Confirmed: KLM introduces Economy Comfort short-haul

Old Oct 9, 2012, 6:15 pm
  #46  
 
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Originally Posted by strikerbird
2012. System is supposed to go live as per 9 October 2012 (not yet).[/LIST][/COLOR]
9 October has come and gone, and still no press release?!
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Old Oct 10, 2012, 2:23 am
  #47  
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Originally Posted by Gajan
You are correct, I was just informed that it was supposed to be launched today.
Tried five different flights (must be bored!), no luck.

Johan
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Old Oct 11, 2012, 3:58 am
  #48  
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Still nothing regarding ASR for my flights.
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Old Oct 11, 2012, 4:14 am
  #49  
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Originally Posted by KQ321
* OT: Is there a recent thread anywhere about using TDCs? I hadn't realised that they still needed to be handed in at an airport ticket desk within 3 days, or sent by registered post. (As I am currently in a location with neither a KLM office, nor a reliable postal service, that's not much help... Nor is the fact they're only valid on trips which are solely on KL, AF or DL metal...)
Unfortunately not. I have 4 now and no real/easy way of using them!
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Old Oct 12, 2012, 1:27 am
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Same here (bored and no ASR) and for luggage allowance it no longer shows the additional piece (although it shows my Plat) - same for you ?
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Old Oct 12, 2012, 1:29 am
  #51  
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Originally Posted by pjhartog
Same here (bored and no ASR) and for luggage allowance it no longer shows the additional piece (although it shows my Plat) - same for you ?
Yes, I noticed that too. Before it used to state one extra piece free based on frequent flier status, now it states that you have to pay for the second piece.
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Old Oct 12, 2012, 1:58 am
  #52  
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Update!

I asked a question regarding these two questions on the portal for travel agents and got the following reply:

Beste Gajan,

Je hebt op 09-10-12 de volgende vraag gesteld op Jij & KLM:
Ik vroeg mij af wanneer informatie bekend wordt gemaakt ten aanzien van:

- Economy Comfort short-haul;
- ASR for intra-Europese vluchten per 1 December.

Het antwoord op deze vraag is:

Beste Gajan,

Naar verwachting wordt dit voor Economy Comfort Europa binnen een maand bekend gemaakt. Voor de ASR intra-Europese vluchten is dit nog niet bekend. Zodra hier meer bekend over is word je op de hoogte gebracht via een Product Nieuws.

Met vriendelijke groet,

KLM
Short translation:
  • Information regarding EC will be provided within a month;
  • Implementation of ASR intra-Europe seems to be unknown at the moment.
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Old Oct 12, 2012, 2:28 am
  #53  
 
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Originally Posted by pjhartog
Same here (bored and no ASR) and for luggage allowance it no longer shows the additional piece (although it shows my Plat) - same for you ?
Indeed, and I posted it also in the OLCI problems thread.

The constant fail of recognizing status is also a huge annoyance.

In the baggage section, the system recognizes me as Silver (it doesn't at seat selection), but doesn't show the extra luggage allowance.
It won't be a problem at the airport, just an example of bad IT.

Another enhancement?

BTW I'm amazed how expensive a third bag is!!!
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Old Oct 16, 2012, 5:35 am
  #54  
 
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Originally Posted by Gajan
Still nothing regarding ASR for my flights.
Completely gone now from the site
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Old Oct 18, 2012, 4:57 am
  #55  
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ASR is live!

ASR is live!
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Old Oct 18, 2012, 5:01 am
  #56  
 
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but not on all bookings.

ok for a december flight and a march flight, not ok for november, february.

PJH
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Old Oct 18, 2012, 6:19 am
  #57  
 
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Confirmed: KLM introduces Economy Comfort short-haul

Yep. Two rows of EC (6 and 7) on my 737.
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Old Oct 18, 2012, 6:32 am
  #58  
 
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Confirmed: KLM introduces Economy Comfort short-haul

And I don't believe there are 5 rows of EBC that time of the year so assume they keep some rows as buffer.
How they'll handle that when there isn't enough demand on a full plane...
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Old Oct 18, 2012, 6:56 am
  #59  
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Just tried it using the app. Interesting experience!

CPH - AMS : not available.

AMS - CPH : not available. (same PNR)

CPH - AMS : not available. However, when I clicked on Change Seat, I got a seat map for the return flight AMS - CPH! I would probably not even have noticed, had not the one been a 737 and the other a F70. Confusing!

I could pick any seat, provided it was in row 11-17. Wow, gosh, thanks, that must be the new section for LTPEs, who (as everybody knows) much prefer to be seated aft of the wing.

Johan
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Old Oct 18, 2012, 7:05 am
  #60  
 
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Confirmed: KLM introduces Economy Comfort short-haul

With the app, for me it worked just fine. Try logging off and on again.
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