making us feel recognized as loyal customers.
In the exit rows middle seats free and not seasoned KLM passengers enjoying the extra legroom that I was not able to select as PE.
Not sure what they are doing but definitely not making us feel recognized as loyal customers.
Oct 20, 2012, 1:39 am
#86
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Can't recall when that last happened on board in any way or form whatsoever.
On a recent flight I saw the purser venture behind the curtain for the first time in many years to greet passengers. He probably only managed to find the time because he had exactly zero pax to serve in EB, and he only singled out corporate flyers.
When they needed to fill an completely empty EER last week they certainly didn't offer me a seat, even though I'm LTPE and was seated in the first row of Y. Not that I would have accepted, but that's beside the point.
Johan
On a recent flight I saw the purser venture behind the curtain for the first time in many years to greet passengers. He probably only managed to find the time because he had exactly zero pax to serve in EB, and he only singled out corporate flyers.
When they needed to fill an completely empty EER last week they certainly didn't offer me a seat, even though I'm LTPE and was seated in the first row of Y. Not that I would have accepted, but that's beside the point.
Johan
Oct 20, 2012, 5:05 am
#87
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
Asr still does not werk in half of my reservations it seems. Even worse on the ones that it does work:
The row before the exit row (basically an exit row but without any recline) has become paid too. This used to be free, and I imagined this to be the last free seat with proper legroom. Seems not.
Also all isle rows behind EC have been blocked up to row 20. I do not believe these are actually taken, as they are the only seats used and even EC is totally empty.
On a related note, I just had my first flight with Lufthansa. Not quite what I expected, but at least I got extra legroom seats for free, and sat at the front of the plane..
Still I have about 8 flights scheduled with KLM. Not quite sure what to do. This EC change is very disappointing though. Booking cheaper LH flights, with better seating, service and food is tempting.
The row before the exit row (basically an exit row but without any recline) has become paid too. This used to be free, and I imagined this to be the last free seat with proper legroom. Seems not.
Also all isle rows behind EC have been blocked up to row 20. I do not believe these are actually taken, as they are the only seats used and even EC is totally empty.
On a related note, I just had my first flight with Lufthansa. Not quite what I expected, but at least I got extra legroom seats for free, and sat at the front of the plane..
Still I have about 8 flights scheduled with KLM. Not quite sure what to do. This EC change is very disappointing though. Booking cheaper LH flights, with better seating, service and food is tempting.
Last edited by Xandrios; Oct 20, 2012 at 5:21 am
Oct 20, 2012, 12:11 pm
#88
Moderator: Flying Blue (Air France & KLM)
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
Update!
First thread updated as well. Please see the amended price list.
It is € 20 (flights < 2 hours), € 30 (flights > 2 hours).
Though the pdf does not state that the discount also applies to non-FB Elite members I have been informed that the discount also applies to these members.
Only question remains if passengers on full-fare tickets also benefit from free EC (as they do on long-haul flights).
Furthermore, interesting to see the huge(!) difference in paying with miles for an Emergency Exit Seat and an Economy Comfort Seat!
Gajan
It is € 20 (flights < 2 hours), € 30 (flights > 2 hours).
- 100% discount for PE members (& Delta SM DM/PM);
- 50% discount for FB/DL GE members and ST Elite Plus;
- 25% discount for FB/DL SE members.
Though the pdf does not state that the discount also applies to non-FB Elite members I have been informed that the discount also applies to these members.
Only question remains if passengers on full-fare tickets also benefit from free EC (as they do on long-haul flights).
Furthermore, interesting to see the huge(!) difference in paying with miles for an Emergency Exit Seat and an Economy Comfort Seat!
Gajan
Last edited by Gajan; Oct 20, 2012 at 12:43 pm Reason: Correction
Oct 20, 2012, 12:40 pm
#89
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
First thread updated as well. Please see the amended price list.
It is € 20 (flights < 2 hours), € 30 (flights > 3 hours).
Though the pdf does not state that the discount also applies to non-FB Elite members I have been informed that the discount also applies to these members.
Only question remains if full-fare members also benefit from free EC (as they do on long-haul flights).
Furthermore, interesting to see the huge(!) difference in paying with miles for an Emergency Exit Seat and an Economy Comfort Seat!
Gajan
It is € 20 (flights < 2 hours), € 30 (flights > 3 hours).
- 100% discount for PE members (& Delta SM DM/PM);
- 50% discount for FB/DL GE members and ST Elite Plus;
- 25% discount for FB/DL SE members.
Though the pdf does not state that the discount also applies to non-FB Elite members I have been informed that the discount also applies to these members.
Only question remains if full-fare members also benefit from free EC (as they do on long-haul flights).
Furthermore, interesting to see the huge(!) difference in paying with miles for an Emergency Exit Seat and an Economy Comfort Seat!
Gajan
Also who thinks that there are extra seats. The seats will be the same, only more legroom. Just because they have always been there. So no extra pitch. I still go for row 10...not as good as 4 or 5, but at least some extra inches for the legs
