Confirmed: KLM introduces Economy Comfort short-haul
#211
Moderator: Flying Blue (Air France & KLM)
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
At T-72 hours the cabin divider will be moved forward and more seats should become available.
#212
I pre book my seats 11 months in advance at no cost as well as getting my 2x23 kg baggage allowance. Stop ...complaining about klm really not professional .You want more than pay for it or god forbid you earn it!! 20 years of flying klmuk and then klm gets you this loyalty status.
And you clearly haven't. Doesn't AF have a growing fleet of brand spanking new A380's and 777's. Maybe arrogance is contagious? I'm not French (let alone much of a french speaker) but AF staff are great IMHO, but we'll leave that for another post...
#213
Join Date: Mar 2006
Location: CDG/AMS
Programs: FB Plat for life, FB PC, M&M FT, Hertz President (+ many low tier cards)
Posts: 2,777
And if I am not mistaken they even have one of the youngest fleets of the national cariers in Europe
#214
Join Date: Jun 2005
Location: AMS
Programs: DL Plat, Marriott Gold
Posts: 275
Am platinum for life member and think EC should rightly be for this level of loyalty!!
I pre book my seats 11 months in advance at no cost as well as getting my 2x23 kg baggage allowance. Stop ...complaining about klm really not professional .You want more than pay for it or god forbid you earn it!! 20 years of flying klmuk and then klm gets you this loyalty status.
Will never fly Air France. The most disgusting old fashioned planes and arrogant flight attendants in every class.
I pre book my seats 11 months in advance at no cost as well as getting my 2x23 kg baggage allowance. Stop ...complaining about klm really not professional .You want more than pay for it or god forbid you earn it!! 20 years of flying klmuk and then klm gets you this loyalty status.
Will never fly Air France. The most disgusting old fashioned planes and arrogant flight attendants in every class.
I agree that platinum members should get extra benefits for their loyalty. But in this case they simply took benefits away from Golds/Silvers and started charging for them.
Why not ADD something for platinums (for example, 2 free EBC upgrades per year, 1 systemwide upgrade per year, 200% miles, blocked adjacent seat on emptier flights, etc. etc.) rather than SUBTRACT something from the golds?
#215
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,316
Well it seems Karma has bit me on the ***.
During snack/drinks service FA 1 opens all bottles for easy access. FA 2 thinks it would be a good idea to shake the Tomato juice before serving...
Resulting in me and the lady next to me being sprayed with bloody red tomato juice. Jeans, shirt, iPad, iPad case and the fur coat of the lady next to me messed up.
Not quite sure what to do next. iPad still works but if it fails in the future the warranty might be void due to water damage. iPad case cannot be washed and is ruined. Clothes, I guess, can be cleaned. Damage to ego: priceless
During snack/drinks service FA 1 opens all bottles for easy access. FA 2 thinks it would be a good idea to shake the Tomato juice before serving...
Resulting in me and the lady next to me being sprayed with bloody red tomato juice. Jeans, shirt, iPad, iPad case and the fur coat of the lady next to me messed up.
Not quite sure what to do next. iPad still works but if it fails in the future the warranty might be void due to water damage. iPad case cannot be washed and is ruined. Clothes, I guess, can be cleaned. Damage to ego: priceless
#216
Join Date: May 2011
Programs: FB plf; IB oro; LA black
Posts: 453
Worst quite all aisle seats in Y are blocked...
#217
Join Date: Mar 2006
Location: CDG/AMS
Programs: FB Plat for life, FB PC, M&M FT, Hertz President (+ many low tier cards)
Posts: 2,777
And even that is disputable because the extra leg space was always there because of the curtain-moving policy of KLM for J passengers, the leg space was there for J passengers, not to please the FB Elites.
#218
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Johan
#219
Join Date: Jun 2005
Location: AMS
Programs: DL Plat, Marriott Gold
Posts: 275
In any event, prior to this change, elite members could select any seat in economy except for the exit rows. After the change, approximately 1/3 of the cabin can only be accessed after making an additional payment. This is a huge downgrade in service.
#220
Moderator: Flying Blue (Air France & KLM)
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
You probably are correct. However, this is done to ensure that the curtain will not be moved backwards, resulting in Economy passengers loosing their seat assignment.
#221
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Johan
#222
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
Still doesn't make sense, though. On a much larger 738 flight on the same route they have blocked five rows (20 seats)for ES and pre-assigned me a seat in row 6 (exactly the way I want it, thank you!), yet they block ten rows (30 seats) on a F70? Something ain't right here!
Johan
Johan
#223
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
I've just noticed that Ive been pre-allocated seats in row 6 on all upcoming 737 flights, so reserving 5 rows for EB seems to be SOP on flights between AMS and CPH.
Johan
#224
Join Date: May 2012
Location: Parma(IT) / Rotterdam(NL)
Programs: FB Plat
Posts: 55
I really believe they screwed up with the EC and you hear this from a Plat.
I don’t pay any extra fee to get seated in the first rows for my short European flights but I am constantly forced to fly packed, next to “whoever” even when the flight is almost empty.
I often fly with a colleague who is “only” gold and what annoys me is that he is relegated to the back of the plane (because it would make absolute no sense to pay €15, this is just amazing) so we can’t fly together.
If I want to fly next to him I must be relegated to the back of the plane as well and then you see all kinds of people in EC for no reason.
I also saw that there are no controls in place for self upgrades, I did it myself to test if they would tell me something.
To be honest this is a bit disappointing and I hope it’s just an unexpected result of a change that was meant to have a different outcome.
I don’t pay any extra fee to get seated in the first rows for my short European flights but I am constantly forced to fly packed, next to “whoever” even when the flight is almost empty.
I often fly with a colleague who is “only” gold and what annoys me is that he is relegated to the back of the plane (because it would make absolute no sense to pay €15, this is just amazing) so we can’t fly together.
If I want to fly next to him I must be relegated to the back of the plane as well and then you see all kinds of people in EC for no reason.
I also saw that there are no controls in place for self upgrades, I did it myself to test if they would tell me something.
To be honest this is a bit disappointing and I hope it’s just an unexpected result of a change that was meant to have a different outcome.
#225
Join Date: Mar 2006
Location: CDG/AMS
Programs: FB Plat for life, FB PC, M&M FT, Hertz President (+ many low tier cards)
Posts: 2,777
I find it interesting to see where this discussion is heading.
-We've seen some aspects which were poorly implemented and have been (partially) fixed, or supposedly still will be fixed.
-Gold and Silver are seriously p****d off (And Ivory could be just as well)
-Some incompatibilities are exposed of EC in combination with the short-haul market and habbits
-We've seen some aspects which were poorly implemented and have been (partially) fixed, or supposedly still will be fixed.
-Gold and Silver are seriously p****d off (And Ivory could be just as well)
-Some incompatibilities are exposed of EC in combination with the short-haul market and habbits