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Old Sep 22, 05, 3:05 pm   #1
askworldtraveler
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Does anyone know how

the passengers at LAX yesterday got to NYC? What did Jet Blue do with them...??? Just curious....

(hat off)...
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Old Sep 22, 05, 3:07 pm   #2
 
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Quote:
Originally Posted by askworldtraveler
the passengers at LAX yesterday got to NYC? What did Jet Blue do with them...??? Just curious....

(hat off)...
I heard on NY news this morning they flew them back to NY overnight on a special flight and arrived sometime early this morning.
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Old Sep 22, 05, 7:04 pm   #3
 
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Did they get compensated for the lost time (in flight holdup, from work, etc)?
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Old Sep 22, 05, 7:32 pm   #4
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Quote:
Originally Posted by askworldtraveler
the passengers at LAX yesterday got to NYC? What did Jet Blue do with them...??? Just curious....
Consistent with afurman's post, the Wednesday TV news interviewed a B6 pilot who was called in to LGB yesterday to fly a special red-eye flight to JFK; some of the pax were bussed to LGB from LAX and flew overnight on that extra flight. I'm pretty sure that not all 140 took that flight.
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Old Sep 24, 05, 9:25 pm   #5
 
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57 people took a spare plane from LGB to JFK.



Quote:
Originally Posted by askworldtraveler
the passengers at LAX yesterday got to NYC? What did Jet Blue do with them...??? Just curious....

(hat off)...
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Old Sep 26, 05, 11:01 pm   #6
 
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They each received a full refund of their round trip fare, 2 vouchers for future round trip flts, and a free flt from LGB to JFK.
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Old Sep 27, 05, 8:24 am   #7
 
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Thats outstanding compensation. I'm not urprised though. I was delayed about an hour on a LAS-JFK flight and they gave everyone $50 vouchers. I sepnt an extra hour playing slots.

Good to see an airline practicing what it preaches as far as customer service.
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